Customer Service High School

[Tammy L Parnell]

[**** Tree Summit Pkwy], [Duluth, GA [770-***-****]

30096] [************@*****.***]

PROFESSIONAL EXPERIENCE

Caresource Dayton OH Aug 2005 - Dec

2009

Customer Service Supervisor

Responsibilities included handling multi phone lines and Taking escalated

calls. Assisted Providers with escalated claim issues.

Kentucky Fried Chicken July 2003 - Aug

2005

Shift Supervisor

Shift Supervisor responsibilities including scheduling and Hiring of all

employees. Handled all Cash Procedures, Maintain of store operationns.

Hiring of all Store Employees.

ACMG Inc. June 2003 - Aug

2005

Provided Customer service to over 12 self funded groups as a claims

analyst.

Handled Claims inquiry as Assist line Rep.

Claims processing and coordination of benefits.

Laforsch Orthopedic

Jan 1999- June 2003

Receptionist

Responsibilities included maintenance of multi-phone operation of incoming

calls.

Patient flow maintained assisting practitioners with patient care.

Medical billing with AR Collections.

Scheduling of Appointments.

Education: Northmont High School- High School Diploma

Miami Valley CTC- Allied Health Program

PROFESSIONAL AFFILIATIONS

President Huber Heights Soccer Association

Jan 1998-Aug 2005

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