Customer Service Assistant

PROFILE ? I'm a Danish woman, ** years old and can describe

myself as smiling, outgoing and diligent. With

knowledgeable of all office functions.

? I can remain calm even in stressful situations. I'm

not afraid to try new challenges.

? Good customer service, telephone and computer

skills with proficiency in MS Word, Excel and Outlook.

? Speaking English, Norwegian and little bit of

German.

EXPERIENCE MBS Beton ApS, Denmark 2003 -

Present

Transport coordinator and Sales/Accounting assistant

? Daily contact with customers

? Coordinating the daily transport

? Bookkeeping and invoicing.

? Payment of invoices

? Answering telephones

Danparcs Roenbjerg A/S, Denmark

2000 - 2003

Trainee receptionist

? Customer service

? Answering telephones

? Booking holidays

? Checking customers in and out

? Sending brochures

Moerch Cement A/S, Denmark 1996 - 2000

Office assistant

? Answering telephones

? Bookkeeping

? Cleaning

EDUCATION Tech College Aalborg 2000 - 2003

? Receptionist

Business/Commercial School 1997 - 1999

? Student

Grade public School 1987 - 1997

? Student

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