Quality Assurance Training

Yen Chang

( *** Meadow Bend Drive, Friendswood, TX 77546

( 832-***-**** . ( *********@*****.***

INSTRUCTIONAL DESIGNER / GAME DESIGNER

PROFILE

Self-motivated, creative Instructional Designer with a comprehensive

background in eLearning, serious game development and game design theory.

Proficiently designs, develops and implements targeted training

strategies. Excels at interacting with both technical and non-technical

populations including senior executives, staff, clients and external

contractors. Quickly masters new roles, responsibilities, technologies

and environments. Reputation for integrity, dedication, work ethic and

analytical skills. Eligible for Top Secret clearance.

CORE COMPETENCIES

Adult Learning Theory . E-learning . Creative Narrative Writing .

Commercial Game Play Design . Content Design Content Creation Pipelines

. Innovative Problem Solving . Verbal & Written Communications . Strategic

Planning and Project Management

PROFESSIONAL EXPERIENCE

LSI - Imedia.it, Houston, TX . 2007-Present

Instructional Designer

Operation Manqala: Culture in the Horn of Africa (2008-Present)

Maintain full accountability for overseeing all aspects of game design and

production teams on level 4 IMI project. Plan and coordinate multiple

research and design projects simultaneously to maximize efficiency and

achieve critical timelines. Conceptualize and author storyline and

dialogue for in-game scenarios and characters.

. Meet with clients and subject matter experts to review and evaluate

game objectives and actively lead brainstorming sessions to create

content and assure educational accuracy.

. Strategically manage asset creation and programming implementation

and perform comprehensive quality assurance testing for

functionality and content.

35Fox Intelligence Analyst Reclass (2008)

Proficiently handled design and implementation of Level 1 and 2 knowledge

lessons, storyboards for knowledge lessons and games, as well as

educational-based strategy games and adventure games.

MICCC (Military Intelligence Captain's Career Course) (2007)

Teamed with other designers to compile and categorize GFI data in order to

promote maximum comprehension. Closely analyzed game processes to define

inefficiencies and provided expert recommendations to resolve issues.

Ensured completed products met strict quality assurance initiatives

regarding functionality and content.

Parker Williams Library-Harris County, Houston, TX . 2004-2007

Training Lab Assistant

Supported training lab operations, and developed computer training program

for library patrons and staff. Prepared student curriculum and produced

training materials for popular office suites, computing basics and digital

graphics. Conducted ongoing analysis of system functionality and prepared

adjustments to bypass and resolve system errors.

EDUCATION

Master of Science, Instructional Technology - University of Houston-Clear

Lake, Houston, TX, 2008

Bachelor of Business Administration - University of Houston-Clear Lake,

Houston, TX, 2004

TECHNICAL SKILLS

Software: Adobe Captivate, Microsoft Project, MS Office Suite, Photoshop

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