Manager Information Technology
Resume:
JERRY ENG
********@***.**.***
Home: 718-***-****
Flushing NY, 11355
Cellular: (646) 263-
1448
Accomplished IT professional with demonstrated success implementing
strategic IT initiatives that improve organization functionality with
positive impacts. Proven ability to lead and motivate teams to maximize
productivity. Technology savvy self-starter, very hands on and able to
adapt into new environments quickly. Possesses exceptional communications
and collaborative skills to lead and work with diverse groups effectively.
Technical Expertise
Hardware
Compaq (Servers), Hewlett Packard (servers and
printers), Dell (desktops, laptops and projectors),
Blackberry devices, Palm devices, DLT Tape drives, LTO
Tape Library, Cisco (switches, routers, aironet bridge
and firewall), Proxim wireless bridges, 3Com/Netgear
switches, Linksys wireless/router/switch, Shiva, Network
cabling, RAID, NAS, Plotters.
Software
Windows (all versions), Microsoft Office (all versions),
Microsoft Exchange 2003, Lotus, Tapeware, Visio, VMWare,
Citrix client and server, Blackberry enterprise server
and desktop manager, Websense, Norton, McAfee, Novell
GroupWise, Novell Console One, Acronis Trueimage.
Network Platforms
Netware 5, Windows Server NT/2000/2003 Active Directory,
Linux.
Network Protocols
LAN/WAN, TCP/IP, IPX/SPX, WINS, DNS, DHCP, POP3, SMTP,
FTP, TELNET, VPN, TFTP, Ethernet.
Professional Experience
June/08-Jan/09 John Lisyanskiy for Council Member of District 47
John Lisyanskiy Campaign Office - IT Consultant
(Volunteer)
Made recommendations on design of network
infrastructure.
Participated on the build of the network.
Helped in developing policies for security of network
and data.
Supported hardware and software related issues.
Assisted on the migration of internal databases.
Jul/05-Mar/08 New York City Council New York, NY
Information Technology Division - Deputy Director
Managed staff of 10 consisting of administrative,
technicians, systems administrator, helpdesk
coordinator and database administrator/programmer.
Recruit, hire, train and/or participate in staffing
decisions.
Direct daily operations of division, analyzing workflow,
establishing priorities, developing standards and
setting deadlines.
Develop division's goals, policies, and procedures.
Oversaw the council's current legacy and new(upgraded)
network.
Stay abreast of advances in technology.
Evaluate the organization's technology use and needs and
recommend improvements, such as hardware and software
purchase options.
Consult with computer vendors and procure any needed IT
SLA's.
Accomplishments
Developed and supervised a multimillion dollar project
to overhaul The Councils computer network.
Designed and architected the new network infrastructure.
Successfully negotiated cost savings with new systems
vendor
Advised and consulted on various IT related projects for
all divisions within the Council.
Involved in the procurement process as well as technical
design of software and hardware.
Assembled IT team to support 2 buildings and 57+ remote
offices.
Sep/04-Jul/05 New York City Council New York, NY
Information Technology Division - Network Manager
Developed new projects to enhance usage of IT.
Improved and standardized divisional policy and
procedures.
Advised on all purchases and procurement of network
equipment.
Supervised IT technicians.
Organized all field service requests.
Performed system maintenance on servers.
Trained new staff.
Jun/00-Sep/04 New York City Council New York, NY
Information Technology Division - Network Administrator
Responsible for all network administration.
Managed the backup of all servers.
Troubleshot all network related issues.
Instructed classes on in-house developed applications
for all staff.
Oct/98-Jun/00 New York City Council New York, NY
Information Technology Division - Legislative Computer
Support Specialist
Technical Support
Education
Pace University New York, NY
School of Computer Science and Information Systems
Degree: Bachelor
Major: Computer Science
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