Testing Software

Email:

*************@*****.***

PRIYA KHANNAN

SUMMARY:

Over seven years of experience in Software system support, System Analysis,

Interactions with Development & Business teams, Preparing Test Plan &

Defect Management and System Testing including Functional, Regression and

Integration Testing. Having experience working with off-shore team and with

on-site worked closely with sales, business, technical, professional

service and client support.

TECHNICAL EXPERTISE:

. Excellent experience in

> Creating and developing strategic Test plans, Test Cases, Test

Scripts, and Test Reports using Quality Center.

> Tracking reports and creating reports using defect training

tools like Quality Center.

> Testing Multi-Tier application architecture.

> Troubleshooting client installation and/or any software defects

and providing immediate remedy.

> Software Installation and Configuration.

> Prepared user guides.

> Training materials and documentation.

> Providing Ramp up Knowledge Transfer (RKT) training for a large

audience.

> Troubleshooting client installation and/or any software defects

and providing immediate remedy

. Extensively performed Functional testing, Integration testing, System

testing, Regression testing and Data driven testing using Black Box

Testing techniques.

. Manually performed Back-End testing by writing SQL queries.

. Experience in working with SAP TAO.

. Have been working as a good liaison between various teams such as

Sales, Marketing, Business, Software development, professional testing

services and client's IT departments.

. Proficient in the data analysis and data validation

. Clear Understanding of Software Development Life Cycle (SDLC),

Software Test Life Cycle (STLC) and Test Methodologies from project

definition to post-deployment documentation.

. Ability to work as independent and team member in challenging and

cross platform environment.

. Highly motivated team player with excellent analytical, problem

solving, interpersonal and communication skills.

SOFTWARE SKILLS:

Testing Tools QTP 9.0, Quality center

8.2,TestDirector8.0/7.6/7.2/7.0,Load Runner, SAP TAO

1.0/2.0, Worksoft Certify

Languages C, C++, SQL, Visual Basic

Platforms Windows 2000, XP Professional, Windows NT4.0, MS-DOS, UNIX

Databases Oracle 9i/8i, MS-SQL Server, MS-Access

Software Trainings:

. SAP Modules

> Business Information Warehousing (BIW)

> Materials Management (MM)

. Software Testing methodologies.

PROFESSIONAL EXPERIENCE

Client : Baker Hughes Incorporated,

TX Oct 2009 to Present

Role : Sr. Quality Analyst/ TAO Ramp

up & Production Support

Project: SAP Test Accelerator and Optimizer (TAO)

The SAP Test Accelerator and Optimizer (TAO) software helps SAP

customers speed up the creation and maintenance of automated tests. Users

can combine these transactions into customized test scripts without any

knowledge of code or programming. Test automation and optimization not only

reduces time and lowers cost, but in most cases, requires fewer skilled

resources

Responsibilities

. Worked in all phases of TAO from inception such as Product Testing,

Documenting

and providing updates to the User guide, Installation Guide,

Installation Support, Configuration Support, Ramp up Support,

CPI database Management, Conducted Training Sessions for TAO

Support team, Off-Shore teams.

. As a core member of TAO support team, interacted with end customers,

remotely debugged and resolved issues.

. Have provide second level support and also as a liaison between TAO

development and TAO Support.

. Have been working as a core member of TAO ramp-up program.

. For the TAO ramp-up program, ran the ramp up back office providing key

reports

to Ramp up driver, Maintained CPI database entries for Ramp up.

. Prepared, led and conducted Ramp up Knowledge Transfer (RKT) training

for

SAP field, consulting and partner organizations.

. Authored key sections of TAO user and installation guide, providing

updates to

the guides.

. Have been supporting SAP consulting organization with Demos, Customer

Proof of Concepts (POC) etc.

. Participated in creating and updating TAO user guide for the TAO users

and

professional service consultants.

. Extensively involved in use case development and documentation.

. Developed Test Plan for TAO and executed the tests according to the

test plan.

. Developed Test cases for functionality of all the TAO individual

modules.

. Executed and Tested TAO features using TAO Inspector module,

components are

created for a selected transactions and uploaded to the Mercury

Quality center.

. Tested TAO feature using the TAO consolidate all module, the Business

process is

consolidated into a single component and uploaded to QC.

. Executed the consolidated business process in the QC and the results

were verified

and logged the defects in the QC

. Performed manual regression testing of the TAO's feature before every

deployment.

Environment: Windows XP Professional, SAP R3 Server, SAP TAO 2.0, Mercury

Quick Test Professional 9.0, Quality Center 8.2.

Client : Carrier Corp., Texas

Role : QA Analyst Oct 2007 to Sep 2009

Carrier is a part of UTC and they are one of the leading air condition

manufacturers. PRS was a Legacy system. As a part of the implementation

team worked with business users and coordinated testing.

Responsibilities:

. Understanding customer Software implementation approaches and quality

assurance procedures.

. Central point of contact for tracking and coordinating the resolution

of test defects.

. Utilized Quality center for test planning, execution and defect

tracking.

. Developed automation test scripts for system's core functionality and

GUI's of the application using QTP. Executed regression test scripts

developed in QTP.

. Design, develop and execute the TAO test cycles.

. Installed and mentored the usage of TAO and its components.

. Used QTP and TAO to create and execute automation test suite for

integrated business processes.

. Providing training to new users.

. Extensively involved in analyzing SRS and BRS and coordinate with

business development teams and QA manager for the new requirements

issues.

. Resolving Software problems at users end.

. Managed an offshore team and assisted them in defect reviews.

. Interacted with business analysts and designers regarding testing

status and defect tracking.

. Designed and generated test scripts using VB Script for some of the

modules to perform functional and regression testing using QTP.

. Executed the consolidated business process in the QC, results

verification and defect logging in QC.

. Usability testing of the tool according the requirements.

Environment: Mercury Quick Test Professional 9.0,SAP TAO, Quality Center

8.2,Windows 2000, SQL Server.

Client : NetApp, CA

Role : SAP / QA Analyst Jan 2005 to Dec 2006

NetApp support page on Web is Netapp On Web(NOW). This site will direct

users to support information for procedures and resources to maximize

support services.

Responsibilities:

. Carried out manual testing to check whether the application is

functioning as per the design documentation and functional

requirements.

. Involved in Analysis, Design, Testing, Debugging, Bug Reporting &

Documentation

. Interacting with Developers and Business Analyst regarding

requirements, test scenarios, and defects.

. Created Test Scripts based on the FRD to cover various scenarios for

functional, positive, negative testing..

. Used Test Director to create, manage, run test suites, generate

reports for percentage of failures, defect status etc.

. Work closely with the Developers and Teams in the review and

modification of product specifications. Used SQL to query the database

and verify the generated reports.

. Monitored Test Director to log and close the bugs.

. Carried out Regression and System Testing

. Perform Performance testing using Load Runner

. Submitted Test Problem Reports to the Team Lead daily.

. Perform backend testing by using SQL queries and check if the reports

generated actually suffice the search criteria submitted.

. Prepared Test data, documented test plan documents, scheduled

automated and manual tests, Created QA documentation and tracked

system updates.

. Designed test plans and defined cases for functional, integration,

system and User acceptance testing. (UAT)

Environment: Test Director, Java, HTML, JavaScript, Oracle, JSP, XML and

SQL Server.

Client : World Bank, Washington DC &

India Apr 2003 to Dec 2005

Role : QA Tester

Voting Rights System (VRS) was tailored to meet the needs of the Corporate

Secretariat (SEC). VRS is used to store, maintain and print information

about the membership of countries in each of the four financing

institutions/organizations namely IBRD, IDA, IFC, MIGA.

Responsibilities:

. Designed, planned and created Test Cases.

. Checked the basic functionality by manual testing.

. Involved in performing Black box Testing.

. Responsible for updating and maintaining the Test Director for all the

defects found during functional and regression testing and follow up

the bug life cycle.

. Performed Regression Testing as and when the PR (Problem Request)'s got

fixed.

. Tracked the defects in a defect tracking tool and fixed the bugs.

. Tested Databases by passing SQL Queries and retrieved information.

. Checked the broken links in the application and conducted cross browser

testing.

. Provided testing status to the team lead on a daily basis before the

Triage meetings.

. Developed Test Cases based on document (Release versions).

. Performed Regression Testing after updating the versions.

. Prepared weekly status reports.

Environment: Test Director, Load Runner, Windows2000, SQL, VB scripts, Web

logic, Oracle 8.1.7

EDUCATION

MBA (Masters Programme in International Business Management,) PSG

Institute of Management

BS (Bachelors in Computer Applications)

Bharathiyar University, India

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