Customer Service High School

Ester Salas Fierro

**** ***** ***** ***** ( MODESTO, CA 95355( 209-***-**** (

***********@*****.***

HR Skills

HR PROGRAM/PROJECT HR Policies & Procedures Excellent interpersonal

MGMT HRIS, PeopleSoft, KRONOS, & Leadership

Staff & College Brassring & Other Software Bi-lingual (read, write

Recruitment Systems and speak Spanish)

Orientation Training Proficient in MS Word, Excel, Effective Time

& Development Powerpoint, Management

Hospitality & Outlook and Lotus Notes Strong Customer Service

Counseling Focus

Professional Experience

. ADMINISTERED NEW EMPLOYEE ORIENTATION ON A WEEKLY BASIS

. Assisted new employees with the completion of required forms for

initial first day processing. Coordinated all incoming employee

paperwork and forms following established internal processes,

procedures and approvals, including new hire paperwork, terminations

of employment, and employee changes.

. Delivery of department presentations for new employees (i.e., payroll,

benefits, savings and 401(k))

. Managed and maintained the collection and input of I-9 data for new

employees and foreign nationals. Also used E-Verify via USCIS program.

Additionally, also audited and purged I-9 records as required by

IRCA.

. Provided presentation/training to management and employees regarding

internal processes relating to HR

. Prepared and provided status reports in preparations for meetings for

HR Management

. Worked with various Government agencies and organizations regarding

laws and regulations pertaining to HR and Employment Law

. Assisted the Staffing Department with sourcing and screening resumes

for potential candidates, including conducting phone interviews and

scheduling interviews

. Assisted with College Recruitment, organizing Corporate events, travel

and per-diem for candidates

. Administered Service Award and Recognition Program for Corporate wide

companies, reviewing programs for cost effectiveness and quality of

products

. Researched and qualified vendors and provided recommendations for

program changes as needed to HR VPs and Upper Management

. Maintained Vendor/Client contracts and updated as needed

. Administered Corporate Immigration Programs ensuring company remained

in compliance. Acted as Liaison between HR and Foreign National

Client; monitoring case progress, providing case updates and status

changes as needed as it pertained to visa expiry dates etc.

. Responsible for Calendar, schedules, and controlled mail and

correspondence as needed

. Analyze and assess program requirements to determine appropriate

strategies with regard to HR Clients

. Acted as Business Partner and Liaison with HR groups providing status

updates as needed

. Monitored Purchase Ordering, auditing and approving and processing

invoices for payments

. Conducted background verifications and drug screening

. Assess, evaluate and monitor customer and family needs for public

assistance and services, conducting case reviews

. Counsel customers and families using techniques to encourage to pursue

and retain employment and to resolve problems and strengthen family

functioning

Work History

ALLIANCE WORKNET (CONTRACT POSITION/OFFICE TEAM)-MODESTO, CA FAMILY

SERVICES SPECIALIST 2010- PRESENT

U.S. Census Bureau (temporary position) - Stockton, CA Census

Enumerator 2010-2010

Fragomen, Del Rey, Bernsen & Loewy, Santa Clara, CA

HR/Immigration Specialist 2006-2009

Pearl Law Group, Sunnyvale, CA Senior Immigration

Specialist 2004 - 2006

Fujitsu Computer Systems, Sunnyvale, CA Senior HR/Immigration

Specialist 1992 - 2004

Education

HIGH SCHOOL GRADUATE, SILVER CREEK HIGH SCHOOL - SAN JOSE, CA MISSION

COLLEGE/EVERGREEN VALLEY, BUSINESS ADMIN- SAN JOSE, CA

Pursing PHR/SHRM through online University Studies

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