Sales Oracle
Resume:
Edward Kane
Woburn, MA 01801
************@*****.***
Professional Experience
Edgewater Technology, Wakefield, MA
Client: Synapse Group: A company whose focus is
creating and
sustaining winning marketing programs
tailored to credit card
issuers,catalogers,retailers and
airlines.
Configuration\Release Engineer
2007-2008
. Maintained integrity of source code using PVCS and
Subversion tools.
. Provided technical support to Oracle databases spanning
multiple UNIX servers
. Conduct and troubleshoot daily on-demand code installations
to UNIX servers.
Oracle 9i Application Support
2004-2007
. Preformed daily ad-hoc requests from the customer
. Requests include research into failed jobs, data updates,
deletes and inserts
. Drafted PL/SQL Packages and Anonymous Blocks for more
complex DML
. Verified incoming data files for accuracy.
. Used FTP and SFTP to transfer files between servers.
. Used VI to create and modify Unix files.
Oracle Business Systems Analyst
1999-2004
. Identified problems, diagnosed causes and determined
corrective actions
Consulted with user to identify current operating
procedures and clarify
program objectives.
. Created processes and documentation to provide to provide
training and guidelines for client help desk staff.
Micros Systems, Waltham, MA
1991-1999
MICROS provides
restaurants and hotels with an enterprise information system comprised
of point of systems and operational applications
Post Installation
Team for Northern New England.
. Installed additional POS devices (printers, workstations)
. Trained new managers and employees in the use of Micros
equipment.
Field Service
Representative for Northern New England.
. Solved issues regarding Windows, UNIX and proprietary POS
systems. Problems ranged
from
software to computer hardware, wiring and training issues.
. Cultivated positive relationships with the client
community, and acted as a first point of contact for
customer issues
. Lead Northern New England region in Service Contract Sales
and Supply Sales( paper, printer ribbons)
RJ Food Packing, Winchester, MA
1998-1999
RJ Packing provides
restaurant quality food to homeowners and small businesses
Field Sales
Representative
. Door to door food sales. Commission only
. Prospected for new customers daily
. Consistently a top producer
Education
Merrimack College
2009
Oracle 10G SQL/PLSQL
. Advanced Oracle PL/SQL course consisting of writing and
debugging Oracle 10g code using implicit and explicit
cursors, stored procedures, functions, exceptions and
triggers.
Oracle 10G Database Administration 1
. Course presented in-depth coverage of Oracle internal
structures, database administration tools, backup and
recovery procedures, user management, and management of
logical and physical layouts.
Oracle 10G Database Administration 2
. Course presented Oracle Net Admin, backup, performance and
tuning. The course also addressed backup and recovery
techniques using RMAN and Database monitoring using
diagnostic tools such as ADDM and AWR.
Worcester Polytechnic Institute
Certificate in Client/Server Technology
. Hand on 26 week program focused on relational database
technology with special attention to GUI design and
methodologies.
. Oracle, SQL, PL/SQL, Visual Basic and PowerBuilder
exposure.
Northeastern University
Advanced Oracle 9i SQL/PLSQL
. Advanced Oracle PL/SQL course consisting of writing and
debugging Oracle 9i code using implicit and explicit
cursors, stored procedures, functions, exceptions and
triggers.
Franklin Institute - Associate Degree
Microsoft Training Center
. MS2792- Implementing and Maintaining Microsoft SQL Server
2005 Integration Services
. MS5061A- Implementing Microsoft Office SharePoint Server
2007
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