Katherine Sao Email: ********@*****.***
Cell # : 978-***-****
Summary
. Quick learner and open-minded to new challenges, technologies and
projects with excellent analytical skills and problem solving ability.
. 2 years of experience in Applications Development/Support using custom
web service applications.
. Studied & applied Microsoft technologies namely ASP.NET, C#.NET,
VB.NET, Visual Studio.NET and C, C++ databases such as SQL Server
2000/2005.
. Experience in writing stored procedures using SQL Server.
. Familiar with Object Oriented Application Development methodologies
and tools.
. Equally effective working independently or as a member of a team
collaborating with a wide range of personalities.
. Natural in multi-tasking, strong organization skills, attention to
detail and excellent communication and documentation skills.
Technical Skills
. Operating Systems: Windows 95-XP, 2003 server, Windows Vista
. GUI Tools: MS Visual Studio .Net 2005, Adobe DreamWeaver
CS-CS5, Adobe Flash Pro 8- CS3, MS
FrontPage, VB.net, VB 6,
Visual Studio.NET
. Languages: JAVA Script, VB Script, ASP.net 2.0, C#, C,
C++,
. Databases: MS Access 2003-2000, MS SQL Server 2000/2005
. Others: T-SQL, Adobe Photoshop 6.0-CS5,
Microsoft Outlook
. Markup Languages: HTML, DHTML, XML, CSS.
. Component Technology: ActiveX, DTS
. Web Servers: IIS 6.0, IIS 2.0
. Browsers: Internet Explorer, FireFox, Google Chrome,
Safari
Technical Qualification
. Bachelor of Science in Information Technology & Concentration in
Business Administration from University Of Massachusetts Lowell. -
August 2008
. Associate of Science in Business Administration from Middlesex
Community College, Bedford & Lowell, Massachusetts. - August 2004
Professional Experience
CaseNet Inc, Bedford, MA (November 2008 - February 2009)
Client Applications Specialist / Developer
Responsibilities:
. Design, test, build, custom GUI for healthcare applications
projects using Javascript & HTML and occasionally VBscript.
. Communicated with implementation team and management to coordinate
projects.
. Prepared and managed client data using Java, and SQL databases.
. Recognize and solve or fix bugs and problems within application.
. Designed, built, and tested web user interface look and workflow
. Tested and improved performance of each assigned software release.
. Troubleshoot daily production issues as they arise
. Followed quality assurance procedures throughout preparation of
projects.
. Supported the process for software version releases according to
time sensitive projects.
. Assisted test and database engineers with their testing application
versions before release.
. Developed and maintained user training, technical, and system
documentation.
. Helped train new members of the implementation and set up their
working environment.
SmartSource Corporation, Burlington, MA (February 2007 - November 2008)
Client Services Coordinator & Applications Support
Responsibilities:
. Managed multiple client production schedules and prioritizes
workload.
. Completed email and on-line survey preparation activities for
clients on a daily basis
. Worked with clients to clarify information to ensure work is
completed accurately
. Demonstrated strong organizational skills to meet all objectives
expeditiously.
. Communicated directly with client and management to coordinate
projects.
. Prepared and managed client data using Access and SQL databases.
. Worked with development team to brainstorm and test new ideas.
. Designed, built, tested web user interface look, workflow, and
graphics and HTML in Photoshop, Dreamweaver and other similar
environments.
. Assisted in testing and defect identification and tracking.
. Troubleshoot daily production issues as they arise, escalated
issues as necessary.
. Followed quality assurance procedures throughout preparation of
projects.
. Professionally represented SmartSource to assigned clients, build
client relationships.
. Helps foster a team approach to meeting objectives of our clients
. Participated in the planning and estimation of projects and
delivers against the team's schedule
. Participated with the department re-engineering efforts to increase
efficiencies.
. Developed and maintained user, technical, and system documentation