Sales Life Insurance
Resume:
Tia L. Townsend
Mabelvale, AR 72103
*********@***.***
OBJECTIVE
To obtain a career that affords me the opportunity for advancement and
allows me to utilize my education and experience to be an asset to your
company.
EDUCATIONAL EXPERIENCE
University of Phoenix, Little Rock Campus
Master of Business Administration
Graduation Date: June 5, 2010, GPA: 3.9
University of Central Arkansas, Conway, AR
Bachelor of Business Administration: Marketing
Graduation Date: December 2005, GPA: 3.1
Skills
. Microsoft Office ( Word, Excel, Access, PowerPoint, and Outlook)
. Office Equipment (Facsimile machine, copier, calculator, etc.)
. Ability to multitask
. Ability to work independently and take initiative
. Detail oriented
. Self-motivated and high-spirited
. Aptitude to learn new skills
Licenses
. Life Insurance, Effective: March 2010
. Health Insurance, Effective: March 2010
Organizations
. Alpha Kappa Alpha Sorority, Inc.
. Young Black Professionals of Arkansas (YBPA)
EMPLOYMENT HISTORY
Employee Benefits Counselor March 2010- July 2010
GROWTH in Benefits, Bryant, AR
. Contact business owners about their employee health benefits
. Present PowerPoint presentation to business owners about various
benefit plans offered by Growth in Benefits
. Complete Request for Proposal (RFP) for carriers
. Spearhead enrollments for employers and their employees
. Achieved Tier II rating in sales with Colonial Life
Loan and Loss Mitigation Specialist I July 2006- March
2010
Semperian, Little Rock, AR
. Entrusted to resolve delinquency issues with Semperian customers
. Update and maintain customer accounts
. Responsible for achieving individual delinquency goals
. Utilize negotiation skills to bring account current
. Trained new team members by shadowing and answering system application
questions
. Utilized tracking tools, such as, Fast Data and LexisNexis to obtain
information on customers without current contact information
Foreclosure Specialist Jan 2006- July 2006
Wilson & Associates Law Firm P.L.L.C., Little Rock, AR
. Acted as liaison between the client and attorney in regard to
foreclosure proceedings
. Provide tax information as it pertains to the foreclosed property
. Create and execute legal documents
. Entrusted with confidential information as it pertains to the
foreclosed property
Sales Associate May 2005- Aug 2005
Stage Department Store, El Dorado, AR
. Interacted with customers and completed sales transactions
. Performed open and close of day procedures for cash register
. Stocked merchandise
. Set weekly sales
. Received award for highest sales volume for the month of June 2005
Secretary July 2003- Dec 2004
Elder House Adult Day Care, El Dorado, AR
* Typed routine letters
* Created PowerPoint presentations
* Designed brochures and newsletters for clients and potential clients
* Developed marketing strategies for the development of the Elder House
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