Customer Service Office

Gerry Stephens Jr.

**** *. ******* *******, **. *0617

Home 773-***-**** Mobile 773-***-****

Objective

To obtain a diverse or challenging administrative, or support position for which I could utilize my acquired skills, knowledge, and experience to assist

a company in its professional growth.

Professional Experience

Office Service Coordinator

Getty’s Architectural Firm, Chicago, IL September 2007-January 2009

• Received & distributed departmental mail & packages as well as outgoing mail.

• Delivered copy jobs, faxes & packages.

• Setting conference rooms for daily meetings.

• Ordered, managed & maintained adequate office supplies & other items that are involved with mailroom.

• Maintained, filed & updated important documents for each department.

Office Service Clerk

Attorney’s Liability Assurance Society (ALAS), Chicago, IL June 2004-September 2007

• Monitored, generated and distributed various report & assisted with data input as needed.

• Received and distributed departmental mail and packages.

• Tracked the budget for the office supplies and other items that are involved with mailroom.

• Ordered and maintained office supplies.

• Organized and set up departmental/individual lunches and meetings.

• Maintained departmental calendars.

Unit Team Lead 1

Fireman’s Fund Interstate Corp., Chicago, July 2001-June 2004

• Ensured copiers, printers, and phones were in proper working order.

• Maintained conference room schedule and provide assistance when needed.

• Maintained supplies and office service related vendor relationships.

• Received, sorted and opened the mail according to established procedures on a daily basis.

• Responsible for the timely & accurate processing distribution & delivery of incoming & outgoing mail; to include the inter-office mail.

• Logged & processed all incoming/outgoing legal, special, medial & certified mail.

• Operated postage machine and other mailroom machines.

Mail Clerk & File Clerk

Arnstein & Lehr Law Firm, Chicago, IL September 2000-July 2001

• Received & processed all incoming & outgoing items including: letters & packages, certified, registered, FedEx, UPS, DHL, etc.

• Handled time sensitive materials.

• Distributed daily mail.

• Monitored meter readings.

• Maintained paper supplies to all copiers.

Education

Wilberforce University

September 1997

Computer Science

Skills

Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Outlook, & Access); experience with maintaining office budget; customer service

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