Customer Service High School
Resume:
Ryan Annalise Edwards
***** ******* ***. #*** ************@*****.***
Hawthorne, CA 90250
Objective
To attain a position as a receptionist.
Work Experience
Admin Asst./ Receptionist, Allied Barton 09/17/07-07/30/10. Austin,
TX
(Allied Barton is a vendor at State Farm Regional Operations Center)
Customer Service
Assisting w/ Settling Auto Total Loss Claims
Proximity Badge Management/ Access Control
Scheduling Meetings/ Room reservations
Report writing, Patrols, Client Liaison
Systems Auditing
Increased client retention by 25% in 2009 by creating more efficient
Standard Operating Procedures
Volunteer Dispatcher, Elite, Inc. 01/15/06-07/11/07 San Diego, CA
Customer Service/ Fee Collection & Processing
Incoming calls/ appointment setting
Scheduling
Outsourcing
Report Writing
Field Sup, City Events, Inc. 08/04/04-06/15/07 San Diego, CA
Inspecting all sites, managing the site supervisors
Supervising one man posts
Project management
Scheduling
Training
Community Service Officer, SDSU Police Dept. 01/04-06/06
Security escorts
Building/ campus patrol
Report writing
Citation writing
Education
Bachelors of Science, San Diego State University 09/02-05/07
Major in kinesiology, minor in English
Lambda Sigma Gamma Sorority, Inc.
Volunteer at Hoover High School & Hardy Elementary teaching after
school programs (AVID, Jazz/Hip Hop, P.E.)
Misc.
MS Office, Outlook, 54 wpm, organized, punctual
Master Security Officer Level 4
CPR/AED/First Aid Trained
Contact this candidate