Customer Service Engineer

Dear Sir / Madame

I have been uniquely described as a combination of self-starting and

self-motivating type of person. My engineering background drives my

methodical approach to solving problems. My determination produces the

flexibility to assess and assemble numerous alternatives too difficult

troubles.

I am responding to your job opening because I believe that I have the

skills that are ideally suited to fulfill the responsibilities of this

position.

My unique skills give me a strong commitment to team environment

dynamics with the ability to contribute expertise and follow leadership

directives at appropriate times. As a result your company will set new

standards in operations and growth.

I am a quick study and have educated myself in the fields that pertain

to my work environment. I would welcome the opportunity to meet in person

and explore the opportunities my unique strengths could bring your company.

Sincerely, Dave Silanskis

Address:

175 Oak St.

Elmhurst ILL. 60126

Ph. 630-***-****

E-mail: ***********@*******.***

***********@*******.***

OBJECTIVE: To expand and enrich my knowledge in the vocation of employment

that I find my dedication to. My goal is to assist co-workers and the

company they work for in achieving their vision of success.

QUALIFICATIONS: After graduating high school I have worked in the

construction trades doing, foundations, framing, electrical, roofing, and

drywall. I did this for a number of years until I took a job repairing

video equipment. From there I have worked for a variety of video facility

repairing, maintaining, and expanding their operation of business. Through

the years working full time for companies I have listed below, I maintained

my own small company and did a variety of freelance work from construction

to video maintenance. I freelanced for such companies as Del Hall Video,

Allied, Digital Realm and Trinity Christian College.

EDUCATION

1967 - 1970 Graduated Glenbard East High School

1974 - 1976 DeVry Institute of Electronics

1977 - 1978 DeVry course in Digital Electronics

EMPLOYMENT

1979-1983 Columbia Pictures Home Entertainment. I developed maintenance

procedures for duplication and quality control equipment. Assisted with the

other engineering personal in troubleshooting and repair of video and audio

equipment. I also assisted in the expansion of duplication equipment from

200 decks to 425 that greatly increased the output of product. I took on

the responsibility of putting security cameras in and around the perimeter

of the facility. With my construction background I also took care of

building maintenance and the equipment in it.

1983-1984 Optimus. Optimus was a multi-million dollar, high-end edit

facility. I had the privilege of maintaining the edit equipment and being

the engineer on site during edit sessions should a problem arise. I also

assisted in the expansion and up-grade of the edit suites and their related

equipment.

1984-1986 Video Dub. At Video Dub I was hired as the assistant chief

engineer. I took on the responsibly of maintaining a maintenance protocol

for the head-end equipment, duplication equipment, video and audio routers,

and expansion of the duplication machines. I believe I showed an effective

leadership, communication, and motivational and inspirational skill to

those employees whom I had the privilege of working with.

1986-Present Copymaster Video. I have had the privilege, honor,

excitement, and freedom to grow with this company since it was just a video

rental house with a small duplication facility in its basement. I was

instrumental in developing the expansion of Copymaster into a multi-million

dollar company that it is today. I designed and implemented the

construction of an edit suite, duplication racks for of over 200 VHS decks,

and an audio/video production studio. To utilize all three faucets

together, I designed and built a control center to tie them together. As

technology evolved to a more digital format, I designed and built systems

to duplicate, in mass quantities, CD's and DVD's. Networking the discs

replication systems to the disc printers, then graphics computer to the

edit suite saved time and effort on transferring large files between

computers.

With my construction background, I built offices; edit suites; a recording

studio and decks in the warehouse. Doing all the electrical, drywall, and

wall construction in house saved the company thousands of dollars from

having to contract outside sources to do this work.

Pleased with the attitude that the customer comes first I effectively

interacted with clients to generate repeat and referral business for

Copymaster. I would evaluate and edit clients projects when necessary so as

to produce a high quality package that was both satisfactory and functional

for there needs. By possessing a strong communication and organizational

skills I improved the company customer service relationship and help on-

time delivery of products.

Contact this candidate