Training Manager
Resume:
Bruce Paul, *****@****-****.***, c 408-***-****, 179 Avenida Espana, San Jose, Ca
Bruce Paul Instructional Design, e-Learning, Marketing & Communications Consultant
www.opensource-experts.net
I prepare and present technical communications in person, in print, and online through project websites. In
Summary
addition, I project manage leader-based and e-learning technical training initiatives from the needs analysis
phase through to final deliverables.
Corporate Communications
Areas of •
Web Design and Content Management
Expertise •
Multi-media Distance Learning Solutions
•
Graphic Design
•
Instructional Systems’ Design/Technical Training
•
Curriculum Development and Technical Documentation
•
Learning Management Systems (LMS)
•
Marketing & Enterprise Sales
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Project Management and Change Management
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Camtasia Studio, Adobe Captivate, Adobe Flash, Adobe Photoshop, Adobe Dreamweaver,
Tools
Articulate Presenter, uPerform, Moodle, Drupal, Joomla
Information Gathering - I have a keen understanding of the needs analysis phase of the specification and
Highlights •
documentation process for course development and successful conversion for e-learning environments. I
ha've developed my own standard workshop process to gather course materials from subject matter
experts.
Curriculum Development - To build effective course materials, I always consider how to accurately
•
convey information to the learner in an easily comprehensible manner. Positive learning outcomes with
real world performance expectations come as a result of concrete instructional activities that are modular
and presented with appropriate pacing for expected learner outcomes.
Poised & Arresting Presenter – I honed my skills at CDI where I scheduled two to four presentations per
•
day for groups of up to 500. I have worked at a very technical level with system administrators and
engineers, as well as in settings where training is used as a sales tool to build relationships with channel
partners. I have a knack for distilling the essence of a message, quickly understanding the client's drivers,
and connecting the two through thought provoking metaphors, real life examples, and humor.
LMS Administrator – I’ve worked with a number of LMS systems, including the commercial systems;
•
Plateau, Saba, OutStart & RWD, and open source packages such as; dotLRN, Ilias, & Sakai, and I’m
presently developing a streaming media training program for Moodle. I have extensive experience setting
up whole course programs on LMS systems, creating SCORM compliant learning objects, engaging
learning activities, assessments, and then blending the LMS training with collaborative sessions using
WebEx.
•
Experience
Open Source Experts, Santa Clara, CA March 2009 to Present
E-Learning & Technical Training Contracting
Open Source Experts specializes in deploying cutting edge training solutions, and then leveraging open source E-
learning, M-learning and collaboration applications to ensure they’re cost effective. We produce exceptional:
E-Learning with Rich Media – delivering training around the globe using open source (free) learning management
systems like Moodle, and enriching the students learning experience with streaming media tools like; Articulate,
Captivate, Camtasia, and Flash. Clients include: Daughters of Charity Health System (Online Medical Records
training), URO Today (Online Medical Journal), OI Partners (Career Transition Workshops), ARA Rental Association
(Delivery Driver Certification Training), and LP Detective (Loss Prevention Training for Retail Security).
Blended Learning Solutions - mixing instructor lead, e-learning, and online instructor led (OIL) training
materials/methodology, offering tremendous results in passing on learned competencies and at a fraction of the cost
of more traditional training solutions. Clients include: Market Bright (Marketing Automation) and PSS Systems (Legal
Holds Management)
Bruce Paul, *****@****-****.***, c 408-***-****, 179 Avenida Espana, San Jose, Ca
M-Learning – expanding your training solutions everywhere using wireless cell phones as a training platform. Clients
include: Burger King (Safety in the Workplace Wireless Training)
Applied Materials, Santa Clara, CA November 2008 to February 2009
Curriculum Development/E-Learning Contractor
Developing training programs for Applied Material’s phase 2 deployment of SAP.
• Phase 1: Web- based training using Articulate Presenter together with uPerform sessions.
• Phase 2: Classroom training materials for SAP’s CRM system, including practice exercises and
assessments.
Cypress Semiconductor, San Jose, CA April 2008 to October 2008
Curriculum Development/E-Learning Contractor
Development of a distance learning solution for new CRM (Siebel) application for the Cypress Semiconductor
worldwide sales & service management teams.
• Working with SMEs to develop overviews, objectives, scripts and assessments for a rich media training solution
using Captivate and Articulate, to load on the Cypress Saba LMS.
• Developing marketing copy for Flash-based online Cypress product brochures.
Yahoo! Inc, Sunnyvale, CA October 2007 to March 2008
Curriculum Development/E-Learning Contractor
Developed training documentation and rich media distance learning solutions for various e-properties within the
Yahoo! Organization.
• Wrote User Guides, Job Aids and Training Alerts.
• Rich media development for distance learning on Plateau and OutStart LMS systems.
• Rich media certification training for Yahoo’s customer support team.
Symbiotic Networks, Toronto, Ontario August 2003 to May 2007
Training Manager
Developed Symbiotic Network's training programs for a number of Open-Source web –applications, including:
• Customer Relationship Management (CRM) applications such as Sugar CRM, and Vtiger CRM.
• Content Management (CMS) applications such as Momba, Joomla and PostNuke.
• Learning Management Systems such as Moodle and Sakai.
• Project Management systems such as dotProject.
• And led the implementation of several dozen Moodle LMS installations, helping clients deliver on-line content
and rich media learning objects for a number of e-learning environments.
Ceecom ERP, Markham, Ontario July 2001 to August 2003
Marketing and Training Manager
Developed 3 week instructor lead training program for Ceecom’s ERP system and trained clients on all aspects of
deploying, and working with ERP, including: finance, sales & marketing, supply chain/distribution, and manufacturing.
Hummingbird Inc., Toronto, Ontario March 2000 to June 2001
National Account Manager
Marketed Unix and Mainframe connectivity and document management solutions for established Banking and
Aerospace vertical markets.
Geac Enterprise Solutions, Toronto, Ontario March 1998 to February 2000
National Account Manager
Bruce Paul, *****@****-****.***, c 408-***-****, 179 Avenida Espana, San Jose, Ca
Worked for the Geac NTS (Networks and Technical Services) division, partnering with the various Geac mission-
critical software divisions (ERP, Hotel Management, Property Management, Emergency Services, and Library
Automation) to provide the hardware and networking side of IT solutions.
BSc in Geology & Chemistry
Education
Dalhousie University (Canada)) 1984
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