Engineer Manager

John Lacey

*** *. *** ******* ****** Park, IL ***30 ~ 708-***-**** ~ *******@*****.***

Objective

Seeking a technical position with potential for growth while meeting the

organizations present and future goals. And ensure technology standards are

met while supporting the vision and mission of the organization.

Education

Robert Morris Graduate School of Management

Masters of Information Systems Management (2009)

Masters of Business Administration (completion 10/2010)

Robert Morris University

Bachelor of Applied Science in Computer Studies, Concentration in Computer

Networking

Computer Learning Center

Network Administration & Desktop Support

Certifications

Cisco Certified Network Associate (CCNA)

Microsoft Certified Professional - XP Professional, Windows 2000, 2003,

2008 (MCP)

CompTIA Hardware A+ Certified

ITIL v3 Foundation Training

Relevant Employment

Cision, US, Chicago, IL

Applications Analyst

. Develop tools and systems to monitor production systems and

applications.

. Implement Change Control procedures.

. Forecast production usages and growth to support utilization

projections.

. Support development and QA teams with new build rollouts.

. Create and maintain documentation for all processes and procedures.

. Monitor database activities including reacting to alerts and creating

new alerts by implementing new monitoring tools.

Chicago Tribune Company, Chicago, IL

Senior Data Center Analyst

. Implement Change Control procedures

. Manage consultants

. Maintain Sarbanes-Oxley compliances

. Implement and maintain service level agreements

. Conduct peer reviews

. Training new employees

. Maintain incident logs

. Negotiate Vendor Contracts

. Coordinator of equipment installation and decommission

. Manage Data Center environment

. Monitor system performance and security for network infrastructure

. Configured Cisco Router and Switches

. Implemented Enterprise Net Backup

Cleveland Dovington Partners, Hinsdale, IL

Consultant

. Managed IT Infrastructure and Disaster Recovery procedures

. Budget Development

. Project Management

. Managed Level I & II Help Desk, Network Personnel.

. Hired staff

. Employee evaluations

. Performed internal audits

. Professional development

. Maintained Infrastructure Architecture and technology life-cycle

. Configured Cisco Router and Switches

. Managed Exchange 2003, 2007 and Blackberry Enterprise Server

Home Products International, Chicago, IL

Network Manager

. Developed desktop services

. Configured Cisco Router and Switches

. Maintained Network Infrastructure

. Performed root cause analysis for service interruption recovery

. Presented monthly status reports to executive management

. Trained new employees

. Configured new remote offices

ESignal Lombard, IL

Network Operations Engineer

. Software build and deployment

. VLAN configuration to support data networking

. Database technologies for trading environments

. Linux and Windows administrative task

. Initiate Server build activities

. Managed Domain Registration detail

. Configured Cisco Router and Switches

. Layer2 & 3 switching

. TCP/IP, IP-Multicast

Industry Experience

Public Relations, Media, Consulting, Healthcare, Non-Profit, Manufacturing

Consumer Goods, Financial Electronic Trading, Banking, Technology Sales,

Telecommunications, Educational Training.

Skills

Operating Systems: Windows 2008 Server Hyper-V, Windows 2000, XP

Professional, Windows 2003 Server, SQL 2005, Exchange 2003, Linux (Red Hat

9), MAC OS X Tiger.

Networking Technology: Proficient in configuring WAN/LAN topology,

protocols, routers, hubs, switches and DSU/CSU. Fat Pipe WAN Technology,

TCP/IP, FTP, NFS, DNS, TCP/IP, SNMP, and Telnet. WAN routing EIGRP, OSPF,

RIP, QOS and IOS.

Hardware: Hewlett Packard Blade Technology with EVA 4400 Storage, Dell

Blade Chassis, Sun Systems, EMC, Meridian PBX Call Pilot, F5 Load

Balancing, Dell GX280, 520, Compaq Proliant, Net Apps, Apple XServer,

DL360 380 Servers, IBM x3650, HP SAN Array 1000 Storage, Data & Voice

Circuit Satellite Dish Installation, ISA Implementation & Configuration,

IAS Deployment, Cisco Wireless Access Points Aironet 802.11a, Message Labs

Anti-Virus

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