Customer Service Manager

RESUME

Ruth I Cordes **** Holly Vista Drive, Snohomish, WA 98290 Phone: 425-***-**** Fax: 360-***-****

Objective

Administrative, Accounting, Secretarial, Bookkeeping, General Office, Cashier

Tax Preparer 1993- Current H and R Block Everett, WA

Work during Tax Season - full time: Off Season - 1+ days a week. Work directly with clients preparing

their tax returns, including individual, Self-Employed, Partnerships, Corporations, Estate, Rental

Office Manager - Full Charge Bookkeeper 2006 - 2008 Cranes 4 Rent Everett, WA

Handled Phones, bookkeeping, set up rental of equipment, State and Federal Reports

Office Bookkeeper 1992-1999 Safeway Snohomish, WA

Daily, weekly and monthly reports that were sent into main office, balanced daily cash,

Prepared cash for deposit pickup by armored truck. Filled in on floor when needed. Customer Service

Bookkeeper 1990-1993 Central Steel Snohomish, WA

Payroll, Accounts Receivable, Accounts Payable, General Ledger

Bookkeeper 1988 - 1990 Washington Trades Credit Union Everett, WA

Full charge Bookkeeper, teller, customer service

Office Manager and Full Charge Bookkeeper 1982 - 1988 Band Box Wenatchee, WA

Full Charge bookkeeper through General Ledger, customer service

Prior - Accounting, Secretarial, customer service, phones 1951 - 1981

Education 1979 North Seattle Community College Tax Practitioners Cert Seattle, WA

1980 North Seattle Community College Assoc of Applied Science Degree - Accounting Seattle, WA

1987 Wenatchee Valley College Assoc of Arts & Science Degree Wenatchee, WA

1997 Central Washington University Bachelor of Science - Business Admin Ellensburg, WA

1992- Current H & R Block Tax Classes Continuing Ed - Taxes Everett, WA

2002 Internal Revenue Service 2002 - Enrolled Agent Certification by IRS

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