Customer Service Design
Resume:
Patricia McManus
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**** ****** ****** ****, *******, FL 33594 813-***-**** e-mail:
abl1tk@r.postjobfree.com
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Objective
To obtain a position in a Design Field that will give me an opportunity to
grow within the company while utilizing my talent and creative skills.
Skills
. Bilingual English/Spanish
. Strong organizational skills
. Artistic and Creative
. Talented
. Competitive
. Passion for Interior & Exterior Design
. Sophisticated
. Responsible
. Proactive
. Self-Starter
. Leader
. Proficient on Internet research
. Excellent multi-tasking skills
. Strong Customer Service Skills
. Detail Oriented
. Hard worker
. Analytical
Interior & Exterior Design Experience
. 2010 Interior & Exterior Decor.
Redesigned & decorated personal living room, exterior landscaping and
patio deck demonstrating my natural talent.
. 2009 Interior Design Course. Hillsborough Community College. Tampa,
Florida.
An interior design intensive course focused on design concept, good
design (Rules), flooring, walls & cealing treatments, window treatments,
fabrics, furniture (history, antiques & trends), lightning and with a
final color board.
. 2003-2004. Patricia Crespo Landscaping. Caracas- Venezuela.
Business Owner - President.
Supervised, coordinated, scheduled and managed 2 teams of gardeners
servicing over 20 accounts. Solicited, networked and obtained clients to
grow my business. Completed estimates, budgets and negotiated contracts
for Residential and Commercial projects. Worked with Homeowners
Association Boards and individuals property owners to create, modify and
maintain landscaping projects. Held monthly meetings with HOA Boards to
discuss progress and create maintenance reports. Designed all kinds of
projects large and small scale. Negotiated with vendors and suppliers to
ensure all projects completed as designed. In 3 years time my business
grew from 3 clients in the first quarter to over 20 accounts by the third
year.
. 2003-2004. Juan Pablo Gil Jardines, C.A. Caracas- Venezuela.
Manager - Landscape Center.
Managed Gardeners Team to ensure accurate completion and maintenance of
projects. Made all botanical selections at landscaping suppliers to make
sure quality and design specifications are met. Went to Commercial and
Residential clients' locations for inspections and created sketches of
landscape designs. Negotiated contracts, wrote estimates and competitive
bids for commercial and residential contracts and landscaping jobs.
Increased business by networking. Added 4 major clients in the period
employed. Ensured superior customer service.
Other Experience
. 2007 Attorney
Family Law private practice. Caracas, Venezuela.
Conducted client interviews. Preparation of legal documentation (Divorce
& Curator Ad-Hoc Motions). Provided advice to clients. Represented
clients in court.
. 2006 Attorney
M rquez, Gonz lez & Octavio (Attorneys at-Law) Caracas-Venezuela
Assisted and drafted letters and other legal documents. Preparation of
legal documentation Reviewed cases pending in the court.
. 2005 Attorney in Legal Research Center.
Academia de Ciencas Pol ticas y Sociales (Academy of Political and Social
Science). Caracas, Venezuela.
Legal Editor for Authors for academic publication editions. Review
jurisprudence.
Education
Law Degree. Universidad Cat lica Andr s Bello, Facultad de Derecho (Andres
Bello Catholic University Law School) . Caracas, Venezuela.
Continued Education
. 2005 Law Symposium of Corporate Groups. Academy of Political and Social
Science. Caracas-Venezuela.
. 1998 International Congress on Labor Relations and Social Security,
Trends and Challenges. Gran Meli Hotel. Caracas- Venezuela.
Publications
2005 Jornadas de Derecho de Grupos de Sociedades (Law Symposium of
Corporate Groups). Collaborated in the appendices of the book Jornadas de
Derecho de Grupos de Sociedades by Academy of Political and Social Science.
Caracas, Venezuela.
Technical Skills
Experience in Windows, Word, Excel,
Explorer, Outlook,Google SketchUp 7 (3D)
Contact this candidate