Mr. Stephen G Nies Phone No. 920-***-****
**** ***. **. ** *-mail: ******@***.***
De Pere, WI., 54115-9647 Online:
http://www.ngsims.com/sgnresume
Professional Experience
Results oriented Business Services Executive with an Information Technology
background as a leader, manager, planner, designer, trainer and technical
specialist. Excellent communication skills. Comfortable working with all
levels of management. In depth knowledge of General Accounting,
Manufacturing, Distribution Software, Project Planning, Sales Forecasting
and Purchasing. Experienced with Business Requirements gathering and
defining scope for efficient project management. Am able to present
difficult or complex ideas clearly and effectively. Experience managing
Desktop & Laptop support. Experience in the setup and support of LAN, WAN &
WLAN's. Also experienced with implementation and training of users in the
proper use of computers and software applications. Experienced training in
one on one (hands on), and in conference room settings using Microsoft
Power Point for presenting materials to larger groups of people. Developed
training materials used for training sessions. Experience in HIPPA and
Sarbanes Oxley Compliance. Strong attention to detail and having analytical
ability along with process and documentation experience.
Native Staffing LLC February 2010 - Feb.
2010
TechnicianIII for the MOPIER Replacement Project. Installed Lexmark x654e
devices in the Wisconsin Sears stores Human Resource Departments. Devices
were installed on the Sears network/LAN. Provided training on the devices
for the Sears Personnel. Provided Asset Recovery services for the old
devices.
Kforce, Tampa, FL. Dec. 2009 - Dec. 2009
Professional Staffing Company
Worked on an Infrastructure Delivery project for a very large retail chain
updating/replacing old credit card pen pads with the new "Verifone
MX870's". Installed the MX870's at each of the stores cash registers. Some
stores had more then 20 registers that needed the new technology. Once
installed made sure they were programmed and operating properly. Provided
training to staff as needed. Also provided Asset Recovery services and
inventory of old pen pads.
Manpower Nov. 2009 - Dec. 2009
Staffing Company
Provided technical services on a Data Quality Assurance project. Providing
standardizing and data quality services of the client's customer service
historical call data. Incorporated electronic mapping tools "Google Maps"
to measure/project travel times from one customer site to another. Saving
management time, while providing the quality information needed to manage
their mobile service group. Project proved a success in savings on overtime
hours.
Independent Consulting Ongoing
Stephen G Nies
Design & development of Web-based solutions. Solutions specifically
designed to save clients time and money, while taking full advantage of the
Internet and Cloud computing technologies. Providing Search Engine
Optimization along with Search Engine Marketing (SEO & SEM). Also have the
ability to provide Analytics for complete Website activity reporting.
Experienced working with Outsourcing technical resources, including
offshore. Also provide custom application development and database
management. Desktop support services and repair along with Remote Desktop
support services.
Genevita LLC, Green Bay, WI March 2007 - May 2009
Occupational Health Corporate Solutions
Director of Business Development
Responsibilities included discovery of turnkey Web-Based Solutions,
solutions designed to save time and money, specifically for the Human
Resource Professional. Taking Business ideas from inception, creating
documentation and materials to be used for presenting the ideas in an
easily understandable format. Created and managed a national corporate
solution for enhancing and streamlining the Pre-Employment Screening
process, Web-Based paperless environment. Put together Cost Justifications,
ROI's to help solidify the business. Created all documentation needed for
final implementation. Including training materials and electronic forms
needed for documenting the process and screening results. Created service
product lines that generated additional service revenues increasing the
opportunity for profit.
Kforce, Tampa, FL. Feb. 2007 - March 2007
Professional Staffing Co.,
Onsite Technician on the Avery/Dennison Desktop/Laptop refresh project.
Replaced all Desktop & Laptops throughout client site, making sure that all
the new units are running Windows XP, connected to their network and that
each Users Desktop was matched to their previous desktop regarding the
databases they use and the tools needed to complete their daily tasks. Ran
complete backup of each Desktop/Laptop and also completed an inventory of
all the old and new Desktops/Laptops for Asset Management.
SmartSource, Inc., Chicago, IL. Oct. 2006 - Dec. 2006
Professional Staffing Co.
Worked on the Branch Refresh Project - HSBC CWD. Replacing their
Windows2000 Desktops with Windows XP Professional. Completed the tasks
making sure all the Windows XP Professional Desktops were back on the
network and each user had access to their systems. Also took inventory and
sent the old desktops back. The HSBC offices were located throughout
Northeastern Wisconsin.
Foth & Van Dyke and Associates Inc., Green Bay, WI June 2006 - August
2006
Engineering, Scientific, Professional Services Consulting Firm
Crew Leader on a national project for the United States Postal Service.
Responsible for the management and coordination my crew, supplies,
technology (PDC's) etc. and work space needed onsite at each location. Also
managed the taking of inventories and completing all forms/communications
necessary to keep the USPS representatives informed as to the resources
used and the progress at each location. (This project was a continuation of
the Foth & Vandyke Associates project listed below).
Kforce, Tampa, FL. March 2006 - April 2006
Professional Staffing Co.,
I worked with the National Infrastructure Operations Group on the OfficeMax
Desktop and Kiosks upgrade from Windows2000 to Windows XP Professional.
(All store Desktops and Kiosks were on a Wireless LAN which has access to
their WAN. Once the upgrades were completed at each site we made sure that
all applications and devices were active and ready to perform. The
OfficeMax sites were located all throughout Wisconsin.
Foth & Vandyke and Associates Inc., Green Bay, WI March 2005 - Nov. 2005
Engineering, Scientific, Professional Services Consulting Firm
Crew Leader on a national project for the United States Postal Service.
Responsible for the management and coordination my crew, supplies,
technology (PDC's) etc. and work space needed onsite at each location. Also
managed the taking of inventories and completing all forms/communications
necessary to keep the USPS representatives informed as to the resources
used and the progress at each location.
Working 2-3 sites in a region at a time. Managed the move of the crew as
needed from one location to another. All toll my crew completed our tasks
at 30 sites located all throughout the United States. All tasks related to
the implementation of bar codes and scanning technologies for the tracking
of USPS mail containers and trucks/trailers that are used to transport the
mail. This required the setup and use of Intermec and Motorola PDC's both
stand alone and wireless networking mode running Windows CE OS. Initially
each Tour was 10 days onsite and 4 days off. (After suggesting and with
USPS approval the Tours were changed to 5 days onsite and 2 days off). Foth
& Van Dyke is a Lawson environment.
Kforce, Tampa, FL. Oct. 2004 - Mar. 2005
Professional Staffing Co.,
While with Kforce I worked with the National Infrastructure Operations
Group on the Wal-Mart point of sale upgrade project. On this project I
coordinated an additional 2- 3 Tech's needed to complete the tasks at each
assigned location. Coordinated the time line locally, so we could complete
the sites that are located in the same areas of the state saving time and
expenses. Each site assigned we upgraded the POS PC's. The Wal-Mart sites
were located all throughout Wisconsin and Upper Michigan respectively.
During the same time frame I worked on the SSA (Social Security
Administration) Lexmark printer installation project. Installed Lexmark
printers at various locations throughout Wisconsin and Upper Michigan.
These printers were installed so they would be available to selected users
on the SSA Wide Area Network using IP addressing. With these projects I was
responsible for the completion of any and all forms/reports needed to make
sure everyone was up to speed on the progress of the projects. Also
provided onsite training as needed.
Pitney Bowes Inc, Milwaukee District Nov. 1992 - Aug. 2004
The Leader in Mail Flow Management Products
District Technical Sales Consultant
Provided pre-sale and post-sale technical support for Pitney Bowes Clients.
While in this position I worked very closely with Clients and their end
users helping them to determine their needs and system requirements.
Documenting these requirements in a format that would be easily understood
by all involved with the project. Focusing on system solutions. Using
Microsoft Project to keep projects organized, on task and everyone
informed. Also used extensively a Pitney Bowes software product called
PBFIRST, (Microsoft Access2000 based software) for automating the printing
of statements, invoices, checks etc. Worked on numerous projects from
discovery, to sale, to implementation and training of the solutions sold,
to customer approval and expectations being met. Responsible for making
sure all forms/reports were completed and circulated to keep everyone
involved informed as to the progress of the projects. Also wrote articles
for the Pitney Bowes Systems Solutions Web-Site. Making our successful
project information available to others working at Pitney Bowes, with the
possibility of them sharing this information with their clients, enhancing
the probability of future business. In addition to technical product
support, I provided WAN/LAN, Desktop/Laptop technical support for over 60
plus Pitney Bowes Sales Executives locally and remote throughout Wisconsin
and Upper Michigan on an ongoing basis. I am also a Certified Postal
Consultant. Pitney Bowes Inc is currently a Siebel7 environment.
NSC Inc., Brillion, WI Jan. 1980 - Feb. 1992
Software Development and Professional Services Company
Vice President of Marketing and Sales
Responsibilities included Sale and Marketing of Business Software and
related Professional Services. Also worked very closely with Clients and
their end users helping them to determine their needs and system
requirements. Documenting these requirements in a format that would be
easily understood by all involved with the project. Performed needs
analysis studies. Worked on the design and programming of FACS (Financial
Accounting Control System) and AARCS (Automated Records Control System).
Both systems have been installed in numerous locations through out the USA.
Vice President of Operations
Responsible for corporate operations including purchasing and cash flow
management. Also responsible for the management of the Corporations benefit
package.
Operations Manager
Responsible for the management of computer operations including corporate
remote sites. Set up a backup management/reporting system for managing
corporate electronic files. Also responsible for the processing of payroll,
accounts payable and accounts receivable records. Managed all Clients of
Outsourcing Services.
Technical Skills:
IBM AS400, S/38, S/36 Wang VS IBM Compatible PC's
Macintosh Switches Hubs
T1's Cisco Terminating Cables
LAN, WAN, WLAN TCPIP RF
Linux Drive Mapping Data Mapping
Windows 3.1,9x,Me,NT,2k,XP,CE WM2003 Windows SBS 2003
Microsoft Office 2007 Outlook 2007
Visual FoxPro6, Access2007 MSProject
Word 2007 WordPerfect Excel 2007
PowerPoint 2007 Internet Explorer
Visio2k Siebel7 Lotus Notes 6
Rumba Office UltraEdit32 Marimba tuner
Symantec PC Anywhere Crystal Reports RDBMS
Data Integration ODBC HTML
Importing Exporting Data Training PBFirst
SmartMailer7 Ascent Arrival
Cpanel 5.5 Interprise Email Marketer 5.6
Google Analytics Google Site Map MySQL Server
SEO/SEM Content Management Software
Continued Education:
Business/Marketing, Project Management Professional, Professional
Consulting, Web Design.