High School Human Resources
Resume:
MELISSA R HEFFERN
HOUSTON, TX 77065-4710
**************@*****.***
Work History
Jan 01, 2005 - Jul St Maximillion Youth - Texas
**, **** ***** ******** *****tant
Running errnads such as going to the grociery
store, bank, and hospitals. Collecting
informations and recording it. Sorting files and
data. Sending out mail and information. Managing
teams of staff and coordinating activites on a
schedule. Making a lot of phone calls.
Scheduling and managing meetings and overseeing
events to make sure everything is going smooth.
Apr 01, 2003 - Jul St Maximillion Kolbe - Houston, Texas
21, 2010 Child Care Provider
Taking Care of Children and communicating with
parents about activites, problems, and other
intrests.
Nov 15, 2009 - Jun Wing Stop - Houston, Texas
01, 2010 Cashier
Answering phones, taking orders, handling
complaints, managing counters, cleaning and
other tasks
Sep 01, 2006 - May Jersey Village High School - Texas
20, 2009 Assistant
Sorting papers, files, data, mail. Filing data,
Making phone calls regauding personal
information. Delieving mails and messages in
person. Collecting mail and messages.
Education
Aug 2009 - May Lonestar College - Fairbanks - Houston, Texas
2013 Education Level: 1 year college, technical or
vocational school
Major: Business
GPA: 2.5
Total Hours: 24.0
Graduated: No
Jun 2005 - May Jersey Village High School
2009 Education Level: High School Diploma/GED
Graduated: Yes
Occupational Experience
Human Resources Managers, All Other ( 2 yrs 0
mos )
Waiters and Waitresses ( 1 yrs 0 mos )
1. Accepts payment and returns change, or refers
patron to Cashier.
1 to 2 years
2. Carves meats, bones fish and fowl, and
prepares special dishes and desserts at work
station or patron's table.
1 to 2 years
3. Cleans and arranges assigned station,
including side stands, chairs, and table pieces,
such as linen, silverware, and glassware.
1 to 2 years
4. Computes cost of meal or beverage.
1 to 2 years
5. Fills salt, pepper, sugar, cream, condiment,
and napkin containers.
1 to 2 years
6. Garnishes and decorates dishes preparatory to
serving.
1 to 2 years
7. Observes patrons to respond to additional
requests, and to determine when meal has been
completed or beverage consumed.
1 to 2 years
8. Obtains and replenishes supplies of food,
tableware, and linen.
1 to 2 years
9. Prepares hot, cold, and mixed drinks for
patrons, and chills bottles of wine.
1 to 2 years
10. Prepares salads, appetizers, and cold
dishes, portions desserts, brews coffee, and
performs other services as determined by
establishment's size and practices.
1 to 2 years
11. Presents menu to patron, suggests food or
beverage selections, and answers questions
regarding preparation and service.
1 to 2 years
12. Relays order to kitchen, or enters order
into computer.
1 to 2 years
13. Removes dishes and glasses from table or
counter and takes them to kitchen for cleaning.
1 to 2 years
14. Serves meals or beverages to patrons.
1 to 2 years
15. Serves, or assists patrons to serve
themselves, at buffet or smorgasbord table.
1 to 2 years
16. Takes order from patron for food or
beverage, writing order down or memorizing it.
1 to 2 years
Hosts and Hostesses, Restaurant, Lounge, and
Coffee Shop ( 2 yrs 0 mos )
1. Adjusts complaints of patrons.
1 to 2 years
2. Assigns work tasks and coordinates activities
of dining room personnel to ensure prompt and
courteous service to patrons.
1 to 2 years
3. Greets and escorts guests to tables, and
provides menus.
1 to 2 years
4. Inspects dining room serving stations for
neatness and cleanliness.
1 to 2 years
5. Requisitions table linens and other supplies
for tables and serving stations.
1 to 2 years
6. Schedules dining reservations and arranges
parties or special service for diners.
1 to 2 years
Personal Care and Service Workers, All Other (
4 yrs 0 mos )
Office Clerks, General ( 4 yrs 0 mos )
1. Answers telephone, responds to requests,
delivers messages, and runs errands.
3 to 4 years
2. Collects, counts, and disburses money,
completes banking transactions, and processes
payroll.
Less than 1 year
3. Communicates with customers, employees, and
other individuals to disseminate or explain
information.
5 to 9 years
4. Compiles, copies, sorts, and files records of
office activities, business transactions, and
other activities.
5 to 9 years
5. Completes and mails bills, contracts,
policies, invoices, or checks.
3 to 4 years
6. Completes work schedules and arranges
appointments for staff and students.
5 to 9 years
7. Computes, records, and proofreads data and
other information, such as records or reports.
3 to 4 years
8. Operates office machines, such as
photocopier, telecopier, and personal computer.
3 to 4 years
9. Orders materials, supplies, and services, and
completes records and reports.
5 to 9 years
10. Reviews files, records, and other documents
to obtain information to respond to requests.
3 to 4 years
11. Stuffs envelopes and addresses, stamps,
sorts, and distributes mail, packages, and other
materials.
5 to 9 years
12. Transcribes dictation and composes and types
letters and other correspondence, using
typewriter or computer.
3 to 4 years
Computer Skills
Typing Speed: 35 Words Per Minute
. Database Software (Oracle, Access, etc)
. EMail Software (Outlook, Thunderbird, etc)
. Internet Browser (Internet Explorer, Firefox,
etc)
. Presentation Software (PowerPoint, Flash,
etc)
. Spreadsheet Software (Calc, Excel, etc)
. Word Processing Software (Word, WordPerfect,
etc)
Language Skills
English - Excellent ( Read Write Speak)
Driver's License
Class C - Standard Driver's License
References
Abel Munoz
Youth Minister/Supervisor
Monica Gonzales
Supervisor
Lisa McNeil
Former Teacher/ Close Friend
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