Customer Service Data Entry

Damian S Whitmire

*** ********* **

San Jacinto, CA 92583

Phone: 951-***-**** or 951-***-****

Objective: To pursue a growth oriented long term position with a successful company.

Experience

Air force Village West

Resident Services, 06/2006-11/2009

Administrator for front desk, responsibilities included customer service, petty cash,

switchboard operator, faxing, typing. Dealt with emergencies situations with 911, fire and

police department, made copies for residents, processed outgoing and incoming mail for the

department, dispatching, greet visitors.

Production Control Specialist: While stationed in the Maintenance Department, generated

work orders for the techs, answered telephones, transferred calls to different departments,

emailing staff, greeting vendors and residents, filing, disturb incoming and outgoing mail,

made appointments for residents, maintain department inventory, data entry, close completed

work orders.

Riverside County Temporary Assistance Pool (TAP)

Medical Unit Clerk, 05/2006-10/2006

While stationed at RCRMC transcribed physician's orders from patient chart to the proper

forms in preparation for verification by professional staff; answered telephone; took and

delivered telephone messages. Provided routine information as requested to staff, patients,

visitors, and the public; greeted patients and visitors; placed calls to doctors, other medical

units, and support units as directed. Tracked admissions, discharges, transfer, and room

changes for census purposes; completed proper forms and records for patient admissions,

transfers, discharges, examinations, and testing of patients; assembled, disassembled, updated,

and thinned patient charts. Maintained unit files; ran errands and transported supplies,

specimens, and other materials as needed; contacted and received calls from hospital

departments, or medical agencies to coordinate or schedule services for patients. Made clinic

appointments for patients and performed incidental typing duties.

Signature Interiors Inc.

Safety Administrator, 09/2004 – 01/2006

Dealt with injured patients, ensured that all safety requirements were met. Dealt with OSHA

regarding regulations daily. Communicated with State Fund daily per telephone conversations,

and monthly meetings regarding injured employees. Filing, answered telephones, faxing,

directed clients to appropriate staff, maintained logs, completed case narratives, scheduling

appointments, prepared memorandums, prepared packets for safety meetings, emailing staff,

knowledge of computer programs; Word and Excel.

Lowes,

Cashier, 07/2003 -09/2004

Money handling, customer service, stock, assist customers with merchandise, answer

telephones and direct to appropriate department, spoke Spanish when necessary, ensured that

the check out area was kept neat and clean.

Charter Communication

Dispatcher, 02/2000 -12/2002

Customer service, sales, money handling, general office, faxing, emailing, prepared final

letters, case filing and documents, answered telephones, assisted engineers and clerical staff.

Prepared out going mail, sorted and distributed incoming mail, data entry accounts.

Pleasant Care Convalescent Home

Utility Aide, 07/1998 – 11/1999

Worked with elderly residents in daily activities and assisted in personal hygiene care. Assisted

nursing staff and routine check ups. Participated as a relief receptionist.

Skills

15 years Customer Service experience, punctual, excellent attendance, organized,

Responsible, Bilingual in Spanish read and write. Microsoft Office Suite.

Salary:25.000-35.000

Educational Profile

Business Administration, 1999

Riverside Community College

Business Administration, 1995

Santa Monica Jr. College

Diploma, June, 1992

Inglewood High School

Contact this candidate