Data Entry High School
Resume:
Gloria Dixon
Baltimore City, MD 21217
*************@*****.***
Highlights:
Strong training skills.
Skilled at encouraging others and developing rapport.
Self-motivated and assertive.
Quickly learn procedures and methods.
Over seven years experience in data entry.
Skilled in excel, Microsoft word, and answering calls.
Experience: ACS State Local Solutions Baltimore, MD
Work Lead 10/2008 to 9/2009
• Filed records and reports.
• Trained and managed twelve and achieved significant
improvements in their productivity.
• Computed amounts, using adding and calculating machines.
• Successfully handled all deposits at the end of the day.
ACS State & Local Solutions Baltimore, MD
Production 2002 to 2009
• Operated keyboard and other data entry device to enter data into
computer or onto magnetic tape and disk.
• Entered alphabetic, numeric and symbolic data from source
documents into computer, using data entry device, such as
keyboard and optical scanner.
• Trained new staff in the data basic.
• Deleted incorrectly entered data and re-entered correct data.
• Kept records of work completed.
ACS State & Local Solutions Baltimore, MD
Call Center Support 2002 to 2009
• Successfully creating and keeping record of excel spreadsheets.
• Re-analyzed cases requiring investigation of claimant's continuing
eligibility for benefits.
• Reevaluated evidence and procured additional information in
connection with claims under appeal.
ACS State Local Solutions Baltimore, MD
Exception Clerk 2002 to 2009
• Filed records and reports in file room.
• Successfully handled exceptions that could not be able to process.
• Typed from specialized forms.
• Typed reports, business correspondence, application forms, and
other material.
Education: STRIVE Employment Services Baltimore, MD
Cerficate 2009
Dunbar Senior High School Baltimore City, MD
Diploma 2000
References: Available upon request.
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