Administrative Assistant Customer Service
Resume:
ERIN L. DICKS
SCHERTZ TX, 78154
OBJECTIVE: Seeking a position with the opportunity for advancement as a
Clerical/Administrative/Customer Service Worker, with a well-organized and
structured organization.
EXPERIENCE
1/1/2009 - 5/21/2010 Front Desk Coordinator, Riveredge Behavioral Health
Child and Adolescent Dept., Macon GA
. Maintains medical information and data entry in electronic medical
records system
. Accurately schedules and validates medical appointments for # of
doctors
. Collects fund allocations for client co-payments
. Precisely calculates daily funds deposits
. Performs inventory control of medical and office supplies
. Highly proficient with Power-point, MS Word and Excel programs
. Data entry of confidential information
. Directed staff and clients to proper personnel/offices
11/1/2007 - 1/1/2009 Administrative Assistant, Riveredge Behavioral Health
Counseling Center, Macon GA
. Scheduled client appointments
. Communicated center memos and staff letters
. Monitored multi-line phone system
. Calculated and deposited daily fund allocations
. Assembled client medical charts and files
. Ordered office supplies and logged medical inventory
. Received MS Word, Power-point and Excel software training
3/7/2007 - 9/1/2007 Stocker/Shipping and Receiving Part-Time, Family
Dollar, Macon GA
. Unloaded on average 1800-2000 pieces of merchandise weekly
. Inventoried merchandise and applied barcode labels
. Performed shipment comparison to order forms
. Carried out company's merchandise stocking policy
. Validated merchandise pricing
12/1/2005 - 1/1/2007 Central Control Operator/ Juvenile Correctional
Officer, Macon Regional Youth Detention Center, Macon GA
. Guarded detainees in penal institution
. Observed inmate conduct and behavior
. Performed contraband prevention through inmate and cell search
. Provided armed escort service during visitation hours
. Patrolled the institution grounds
. Maintained written reports of daily activities
. Compiled data entry on inmates for electronic filing system
. Performed security switchboard operations
8/1/2005 - 11/1/2005 USAF Basic Military Training, Lackland AFB, San
Antonio TX
. Airman Basic
EDUCATION
College Prep Diploma Coffee High School Douglas, GA
Certificate of Phlebotomy East Central Technical College Douglas, GA
EMPLOYMENT HISTORY
. Basic Trainee, USAF, San Antonio, TX
. Juvenile Corrections Officer, Macon Regional Youth Detention Ctr.,
Macon, GA
. Stocker/Shipping and Receiving, Family Dollar Store, Macon, GA
. Administrative Assistant, Riveredge Behavioral Health, Macon, GA
. Front Desk Coordinator, Riveredge Behavioral Health, Macon, GA
REFERENCES
Tara Freeman
United States Air Force
Martina Smith
United States Air Force
Jacyntha Grant
Riveredge Behavioral Site Manager
Maurice Redding
Board of Education/Riveredge Behavioral Health
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