Operator Software

Barrington E. Carter

**** *. ****** ***** #***

Chicago, IL 60605

Cell: 773-***-****

Email: ****************@*****.***

CLEARANCE: Secret

OBJECTIVE: Seeking a technical position that will utilize my computer systems expertise to

improve company productivity and advance the company’s mission.

WORK EXPERIENCE:

Homeland Security & Immigration Services/General Dynamics

Chicago,IL

Systems/Network Administrator (ITIL Certified) May 2007-April 2010

• Eight years of experience managing, administering and supporting complex

installation and configurations of network hardware and software.

• Training, troubleshooting, and technical support for end users.

• Monitor and responded to hardware/software problems for USCIS. Utilized a

variety of hardware and software testing tools and techniques.

• Installed and configured network hardware/software.

• Administered network security; set up new users and delete old users from the

network.

• Technical lead for the site.

• Responsible for (WAN)wide area network support, setup, installation, and

deployment of workstations, upgrading computer equipment; loading software, network

maintenance, upkeep and repair of network printers.

• Responsible for LAN server administration and IT customer assistance for

operating systems such as Windows 7, XP, Vista, 2000 and operating software utilities.

• Highly qualified in customer relations and customer satisfaction skills.

• Perform diagnostic routines on desktop and network equipment.

• Administer systems supporting the mission critical enterprise services: monitor

system health and performance; analyze and resolve reported system and application

problems; and patch and update Servers/application software as necessary.

• Design, Plan, Provision, Deploy, Document, and Maintain servers, applications,

security, and LAN/WAN/Wireless network configurations.

• Identify, propose, and respond to opportunities for innovative improvements to

hardware and software facilities to ensure the infrastructure is providing superior service

and reliability.

• Safeguard data processing operations by identifying potential problem areas and

single points of failure that may result in interruptions to critical data processing

operations.

• Develop and implement Disaster Recovery, Data Sensitivity, Library

Management, System and Performance Monitoring Methods, Back-up and Recovery, and

Disaster Recovery Plans and Procedures.

• Perform daily back-up operations, ensuring all required file systems and system

data are created, and media is recycled and sent off site as necessary.

• Responsible for the administration of :Windows Server 2003 and 2008, Windows

Server 2008 Remote Desktop Services, Exchange Server 2003/2007, Active Directory

and WSUS.

• Maintain excellent communication with the IT Manager on all tasks and projects.

• Provide desktop support, as necessary.

United States Navy

USS HOWARD (DDG-83) / USS Simpson (FFG 56)

San Diego, CA

FPO AP 96667-1274

Network/LAN and Support Administrator May 2003-May 2007

• As an active duty Navy member managed and maintained two Networks

consisting of four Windows 2000 Server, two Windows 2000 Exchange Servers, one

Windows 2003 Server, one HP UNIXS Server, firewalls (PIX), Intrusion Detection

System (IDS), eight Alcatel Omni fiber switches w/ ATM Interface (NIC cards) and two

network Cisco routers/switches (series 4600, 2600) to support over 500 user accounts.

• Provide technical expertise to four other Information Systems Technicians on

board the naval combatant.

• Install and maintain the network operating systems software, including the

installation of operating system security patches and updates.

• Maintain the ship’s networking infrastructure that utilizes satellite

communications gear circuits, fiber optic cabling plant, routers, network servers and

switches.

• Lead technician responsible for the configurations of network I-Hubs into

different virtual LANS for various domains and networks that led to the reduction of the

overall infrastructure cost. Conducted complex configuration tasks on multiple network

systems including setting up access list, serial connections, VLANS and many other

network services.

• Created and managed user accounts, and assigned the users specific rights to

access network resources.

• Diagnosed and resolved end user problems and ensured the end users adhered to

the proper security policies and procedures.

EDUCATION:

Network Administrator, ITIL, Cisco Networking, Router, Configuration Course, HFRG

Operator-FCT, Terminal System Operator, COMSEC Equipment Operator, Fleet Broadcast

Operator, SATCOM System Operator, Tactical Transmitter/Receiver/Transceiver Operator, Voice

System Operator

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