Quality Assurance Project Manager
Resume:
Susan Martin
Sr. SQA Engineer
ASHLAND, OREGON HOME:
************@*****.*** MOBILE: (541)
PROFESSIONAL SUMMARY IN PRODUCT DEVELOPMENT:
. BROAD EXPERIENCE IN A VARIETY OF TOOLS SUCH AS AGILE
METHODOLOGY, PMP BASED PROJECT MANAGEMENT, HPQC AND SOFTWARE
DEFECT ANALYSIS, AUTOMATION, OPTIMIZATION, MENTORING,
STATISTICS, TEAM DYNAMICS, MOTIVATION, AND COLLABORATION.
PROGRAMMING IN UNIX AND WINDOWS .NET/ ASP FOR C++/C# & VB
SCRIPT, JAVA, PERL.
. Experienced in all phases of test development from
condensation of market information into product performance
targets, from design through full coverage test suites
designed to minimize maintenance.
. Proven ability to help coordinate product development
effort: use of periodic presentations in Visio crafted from
the software design, developer updates on progress of
implementation, and test results. Proven ability to
maintain focus on any change to design and market
requirements while managing customer expectation through
product release.
Proven track record of building test teams to get products to market:
. Developed, optimized, and deployed test suites to test teams
for full coverage test of iterative product releases.
. Coordination, identification, analysis, and reporting of test
results to defect databases including HP Quality Center.
. Planning, coordination and reporting for alpha and beta test
phases as first level customer liaison to manage customer
expectation for Microsoft and Hewlett Packard product
development teams.
. Coordinated and focused efforts of test teams to solve
complex issues in the software development industry. Working
with outsourced test teams, created a positive consensus
forum by identifying and overcoming obstacles to bringing
products to market such as the automation of localization for
Microsoft Exchange Server, Microsoft TV platform, and Hewlett
Packard's Retail Photo Solutions web sites.
Technical summary
. Quality Assurance Tools: HP Quality Center, Visual Studio, Raid
. Quality Assurance Methodologies: Unit, functional, integration,
system, user testing; alpha and beta phases, regression, and
code analysis
. Process development techniques: Agile Program Management
. Applications: Visual Studio, MS Office ( Project, Word, Excel,
SharePoint, Power Point )
. Languages: C, C++, C#, Java, SQL
. Tested applications written in: C, C++, C#, HTML, Java, SQL
Server
. Tested databases written in: Access, Informix, MS SQL
. Operating systems: Unix, Windows, Mac OSX
. Hardware: PC, Mac
Experience
9/09 - 7/10: Hewlett Packard, Corvallis OR - through agent: Northwest
Software Inc., Portland, OR.
HP Retail Photo Solutions division develops kiosks and web sites for
retail sales.
Test Lead, Retail Photo Solutions (RPS) -contract
. As QA Lead, direct work of test team to identify and analyze
defects found in UI and integration test. Lead regression tests for
each iteration's release. Responsible for test plans, authored the
test suites, managed testing in progress, delivered reporting to
stakeholders and optimized/maintained tests as needed. Lead bi-
weekly triage for defect analysis attended by upper management,
project managers, developers and peer test leads. Lead regression
test passes and keep the defect database updated with results.
Craft and run performance test suite: publish weekly reports
including charted statistics and trends.
Environment: ASP.Net, C#, XML, Selenium, HP Quality Center.
5/09 - 9/09 & 10/6 - 3/07: National Oceanographic and Atmospheric
Association (NOAA), Seattle, WA. A division of NOAA that studies the
quantification of fluid dynamics parameters for 4D underwater
landscapes and motion of fish and currents.
Project Manager, NOAA (5/09 - 9/09) -consultant
. Scope, draft work breakdown, and schedule a plan for the
development of a scripting language for the validation of 3D
statistics calculations for underwater landscapes.
Software Development, NOAA (10/06 - 3/07) -consultant
. Investigate the integration of algorithms for 3D calculations with
the 'GeoModeler' software package. To calculate the intersection
of a line and a volume, a surface and a volume, or the intersection
nor 2 volumes.
Environment: Eclipse/Java/GeoModeler/Visualization Toolkit.
6/08 - 5/09: Microsoft Corporation, Redmond WA.
Microsoft Exchange division develops a localized client/server based
toolkit to automate communications of Enterprise-level organizations.
Lead QA Analyst, Localization tool -contract
. Test lead for the validation of the automated SQL Server-based
localization tool for Exchange Server. Tasks including determining
the delta of work to be done (entire project minus work done in
parallel by off-shore teams), create scope document with Visio
diagram (updated weekly via stand-ups made up of test and
developers), draft a test suite with manual and automation test
cases defined, hire and task the team, then when fully functional,
hand off to operations.
Environment: SQL Server, C++, C#, XML, Visual Studio, Windows.
5/07 - 4/08: Hewlett Packard Company, Corvallis OR, through TAC
WorldWide
HP Retail Photo Solutions division develops kiosks and web sites for
retail sales.
Lead Software Tool smith -contract
. Project management for the creation of tools necessary to the job
of the RPS service manager, including an Access front end and
backend design for Field Repair Units (FRU) and Stock Keeping
Units (SKU) database for use in the field; define and publish
complete glossary of terms created for use of the kiosk throughout
its lifecycle, draft field service flow for OEM printer and obtain
consensus from representatives of the OEM, and begin implementation
of the process.
Environment: Windows, Access, SQL
3/05 - 4/06: Treestar Inc, Ashland OR
Treestar develops and operationalizes a software application for the
analysis of Cytometric data, with a large customer base in research.
Test Lead -consultant
. Draft test suites from marketing and functional specifications,
implement, identify and analyze defects. Coordinate developer schedule
for defect debug. Iterate regression testing and release procedures in an
Agile environment:.
Environment: Visual Studio, Java, C, C++, XML, Windows, Mac OS X.
7/00 - 5/02: Microsoft TV, Mountain View CA
Microsoft TV developed a smart TV platform for deployment into cable
broadcast TV venues.
Program Manager - contractor
. Responsible for bootstrapping and managing program for Microsoft TV Alpha
trials for teams of 25+ participants; Collaborated 1:1 with first level
customers to bring up newly installed SQL Server based equipment at
remote company sites, completing under budget. (4B)
Environment: Visual Studio, C++, C#, Windows, Raid.
6/81 - 6/00: Prior employment to this resume includes white box test
as an individual contributor in software product development,
including 2 years (1/96 -6/98) educational time of absence to complete
Master of Science degree in Computer Science with Thesis in 3D imaging
& practicum at Oregon Health Science University, Portland, Oregon:
Program development and management for Biotech startup to manage
research projects using experimental in-the-body polymers in animal
studies.
Software Developer in Test, in C, C++, /Unix
Wrote data device driver and scripting language to interrogate
satellite modem in Unix/C.
DBA using Informix SQL to develop and operationalize a cross-company
defect database used by a satellite modem start up company.
Wrote simulator for forward error correction (FEC) algorithm in C/Unix
to reduce error rate in data delivery in the field, for satellite
receiver/transmitter.
Jr. Software developer for application in Intel Assembler to parse a
data stream specific to customer requirement.
Test of microprocessor logic circuits
Elementary classroom teacher to bring up thirty underachieving 5th
graders to grade level in 1 academic year by individualizing lessons.
Education
MS Computer Science, Southern Oregon University, Ashland Oregon
BA English, California State University, Hayward California
Various quality assurance courses and seminars including database and
programming for SQL, Access, WebDriver, Perl and Python.
Contact this candidate