Engineer High School
Resume:
Abdul Karouani
Chuluota,FL *****
E-mail: ********@*******.***
SUMMARY OF QUALIFICATIONS
7yrs Network Administration experience. 2yrs working with CISCO routers and
switches. 6yrs experience installing and troubleshooting software, OS
Microsoft Windows 95/98, NT4/NT Server, Windows 2000/2003 Servers, Windows
XP and Windows Vista etc.
. Superb troubleshooting and analytical skills with capacity to
accurately identify and assess problems before providing expert
solutions.
. Dedicated to providing quality customer support; consistently meet or
exceed client needs by providing service beyond expectation.
. Outstanding communication and interpersonal skills with ability to
listen effectively, respond appropriately.
. Ready to assume new challenges to meet or succeed objectives.
EXPERIENCE:
Various Clients September 2007 to Present
Technical Consultant
Business Owner
Designed, configured, and maintained desktop computers and small networks
for small businesses and home users. (Axess Communications - Qualxserv
(IBM) - Justice Insurance Group - Bella Cassa Resort
. Created proposals and cost analysis studies to fit budgets of small
businesses.
. Designed and constructed computer systems and small networks to fit
business needs.
. Configured and implemented home computer systems and provided support
and advice for hardware upgrades and software installations.
Alvarez, Sambol, Winthrop & Madson, P.A. (ASWMPA) October 2005 to June
2007
Technical Support Analyst, Engineer and Administrator
. Managed and supported 87 workstations, 27 switches, 28 printers,
Backup and 3Com NBX 100 system.
. Installed Microsoft applications and OS Windows 2003, Windows 2000
Pro, Server/ Advanced Server, NT 4.0 Workstation/ Server, Windows
95/98/Me/XP
. Account creation and security of accounts within Active Directory
2000/2003.
. Hardware break/fix with all technical equipment including desktops,
laptops, printers, and other miscellaneous equipment.
. Worked closely with HP/ Dell hardware support on hardware replacements
and upgrades.
. Maintained daily backup systems.
. Maintained SurfControl and Norton Anti-virus updates across two sites,
including all remote clients. I used the Desktop Authority software.
Post, Buckley, Schuh & Jernigan, Inc. (PBS&J) June 2005 to
September 2005
Technical Consultant
. Daily support in mixed environment of Windows server 2003 Windows 2000
Pro, Server and Advanced Server, NT 4.0 Workstation and Server,
Windows XP.
. Participated in planning and execution of several large scale projects
including Windows XP migration from Windows 2000 to Windows XP, and
various on-going application roll-outs and upgrades (AutoCAD).
. Installed Microsoft applications and other programs including MS
Office 2003, Adobe...
PRIDE-Enterprises January 2000 to 2005
Technical Consultant
. Work as a consultant to maintain and support over one thousand
computers, links and thin clients within 43 Industries throughout
Florida.
. Special security clearance via the state of Florida Department of
Corrections to work within the prison systems.
. Assist in maintaining and troubleshooting over on an average of 100
Help Desk call logs and reports monthly.
. Troubleshoot and diagnose LAN/WAN issues, configure TCP/IP, DNS and
Administering Users and Group Accounts via Active Directory 2000.
. Hardware/Software installations on the various PC/Server Platforms
(Win 95/98, Win NT/NT Server, Win 2000/2000 Server and Win XP)
. Install corporate applications and other programs including (Microsoft
Office, Infoconn16/32, URSA, Coats, PCE, and SAM
Troubleshoot and configure Cisco Routers, Modems (CSU/DSU), Hubs and
Switches.
Continued on Page 2
EDUCATION:
2008 Adobe Photoshop CS3.
2008 Adobe Dreamweaver CS3 I &II.
2002 Cisco Networking Academy Program (2Yrs)
2000 Training Certificate
PCE (Power client edition) Administration and Operations,
Tampa, Florida
2000 Certificate Web Authoring with HTML
Winter Park Tech, Orlando, Florida
1999 Authorized Technical Education Center Microsoft
MS922 Supporting Microsoft Windows NT 4.0 Core Technologies
MS803 Administering Microsoft Windows NT 4.0
New Horizons Computer Learning Center, Orlando, Florida
1997 Certificate Microsoft Windows 95, Microsoft Office 97, Internet
Winter Park Tech, Orlando, Florida
1995 Diploma Data Processing Management
Institute of Applied Technology 2, Marrakech, Morocco
1989 High School Diploma
Ben Abad, Marrakech, Morocco
LANGUAGES:
Fluent in Arabic, French and English.
Professional References:
Earl Meggison Phone # 407-***-****
KEVIN MONAGHAN Phone# 813-***-****
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