Human Resources Manager

cheri hanson

***** *. **** ***** ( Phoenix, AZ 85028 ( *********@***.*** ( (602)

***-****

Highly Skilled Human Resources and Administrative Professional with 20

Year's Background in Engineering and Manufacturing

SUMMARY OF QUALIFICATIONS

. Manages multiple priorities in Human Resources, Project Controls and

Business Development

. IMPLEMENTED A PERFORMANCE MANAGEMENT PROGRAM

. DEVISED NO COST SOLUTIONS WHICH IMPROVED PRODUCTIVITY AND REDUCED

ABSENTEEISM

. ABILITY TO COMMUNICATE AND PERFORM IN CRISIS MANAGEMENT SITUATIONS

. EXPERIENCED IN DIVERSE EMPLOYEE ENVIRONMENTS

Professional Experience

EXECUTIVE OPERATIONS COORDINATOR II MAY 2007 TO FEBRUARY 2010

pbs&J Phoenix, AZ

The company is a subsidiary of PBSJ Corporation which has interests in

engineering, science, architecture, planning, and construction with nearly

3,600 employees and 80 offices located throughout the United States and

abroad.

. Executes high level administrative duties exercising independent

judgment. Works directly with clients in matters of project status.

Serves as a liaison with project teams and clients in absence of the

project or division manager.

. Coordinates project scheduling of both engineering and construction

activities on multiple projects with values up to $5 million. Provides

regular updates to clients including project progress, hours expended,

cost variance, productivity, safety and any other status factors.

. Involved with business development activities including presentations for

clients and prospective clients. Interface weekly with senior managers to

review incoming Request for Information and Request for Proposal.

. Manages the talent acquisition function working with managers throughout

the organization recruiting staff at all levels and office locations.

. Conducts robust new employee orientation sessions including a must pass

test of policies and procedures along with completion of mandatory

paperwork. Trains employees on access to the online PBSJ University

system.

. Oversees all employee relations activities ensuring all personnel actions

such as performance, discipline and terminations are within policy and

appropriate legal statute.

. Serves as Employee Activity Committee president. Works with team members

on projects in community reinvestment and activities for employee

engagement.

. Participates in leasing activities and assist in other administrative

functions including expense reports, travel arrangements, office

management and meeting room schedules.

human resources manager December 2001 to March 2007

CMX, LLC Phoenix, AZ

CMX, LLC operates as a civil engineering and construction management

company in the United States. It provides planning, engineering, surveying,

construction management and sports facility consultation services.

. Within a matrix reporting relationship to the CEO, President and Vice

President manage the overall Human Resources function for 300 employees

in the corporate office and three satellite offices within the state.

. Personally authored and implemented all corporate HR policies including

the employee handbook. Met with all levels of employees to understand the

culture of the company and imbue those values along with all legal

compliance issues into the programs.

. Negotiated with outside vendors on major benefit programs including

healthcare, dental, vision and 401(k).

. Revamped the Performance Management system implementing a philosophical

change that included coaching/mentoring employees to optimize

performance. The program also included identification of those employees

with potential for expanded career growth into key positions.

. Coordinates with managers and employees on a daily basis issues dealing

with policy or legal compliance, benefits or other matters. Providing

pragmatic solutions consistent within the policy and program guidelines.

human resources manager/office manager August 1999 to October 2001

Motion systems, inc. Tempe, AZ

The company specialized in large conveyor systems for the United States

Postal Service within the continental United States.

. Responsible for day-to-day oversight of the Human Resources Department

with activities including Employee Relations, Benefits, Compensation,

Recruitment, Safety and Training.

. Worked with managers in programs that aimed to attract, hire and retain

top performing employees. By providing a quality environment as the

employer of choice turnover stayed around 2% annually.

. Successfully negotiated healthcare benefits garnering a 6% reduction in

overall costs while regional costs increased an average of 8%.

. Provided advice and counsel to managers on performance related issues.

Reviewed any possible action to ensure it had been properly documented

was within company policy and legal constraints. During tenure only

experienced one charge of discrimination which was dismissed with a no

cause finding in favor of the company.

. Responsible for procurement, shipping and receiving and other related

supply chain functions utilizing an Oracle based system.

human resources director October 1995 to July 1999

unitech industries, inc. Tempe, AZ

With operations in the U.S. and China Unitech provided accessories to the

cellular telephone market including chargers, phone cases, batteries and

assorted peripherals.

. Supported and directed HR generalist functions plus ADP payroll

maintenance for 300 stateside and 200 Chinese employees. Responsible for

all Benefit Programs, Compensation Administration, Performance

Management, Talent Acquisition, Compliance, Safety and Training.

. Greatly expanded employee benefits programs from health insurance to

include dental, life and flexible spending accounts. These benefits were

implemented with minimal cost increases by aggressively obtaining pricing

concessions with vendors.

. Authored all employment policy and safety manuals consistent with current

regulations, statute and guidelines.

. Partnered with the City of Phoenix to provide subsidy for a van pool

during a company-wide facility move that impacted over 35% of the

employees. The transition to the new location was successful resulting in

no loss of staff, increased productivity, decreased absenteeism and the

company incurred to no cost.

. Performed a key role during a SEC investigation which revealed the CEO

had embezzled approximately $2+ million. Liaised with attorneys,

government investigators to provide information on employees as needed.

. Assisted with new company owners-an Illinois investment company-in the

change of ownership. Coordinated all-employee meetings that helped dispel

rumors while keeping morale high.

computer skills & Professional REFERRALS

MICROSOFT OFFICE PRODUCTS (WORD, EXCEL, POWERPOINT, ACCESS, PUBLISHER,

OUTLOOK), KIP 5000, XEROX 240/250, XEROX 7655, ORACLE, DELTEK VISION,

NORTEL PHONE SYSTEM, PROJECT SCHEDULER, ADP (PAYROLL, HR PROFILE,

REPORTSMITH I & II,), ACCPAC, PAYCHECK, WONG CMS, NCR 9300 MAIN FRAME,

HRIS, AND ACCOUNTING PACKAGES

"In my 38 years in the engineering workplace, I have known few with the

work ethic, dedication and high level of performance as Cheri Hanson. She

will be a true asset to the organization that is fortunate enough to have

her as an employee." Phillip Messer P.E. PSP Consulting

"I have been consistently impressed with Cheri's attitude and

productivity...Cheri is very bright and quite motivated. She is a quick

learner and has shown the ability to digest large volumes of information."

Larry R Bruce, Senior Group Manager/Office Leader PBS&J

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