Manager Engineer
Resume:
Stewart Connell
**** ***** ***. ***** ****** CA 90405
**************@***.***
Qualifications-How I Do It
. Obtain superior results through recruiting, training, coaching,
developing and directing team leaders at all levels.
. Design innovative systems that utilize current technical tools to
insure effective communication and integration of company ethos.
. Focus on the customer and passionately commit to the service of
internal and external clients.
. Utilize International background to enlarge cultural appeal of
operating concepts.
. Create engaging control and change management systems that are readily
accessible and that drive the productivity of the business.
. Thrive in varied operational environments including retail, hotels,
airports, casinos, freestanding units with union and non-union staffs,
licensee, franchise and corporate settings in casual and fine dining.
Experience-Where I Do It
2003-Present Dir Operations & Talent Management, Fad Restaurants &
Pubs
. Create talent selection and retention strategies that support a
productive, sustainable environment in distinctive restaurant
concepts.
. Establish deep network of recruiting resources utilizing vendors,
research, internal/external postings, and HRIS.
. Devise efficient training to insure that new staff function at a
mature level and that new units are profitable from opening day.
. Engage managers through compelling interaction that instills our
values and delivers measurable results in staff and guest
satisfaction.
. Drive financial performance through effective marketing, product
development and continuous improvement of operational standards.
. Engineer organizational development that has doubled size of company
in 4 years and provided profitable growth with strong ROI.
. Support over 700 employees in multiple locations throughout the US who
enjoy high rates of internal promotion and the lowest rates of staff
turnover in the industry.
. Invent unique control systems that measure performance, drive sales
growth, and insure optimal cost of goods and labor.
. Design user-friendly resources for operations, training and reference.
1995-2001 Regional Manager and HR Director, TGI Friday's (PA Pubs)
. Directed operation of 7 units and $25m in revenue.
. Designed and directed all HR and training functions.
. Opened new units and insured aggressive growth of existing units.
. Managed relationship between franchise group and corporate entity.
. Created developmental systems that promoted efficient operations.
2001-2003 General Manager, Bahama Breeze (Darden)
Directed all aspects of high-volume ($6m) operation
EDUCATION
Amherst College
University of Cincinnati
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