Customer Service Manager
Resume:
Alexander Shtayn
Maple Grove MN 55369
E-mail : *********@*****.***
Experience
Mono-Mode, Central area, Israel
Lab Manager, Lab department.
. Managed team of 3 computer technicians.
. Performed customer service and consulting.
2004 - 2006
Mono-Mode, Central area, Israel
Computer Technician, Lab department.
. Fixed and assembled computers per customer request.
. Technical support and help desk.
1997 - 2004
Morse Computers, Central area, Israel
Owner
. Performed marketing of computers, computer solutions and peripheral
equipment.
. Performed customer service and consulting.
. Fixed and assembled computers per customer request.
. Technical support and help desk.
1995 - 1997
Shufersal, Central area, Israel
Lab Manager, Computer department.
. Managed team of 2 computer technicians.
. Performed customer service and consulting.
Education
2010
Kamtech College, Tel Aviv, Israel
Diploma Certificate
1997
College of Management, Tel Aviv Israel
Diploma Certificate
1980 - 1992
Secondary and High School, Moldova
Certificate
Language skills
English - Mediocre level
Russian - mother tongue
Hebrew - completely fluent
Romanian - basic level
Key Skills
Communicative and team-oriented person, but also used to work
independently.
Self learner with analytic and research abilities.
Familiarity with computer environments
MS DOS & Windows 3.11, 95, 98, ME, NT4, 2000, XP Pro & Home, 2003
Server,WIN VISTA, WIN7
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