Desirae Stott
**** * ******** *** ******* Arizona 85017
Cell: 602-***-**** Email: *.*****@*******.***
To Whom It May Concern,
In review of your company's objectives and possible openings, I believe
that my experience is in perfect line with your current needs. If your
company is looking for a dependable, results-oriented professional with a
solid performance track, I would be interested in speaking with you to
discuss the value that my strengths and experience can bring to your
company. I can be reached in confidence at the above telephone numbers or
email address and I look forward to hearing from you.
The qualifications and professional knowledge I can bring to your
organization include:
* Exceptional organizational skills
* Extensive customer service experience and remarkable customer relation
skill
* Knowledge and experience with sales on a commission and non-commission
base
* Experience taking incoming calls, and calling clients as well
* Exceptional multi tasking abilities
* Strong management and mentoring abilities
Sincerely yours,
Desirae Stott
2807 W Glenrosa Ave
Phoenix, AZ 85017
*.*****@*******.***
Desirae Stott
OBJECTIVE:
To obtain a position that will allow full utilization of my office and
people skills in an upscale setting.
EDUCATION:
. Currently attending West Coast Ultrasound Institute for a degree
in Ultrasound Technology.
. Attended Tacoma Community College and have almost completed and AA
in Business from 09/2002 to 06/2004.
. Olympic College AA in business from 06/2004 to 08/2004.
. Graduated early with a 3.8 GPA from Peninsula High School in Gig
Harbor Washington.
WORK EXPERIENCE:
RJP Enterprises Inc. - A swimming pool service and repair company.
Glendale, Arizona
* Performs all billing, scheduling, and customer service.
* Fully explains the outcome of each service and what the
client can expect from their service and repairs.
* Responsible for Accounting and inventory management.
* Recommends and sells product to customers based upon
individual needs.
09/2008 - 02/2010 - Office Manager- Pacific Southwest Construction Services-
Surprise, Arizona
* Responsible for answering phones, filling, maintaining all
customer files, relaying messages, returning calls, and
making weekly bank deposits.
* Oversaw all accounts payable and receivable.
* Responsible fro creating and setting up new customer files;
Including spread sheets, service logs, and any and all
customer information.
09/2009 - 10-2010 -Retail Sales Associate- Penny Wise Thrift Store
A non profit organization- Sun City, Arizona
* Responsible for opening and closing store.
* Merchandising and pricing of inventory.
* Customer service and register sales.
* Accepting donations.
02-2008- 09/2008- Bartender- Octain Lounge-
Surprise, Arizona
* Receive and prepare orders per customer specifications.
* Responsible for maintaining cleanliness of establishment to
meet and exceed all health codes.
* Remarkable efficiency when balancing register.
10/2006-12/2007-BP Shoes Assistant Manager- Nordstrom
Tukwila, Washington
. Responsible for entire sales floor including managing all sales
associates.
. Oversaw all construction and marketing of floor displays.
. Ensuring remarkable customer service by greeting every guest.
. Organized and tracked all sales and return reports.
. Answered to all customers and store to store calls.
. Earned Three customer service awards written directly by customers.
03/2004-10/2006- Home Depot-Customer Service and Contractor Sales
Aberdeen, Washington
. Displayed exceptional customer service.
. Took and answered customer questions and concerns via telephone.
. Placed special orders that were requested by customers.
. Created and updated customer data base daily.
. Earned more that ten customer service awards.
*References are available upon request.