Manager Information Technology

William Lewis, MCP

P.O. Box ***

Port Washington, NY 11050

( H ) 516-***-****

( C ) 516-***-****

****************@***.***

SUMMARY

Over ten years of Information Technology Management experience with a focus

on computer support, repair, network administration, database

administration and webpage design. Strengths include computer and server

installations, repairs and upgrades; end-user support. A well organized,

analytical and detail oriented team player with effective problem solving

and communication abilities. Several years of experience in training adult

students. Won numerous awards in adult education through U.S. Power

Squadrons competitions.

PROFESSIONAL EXPERIENCE

Cedar Shopping Centers, Port Washington 2006-Present

Chief Technology Officer

Responsible for the over all technical infrastructure of the corporation

supporting 100 end users in seven locations. Implemented over 50 major

improvements to the corporate network relating to improving uptime and

performance.

. Lead the execution of technology strategy including with external

relationships.

. Have anticipated and reacted to major changes in current technology to

ensure the corporate vision goal without sacrificing loss in

productivity while maintaining a low overhead in costs.

. Established technical standards to ensure adherence to generally

accepted procedures and increased technology security without any

undue affect on employees.

. Have demonstrated the ability to interpret current technology trends

as a foundation for future projects.

. Evaluated and acquired the necessary hardware and software to stay

abreast with the current technology while keeping costs in

consideration.

. Managed Information Technology concerns across the entire company

satellite offices.

. Managed IT projects. Examples -

o 100MB Internet

o Video Conferencing

o Voice over IP

. Been able to consolidate IT process across the enterprise though

implementation of Virtual Private Network.

. Been able to optimize costs of services though a mix of internal and

external resources.

. Negotiated with various third party vendors for the best cost for

their services and have lowered several additional costs.

. Provided superior technical services throughout the company in a level

that the company previously has not seen.

Nassau Community College, Garden City 2005-2006

Computer Lab Aid

Provided technical support to 350 desktops for faculty and students.

Assisted students with various projects.

Graphics Communications Groups, Port Washington 2003-2005

Webpage Designer

Designed and wrote webpages for a poster frame manufacturer and distributor

using Dreamweaver and Photoshop.

Orpheus and Orpheus, Port Washington 1998-2003

Network Administrator

Coordinated IT operations including network administration, system repairs,

software/hardware installation and upgrades, trained end users in houses by

implementing in-house training system.

. Redesigned peer-to-peer network into a client/server network for

security and operational issues.

. Replaced 10Base2 topology to 100BaseT for improved network

performance.

. Performed computer repairs in-house saving costs of outside

technicians.

. Documented and wrote company network operation manual for user staff

and management.

. Trained Users on MS Office products in house saving time and money.

Technologies

Server 2003, Windows NT4.0, Windows 3.1 - Windows 7, Unbuntu Linux,

SonicWall, Cisco, HTML, Photoshop, Dreamweaver, Office 2003 - Office 2007,

VPN, VNC, Disaster Recovery, End point security, Sharepoint Portal

Services, TCP/IP

Prior experience:

CPI Computers, Port Washington; Sales and Computer Service

Flagship Yachts, Port Washington; Yacht Service, Chief Mechanic

Seawanhaka Corinthian Yacht Club; Parts Manager

CERTIFICATIONS

Microsoft Certified Professional

COMPUTER EDUCATION

A.A.S. Computer Information Systems, Nassau Community College, Phi Theta

Kappa

MCSE NT4.0, New Horizons Computer Learning Center, Westbury

MCSE Server 2003, Queens College, Flushing

CCNA, Queens College, Flushing

SonicWall, Global Knowledge, New York

Linux, Nassau Community College

PROFESSIONAL ASSOCIATIONS

International Webmasters Association

HTML Writers Guild

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