Customer Service Sales Representative

Cassandra Molina

**** ******* **** ***** ****** Christi, Texas 78410

361-***-****

abl1pm@r.postjobfree.com

OBJECTIVE: To obtain a position that best utilizes my skills

EDUCATION: Texas A&M University Corpus

Christi, Texas

Bachelor of Arts in Communication

Graduated: August/2008

COURSEWORK: Small Group Communication Interpersonal

Communication

Public Speaking Nonverbal Communication

Techniques of Persuasion Leadership and Teamwork

SKILLS: Communication - Public Speaking, Interpersonal,

Group Communication

Telephone Etiquette, Computer literate, Excellent Customer Service,

ACTIVITIES: Omega Phi Alpha National Service Sorority, Secretary, August

2007-August 20008

EXPERIENCES:

Same Crow Ford Corpus Christi, Texas

Cashier Oct 2009 - Present

. Cashiering, Close invoices, Filing

. Create spreadsheets and Documents for upper management

. Customer Service, Assist managers with other duties

Texas A&M University Corpus Christi, Texas

Student Assistant Jan 2008 -Aug 2008

. Procter exams for students with disabilities

. Work with professors and perform clerical duties as

needed

. Convert text books to alternative formats

Brazos Higher Education Corpus

Christi, Texas

Quality Assurance/ Sales Representative July 2005-May 2007

. Coached Representatives, Motivated Sales Floor

. Assisted and Monitored Sales floor in absence of

supervisor.

. Critiqued and supplied feedback of sale calls

Unique Temporary Agency Corpus Christi,

Texas

Sales Representative April 2005-July

2005

. Cold called Student Loan holders to inform of loan

consolidations

. Filled out loan application for borrowers

Bubba's Ice House Corpus

Christi, Texas

Server Sept 2004-April 2005

. Cashiering

. Serve and bus tables

. Build customer rapport

REFERENCES: Available Upon Request

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