Management Insurance

S HARON D. PHI L L IPS

*** ***** ****** *** **** Columbus, Ohio 43227 614-***-****

WORK E XPERIENCE

Nationwide, Gates McDonald & Company 2002-2009

GM SF Claims Examiner

• I nvestigated and managed workers’ compensation claims

• Assisted clients with their r isk management programs; discussed actuarial impact

• Developed action plans and actively managed administrative lit igation of claims

• Offered financial analysis of claims and aided in negotiating settlements

• Understood, interpreted, and enforced workers’ compensation laws, rules, and procedures

• P repared status reports and attended client meetings/conferences

• Maintained professional client relationships; resolved client issues

Nationwide Insurance (Spherion Corporation ) 1999-2002

Legal Consultant

• Established procedures and maintained compliance with contract administration policy

• Developed responsibilities for contractual management

• Managed, reviewed and researched contracts and contractual issues

• T rained internal customers on contract administration system

• L i tigation support of client actions; reviewed contracts for discovery process

Ohio Department of Rehabilitation and Correction 1997-1999

Lead Law Clerk

• Trained and supervised law clerks; created a t raining manual for the department

• M anaged, assigned, and monitored work load of law clerks

• E nsured due process r ights were afforded to inmates for alleged rule infractions inside

p rison

• I nvestigated and answered complaints filed with the OH Court of Claims

• Prepared investigative reports, motions, memorandums, correspondences and decisions

S HARON D. PHI L L IPS

770 South Ashbur ton Road Columbus, Ohio 43227 614-***-****

• Reviewed, processed, and provided final recommendations on inmate appeals

• Responded to public inquiries involving inmate matters

Ohio Civil Service Employees Association, Arbitration Department, 1998 –1998

Legal Extern

• I nvestigated and processed classification grievances and complaints

• Prepared findings of facts and determination reports

• Assisted in preparation and presentation of cases for arbitration

EDUCATION

Capital University Law School Columbus, Ohio

Juris Doctorate

Saint Augustine’s College Raleigh, North Carolina

Bachelor of Ar ts

• M agna Cum Laude

• M ajor: Political Science/Pre-Law

Contact this candidate