Manager Sales
Resume:
Place *******@*****.***
Carmel, CA
93923
Laura Butler
Objective Seeking position that will leverage strengths in
Retail Sales Goal Achievement, Customer Loyalty &
Retention, Project Management, Team Coaching,
Training and Development and Ability to Develop
Cross Functional Team Cooperation
Experience February 2009 - Present
Verizon Wireless Retail Sales Manager (District and Store)
Within 2 months of managing a "turn around"
location drove metric results to exceed scorecard
achievement and Customer Service survey scores
Created scorecard ranking report and worked with
reporting group to develop into region wide web
report
Utilized as District Manager role frequently
October 2005 - February 2009
District Sales Manager
Verizon Wireless Over 3 years experience and proven ability to lead
up to 10 retail locations with 115+ employees
resulting in Regional, Area and Enterprise leading
results
Throughout tenure as DM achieved region's best
churn % as a district
Consistently number 1 of 18 districts in upgrades
to target
Consistently exceeded sales metrics including top
volume district, best upgrade to target percentage,
top volume in revenue
Drove best and most effective completion of loyalty
campaigns which resulted in achieving #1 district
in West Area for most improved Everyday Heroes
contest
Oversaw opening of 3 new retail locations, staffed
at 100% upon opening, resulting in overachieving
business plan and exceeding region's other new
store's sales. Watsonville launch achieved best new
store launch in West Area trending to 450 gg's 2nd
month open.
Successfully project managed the retail launch of
the Central Coast's EVDO network resulting in
setting the benchmark for other launches by
overachieving planned data targets.
Consistently drove the district's customer survey
results to Top 5 in region. Achieved Top DM - NPS
award for the NCNV region.
Developed Store Manager into District Manager and
multiple other employees into advancing careers
August 2003 - October 2005
Retail Sales Manager (Sam Jose, Salinas, Phoenix)
Verizon Wireless Succeeded in all duties of retail management,
including sales, operational metrics, talent
development that resulted in building two retail
stores from A level location into Flagship status.
Mentored and coached several retail employees into
management careers
2001 - 2003
Global Cellular Co- Owner of Multiple Indirect Retail Wireless
Phone Center Phone Stores
Created business plan, secured funding, staffed,
launched and managed 4 retail locations selling
T-Mobile products and services
Contact this candidate