Technician Manager

Ervin Carter

***** ****** *** ( Baton Rouge, LA 70816

***********@***.*** ( 225-***-****

Objective: Position as a Network Specialist that will utilize my computer

skills/knowledge, strong people skills, and organizational

abilities.

Special Skills:

. Troubleshoot and Construct Various Network Systems

. Installation and Management of Microsoft XP/ Microsoft Server 2003

. Computer Restoration and Repair

. Resourceful with Keen Research Skills

Education:

ITT Technical Institute, St. Rose, LA

Associate of Science Degree- Information Technology and Computer Networking

Systems

Graduation Date: June 2007

GPA: 3.73

Employment History:

The Center Inc., Baton Rouge, La

07/2009- Present

Network Administrator

. Provide technical support to resolve complex hardware problems

with computers and small to mid-sized printers

. Deployment, configuration, maintenance, and monitoring of active

network equipment

. Management of Server Resources as well as maintaining Security for

Network Infrastructure

. Liaison with in-house personnel on desktop software,

configurations, and stability of nodes

. Troubleshoot and/or debug network-related problems

Scott Baily Enterprises, Baton Rouge, LA

11/2007-5/2009

Service Technician

. Set-up Multi-Functional Print System on customer's networks

. Configure scan to E-mail/Simple Mailbox Setup (SMB) on customer's

Exchange Server

. Troubleshoot network conflicts on established customer's

Multifunctional Device (MFD)

. Installed specialized print drivers for 3rd party non-Microsoft

applications

. Maintenance and repair on copiers and printers for various

manufactures

. Delivery and extraction of copiers to various companies

Connectivity Source, Baton Rouge, LA

2/2007-11/2007

Service Technician

. Resolved networking issues involving Sprint/ Nextel phones

. Configured and installed PCI cards in laptops for customers

. Phone repair & soldering

. Installed computers to existing network within store

. Developed spreadsheets to track inventory and customer shipments

The Door Shop Inc., Baton Rouge, LA

Door Delivery Technician

1/2005-2/2007

. Scheduling and logistics of 10 residential door daily

. Loading and unloading raw material for finished products

. Responsible for the assembly of clients complex ticket orders

. Maintain raw material daily log book

. Enter raw material information into computer hourly

. Provide outstanding service to 25 customers daily

WillStaff Staffing Agency/Dixie Diamond, LLC., Baton Rouge, LA

Forklift Operator

6/2003-12/2004

. Loading and unloading 15+ tractor trailers and order selectors

daily

. Responsible for storing product line in overhead racks

. Shrink rapping of open product line by 40%

. Organized multiple truck shipments to 20 perspective unloading

dock daily

Brown Eagle Company, Baton Rouge, LA

Industrial Technician

12/2002-6/2003

. Regulate 4 expellers consisting in recycling and developing of

finished product of rubber

. Extensive fork-lift knowledge with maintenance and servicing

. Thorough examination of 7 assigned areas through-out the refinery

. Trained as a rotating refinery technician

. Safety control environmental coordination for employee cleanliness

and safety

. Reduced accidence rates by 75%

Environmental Treatment Team (ETT) Organization, Fourchon, LA

Roustabout/Environmental Technician

7/1999-11/2002

. Water filtration plant manager

. Responsible for the safety inspections of the water filter systems

. Loaded and unloaded hazardous materials according to Federal

Mandated Safety Guidelines

. Hydro-blasting manager of oil and waste products containers

. Occupational Safety and Health Administration (OSHA) certified

hazardous materials clean-up technician

. H2S Safety Coordinator

. Training Coordinator

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