Summary
A veteran of nearly ** years in the human resources field, with significant
experience in the technology industry. Specialties include devising
policies and procedures, benefit set-up and administration, and finding and
retaining the best human capital in fast-paced environments.
Experience
FEBRUARY 2001 - OCTOBER 2009
Human Resources Manager Pathfinder Development
Chicago, IL
Pathfinder Development is a boutique consulting firm that specializes in
custom software development using Java, .Net and Ruby on Rails, and user
experience design. Pathfinder's clients range from early stage start-ups to
Fortune 500 companies across a wide array of industries.
Responsibilities
. Established and administered benefits, including group health
insurance policy, group dental insurance policy, life and accidental
death policies, and transit benefits, and 401(k) program.
. Collaborated with business owners, CEO and CFO to establish pay scales
and compensation philosophy, including establishment of a performance-
based bonus plan.
. Wrote company's first employee manual, detailing policies and
procedures.
. Managed the recruiting strategy and interviewing process for hiring
employees, including Java, .Net and Ruby on Rails developers and
information architects.
. Instituted performance review process and supervised manager
completion of twice-yearly reviews.
. Established and maintained internal wiki presence for HR policies and
procedures, allowing employees easier access to information and
processes.
. Coordinated and administered payroll, including tracking of Paid Time
Off for employees.
Accomplishments
. Selected plans and funds for 401(k) plan, with a resulting
participation rate of 84%.
. Reassessed benefits policies annually, resulting in cost savings of
$1,000 per employee on health insurance premiums, while improving
benefit levels.
. Converted existing vacation and sick time policy into a Paid Time Off
policy, reducing employee sick time outages by 25%
. Developed and streamlined recruiting process and procedures, allowing
company to increase employed staff by 50% in one year, while reducing
dependence on external recruiting vendors.
. Managed office relocation, including selection of location, lease
negotiation, monitoring contractor build-out, coordinating the
physical move, managing external telecommunications vendors and
controlling the budget, resulting in only one day of lost
productivity.
April 1999 - November 2000
Office/Human Resources Manager BeautyJungle.com
Chicago, IL
BeautyJungle.com was an online consumer and business-to-business retailer
of health and beauty products, launched in November 1999. BeautyJungle.com
ceased operations in November 2000.
Responsibilities
. Established and administered insurance and 401(k) benefits for 100+
employees at three office locations.
. Collaborated with CEO and COO to analyze recruiting needs, and
recruited appropriate candidates.
. Assisted with organization and administration of company payroll.
. Organized, updated and expanded existing company intranet.
Accomplishments
. Instituted and administered all human resources policies, processes
and benefits for the company.
. Developed and administered new hire orientation process.
February 1996 - February 1999
Office Manager/Human Resources Platinum Technology, Inc.
Chicago, IL
Platinum Technology marketed and supported deployment of database
management software products and services. The VREAM Lab in Chicago was
acquired by Platinum in 1998, and supplied virtual reality virtualization
of data. Platinum Technology was bought by CA in 1999.
Responsibilities
. Instituted and administered office human resources policies regarding
office hours and vacation.
. Provided information and trouble-shooting for corporate HR benefits
and policies such as 401(k), health insurance and stock options.
. Managed facilities for twenty-person office, including phone service,
product shipping, video-conferencing.
Accomplishments
. Managed the renovation of the facility including supervision of
electricians, network specialists and furniture installers. The
project was finished on time and on budget.
. Promoted from temporary Receptionist to full-time Administrative
Assistant, then to Office Manager.
Education
1993 INDIANA STATE UNIVERSITY TERRE HAUTE, IN B.S.,THEATER
2010 HR Certification Institute PHR Certification
Skills
MICROSOFT OFFICE: WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS; EMAIL AND
INTERNET; VISIO; PEACHTREE ACCOUNTING; QUICKBOOKS