Human Resources Management

Randi L. Weiss

** ********** **** • Freehold, NJ 07728

Cell: 908-***-**** • Home: 732-***-**** • *************@*****.***

Executive Assistant

Employee Relations ■ Training & Development ■ Benefits Administration ■ Recruitment

Administrative Management ■ Project Coordination ■ Salary Administration ■ Budgeting

• A dynamic, goal-driven team player with over 10 years of diverse professional experience; a track record of

increasing employee morale and retention through effective training, open communication, and an inclusive

management style.

• Proven ability to increase operational productivity and improve workflow by executing systematic, organized

processes in all areas of office administration; a talent for identifying inefficiencies and developing corrective action.

• Computer skills include MS Word, Excel, Power Point, Access, Visio, PeopleSoft, Outlook, and Internet research.

Professional Experience

WACHOVIA BANK, Manalapan, NJ Aug. 2004 – Oct. 2008

Executive Assistant

Human Resources:

Manage day-to-day human resources functions for the bank’s wholesale and retail locations throughout a 15-state

territory. Oversee recruitment, employee relations, coaching and development, conflict management, compensation and

bonus plans, performance review process, benefit plans, employee relocations, and open enrollment process.

• Work closely with recruiters to develop strategies to attract and retain quality personnel for all levels of positions;

interview, evaluate, and hire personnel in all departments.

• Analyze quarterly employee reviews and develop performance improvement strategies; implement coaching and

training plans to increase productivity, accuracy, and overall work results.

• Interface with Director to formulate and administer annual operating budget for the Mortgage Division.

• Act as a liaison between employees and the corporate Human Resources Department; provide support and assistance

in benefits administration; interface extensively with management personnel to investigate and resolve employee

issues and disputes; increase employee morale and retention through effective training and open communication.

• Plan and conduct training programs in human resources policies and procedures.

Administrative Management:

Provide comprehensive administrative support to the East Coast Director of Wachovia Mortgage. Plan, coordinate, and

manage special projects to ensure that corporate objectives are achieved. Prepare and review a wide variety of reports.

Use strong time management skills and organizational skills to maximize overall productivity.

• Provide leadership to 30 Administrative Assistants throughout the East Coast, who are responsible for overseeing 300

employees in each location; ensure organizational charts are accurate; improve the work environment and increase

morale by fostering teamwork; provide direction and guidance to increase individual and team performance.

• Spearheaded several large-scale projects to facilitate the merger of World Savings Bank with Wachovia; implemented

training programs to ensure a smooth transition; managed the reconfiguration of new office spaces. Developed

project plans to ensure the timely closing of existing offices.

• Entrusted to plan and coordinate travel arrangements for chartered planes and company jets for company executives.

• Chosen as the “Merger Tree Coordinator” for organizational hierarchy for the East Coast; ensure the accuracy of the

hierarchy, which serves as the backbone of the human resources delivery model.

Randi L. Weiss Page 2

MORGAN STANLEY, Jersey City, NJ Jan. 2000 – Aug. 2004

Benefits Analyst/Executive Assistant

Performed all aspects of benefits administration for a major financial firm with 20,000 employees. Administered all

benefits/health and welfare plans including 401(k) and retirement savings. Provided administrative support to

Executive Director of Employee Benefits and other senior-level personnel.

• Prepared departmental time and attendance reports; participated in salary administration activities.

• Orchestrated firm’s relocation to new facility in Jersey City from the World Trade Center; collaborated with Facilities

Department, architects, and designers to design office layout; worked closely with Communications and IT

Departments to coordinate the implementation of new telephone system.

• Redesigned and instituted new filing system, resulting in a significant increase in operational efficiency.

• Scheduled and coordinated meetings, travel arrangements, and conferences; planned company social events.

• Compiled financial data to aid in the development of annual departmental budget.

• Assisted in coordinating company’s Employee Relief Fund for victims of the World Trade Center attack; developed,

organized, and executed contingency plans.

I. SPIEWAK & SONS, New York, NY Oct. 1998 – Jan. 2000

Assistant to the Vice President of Fashion Sales

Assisted in the day-to-day management and operations of the Fashion Division for a men’s outerwear company. Acted

as a liaison between company and key clients to coordinate account management functions. Generated sales and

followed orders through to completion. Clients included Filene’s, Nordstrom’s, and Bloomingdale’s.

• Resolved customer inquiries and issues; utilized strong interpersonal skills to maintain positive customer relations.

• Oversee placement of logos on private label merchandise including Victoria Secret Catalog, Phish, and Fox Racing.

• Planned, coordinated, and managed company’s participation in regional and local trade shows.

Education

THE LABORATORY INSTITUTE OF MERCHANDISING, New York, NY

Bachelor of Professional Studies in Fashion Merchandising, May 1995

Associate of Applied Science in Fashion Merchandising, May 1993

• Awarded two-year scholarship for academic achievement; completed internship at Nordstrom (9/94-12/94)

Professional Development: Completed numerous training programs including Fundamentals of Management (four-

day workshop), Managing Managers, Managing Compensation, Key Human Resources Policies and Practices, Golden

West Displacement Notification Manager Training, Bank Secrecy, Anti-Money Laundering, and Compliance

Contact this candidate