Project Manager Quality Assurance

Sreedevi Ande

**** ********* **, ********, ** 513-***-****

************@*****.***

PROJECT MANAGER

A customer focused, people oriented, resourceful, proactive, and PMI

certified IT professional with an MBA and an MS in Information Systems.

Expert in balancing business, technology, and customer needs to produce

client-focused solutions that enhance customer satisfaction and growth.

Project management ? Team Management ? Business Process Management ?

Strategic Planning

Business Analysis ? Life Cycle Analysis ? System Analysis & Design ?

Process Improvement

CAREER PROGRESSION

LUXOTTICA RETAIL 2005 - Present

Luxottica Group is a leader in premium fashion, luxury, and sports eyewear,

with over 6,200 optical and sun retail stores worldwide.

Project Manager / Systems Analyst

Recognized as a project management expert in developing and managing

project plans, budgets, and creating strategies. Proficient in overseeing

technical design, monitoring project standards for all deliverables,

documentation, quality assurance, quality control, and training.

Effectively work with stakeholders at all levels regarding the ongoing

projects and initiatives that result in products that meet or exceed

customer expectations.

. Managed the Centralized Innovations (Lab Software) project that

consolidated the lab systems at all stores. This project gave the

ability for easy maintenance and provided support to new business

initiatives.

. Implemented the GE Private Label Quick Screen (Credit Application)

project to help drive sales by sending a pre-approval to all the

customers with a reasonable credit rating. This project, on an

average, resulted in a 10% increase ($250,000 per day) of Private

Label revenues for the company.

. Lead the Support Tool Redesign project to help reduce the amount of

production support and number of calls by getting the input from

various teams, working through all the details of testing and

implementation, resulting in a reduction of call volume by 60% per

month to a total cost savings of $250k over three years.

. Successfully completed the implementation of Payment Card Industry

(PCI) Compliance project on-time, saving the company over $60,000 per

month in possible fines, greatly reducing the risk of data corruption,

unsecured processing, and unreliable information.

. Played a key role in implementing a major point-of-sale (POS)

consolidation project for various Luxottica brands (LensCrafters,

Sears, Target, Pearle Vision) working in a cross-functional

environment with teams from Accounting, Finance, Marketing,

Operations, and Sales departments, to bring all the brands on a common

platform for better application development and support.

. Automated the enterprise-reporting processes for Corporate Financial

Reporting and Accounting departments based on company's fiscal months

and quarters saving over 100 man-hours per month.

. Collaborated with different teams on Sarbanes-Oxley (SOX), Quality

Assurance efforts.

. Ensured the effective prioritization of service requests and system

enhancements; coordinated day-to-day production support activities.

YMCA of Greater Cincinnati 2003 - 2005

Cincinnati YMCA serves the local community with 14 full-size, 7 medium-size

branches and 8 childcare locations across the Greater Cincinnati area.

Business Systems Analyst

Lead various business systems' consolidation projects and played a key role

on projects associated with YMCA's Y-Metro application development.

. Increased the point-of-sale (POS) availability levels from 82% to 99%

by doing the infrastructure consolidation of DNS, DHCP, and Email

services ensuring seamless and transparent migration for all branches

consisting of more than 800 system users.

. Spearheaded various software and hardware upgrade and procurement

projects by partnering with IBM, major ones being V5R3 operating

system upgrade and AS400 520 upgrade.

. Lead the organization's intranet development effort and created a

medium across the organization to share resources and information,

saving over $10,000 per month in inter-office communication costs.

. Developed and implemented business continuity plans, minimizing the

downtime by 40%.

Covansys, A CSC Company 1997 - 2002

Covansys, now a part of CSC, provides consulting, systems integration and

design, IT and business process outsourcing and application hosting to its

clients.

Programmer Analyst

As an application developer and analyst, played a key role on various

onsite and offshore projects through out the Software Development Life

Cycle (SDLC).

Major Assignments:

MERRILL LYNCH

. Analyzed the legacy COBOL programs to prepare specifications and

requirements, which were used for development of similar

application on web.

. Designed and developed the interface modules between mainframe

and web applications.

HEWITT ASSOCIATES

. Developed the business layer, connection layer and presentation

layer components for the eHealth module.

. Ensured quality assurance; prepared test cases to perform the

unit and integration testing.

GAP

. Analyzed various systems and created documents for software

components, Data Flow Diagram, which included visual

representation of application flow and business processes.

. Streamlined the documentation processes for the Inventory and

Revenue Accounting subsystems by designing and implementing a

content management system.

AMERICAN CENTURY INVESTMENTS (ACI)

. Analyzed the web pages and separated the static and dynamic

portions.

. Converted the HTML pages to Java Server Pages.

AC NIELSEN

. Performed the impact analysis for the areas affected by Y2K

using REVOLVE/2000.

. Charged with program renovation, test plan preparation, unit

testing, and string testing.

EDUCATION & PROFESSIONAL DEVELOPMENT

MBA, University of Cincinnati

MS - Information Systems, University of Cincinnati

B Tech (BS) - Mechanical Engineering, Nagarjuna University, India

PMI Certified Project Management Professional (PMP )

TECHNOLOGY PROFILE

Mainframe, AS/400, UNIX

COBOL, CICS, JCL, JAVA, PERL/CGI

DB2, DB2/400, IMS, Oracle, SQL Server

Trained on SAP (FI, CO, MM), ITIL

ADDITIONAL

Sergeant at Arms for Luxottica Retail's Asian Culture Team

VP of Membership for Toastmasters International Club

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