Project Manager
Resume:
Joycelyn Y. Peterson
Berkeley, IL 60163
E-mail: **********@***.***
Summary: Fifthteen years as an Information Technology Professional. I have
ten solid years of experience as an IT Migration Engineer. My strengths
are Messaging Collaboration Projects and System Analysis. Other related
professional experience includes client/server in PC/LAN environments.
Strengths: Self-starter, fast learner, great team player, very well
organized the ability to work under authority or without authority and have
great analytical skills.
Software: MS Project, Microsoft Exchange (2003 -2007)/Outlook, Microsoft
Active Directory, Lotus Notes Domino, 8.5.1, 8.0, 7.X, 6.X, .5.X, 4.X, 3.X,
Binary Tree CMT Universal, Quest Migration Suite, and Woolcot's ADT, IBM
SameTime, WorkPlace/QuickPlace/QuickR, Novell GroupWise, Microsoft Office,
Visio, MicroSoft Sharepoint.
OS: Windows NT, Windows 2000, Windows XP, IBM AIX, UNIX and Windows Vista
Server OS: Windows Server 2000 and Windows Server 2003
Hardware: Intel Servers, SANs, Compaq Servers, HP Servers, Dell Servers,
SOX Server, Ethernet, UBS drives and Laser Jet Printers.
Education: June 2010 - Binary Tree University- Currently taking the
Certification Course for CMT Universal Migration tools.
March 2009 - Quest Software Completed Quest Migration
Tools course
April 2009 - Completed PMP Course -schedule to take PMP Test
fall 2010
January 1994 - Roosevelt University of Chicago, BS - Computer
Science
Experience:
12/2009- Present: IBS/AK Steel/ Contractor/ Lotus Notes Migration Engineer
. Provide an upgrade assessment, design implementation for Lotus Notes
upgrade from Lotus Notes 6.5 Client to Lotus Notes 8.5 Client
. Prep and upgraded over 1000 users from Lotus Notes 6.5 Client to Lotus
Notes 8.5 Client utilizing the ADT (Automated Deployment Tool).
. Project roles included project estimation, requirements gathering,
system analysis and design, and transition of a 8.5 Lotus
Notes/Domino infrastructure
. Composes detailed and comprehensive requirements documentation
according to the SDLC.
. Provide migration assessment, design implementation for Exchange
Outlook to Lotus Notes 8.5 utilizing ADT/CMT.
. Work directly with a large Steel Corporation and management with over
3000 users.
. Prep and Migrated over 3000 Exchange/Outlook users to Lotus Notes 8.5
client utilizing Binary Tree CMT (Common Migration Tool).
. Maintain and provide support for the Lotus Notes 6.5 and 8.5
environments after the move.
. Perform everyday (Domino Lotus Notes v.6.5 and 8.5) on a Windows 2003
Platform), Desktop and Server Administration (Monitor and maintain
Domino Servers Resources, Monitor Server Tasks, Monitor Log Analysis,
load software upgrades on the Notes Servers, add, delete and update
Lotus Notes user profiles or groups) for over 3000 users.
. Perform everyday Active Directory duties, by managing users and group
accounts.
. Created new user accounts and groups with Domain Admin Credentials.
. Provided secured protection for the default Administrator.
. Strengthen security on service administration accounts and groups.
. Establish best practices for use of administrative accounts and
groups.
. Provided Pre and Post technical support for the Migration users
(Exchange Outlook and Lotus Notes 8.5 client).
. Overall objective is to transition AK Steel's in-house Domino/Lotus
Notes environment to be managed by their in-house staff.
8/2008- 11/2009: Computer Science Corporation/Contractor/Lotus Notes Team
Leader/Migration Engineer
. Provide migration assessment, design & implementation for a Lotus
Notes GroupWise Migration.
. Perform clustered Domino architecture, design/migration and
troubleshooting.
. Work directly with a large Hotel Chain and management, was responsible
for a GroupWise Migration to Lotus Notes utilizing the ADT.
. Project roles included project estimation, requirements gathering,
system analysis and design, and transition of a new Lotus Notes
infrastructure
. Composes detailed and comprehensive requirements documentation
according to the SDLC
. Perform everyday (Domino Lotus Notes v.7.x and 8.02) on a Windows 2003
Platform), Desktop and Server Administration (Monitor and maintain
Domino Servers Resources, Monitor Server Tasks, Monitor Log Analysis,
load software upgrades and software patches on the Notes Servers add,
delete and update Lotus Notes user profiles or groups) for over 5000
users
. Ensure servers are routinely maintained and running at proficient
space and size
. Provide operations support to all users on the system.
. Interface daily between the Blackberry Enterprise and Lotus Notes
Servers.
. Installed and maintained Trend Micro ScanMail for the new Lotus Notes
8.02 environment.
. Develop and maintain strategic plans for upgrades from Lotus Notes 7.x
environment to the new 8.02 Lotus Notes Domino environments
. Maintain and provide support for the Lotus Notes 7.x and 8.02
environments after the move.
. Migrated over 30,000 GroupWise users to a Lotus Notes (8.02) platform.
. Provided Pre and Post technical support for the Migration.
. Overall transition and setup client's New Domino/Lotus Notes
environment to be managed by their in-house staff.
11/2006- 7/2008: Binary Tree/Contractor, Migration Engineer/Project Manager
Project 2: Large Financial Institution (Chase Bank)
. Managed a large Lotus Notes Domino Environment (Versions 7, 8)
migration to MS Exchange/Outlook utilizing CMT and Lotus Notes
Applications to MS Share Point utilizing Quest Migration tools.
. Project roles included project estimation, requirements gathering,
system analysis and design, and transition of a new Microsoft Exchange
network infrastructure.
. Performed everyday Active Directory Duties by managing group and users
accounts.
. Administered PC rights to users and groups for the migration.
. Created new user accounts and groups utilizing the Domain Admin
credentials.
. Provided secured protection for the default Administrator account.
. Administered security for Guest's accounts.
. Strengthen Security on service administration accounts and groups.
. Overall established good security practices for the use of
administrative accounts and groups.
. Composes detailed and comprehensive requirements documentation
according to the SDLC;
- Business Work Flow
- Business and System Rules
- User Interface Specifications
- Collaborated with major stake holders in requirements prioritization.
- Ensures that requirements deliverables meet the needs of the IT
Project, including architecture, development, and testing resources.
. Installed, maintained, and supported Mail systems (Lotus Notes 7 & 8
Exchange Server 2003/Exchange Server 2007)
. Maintained Trend Micro ScanMail for the two environments MS
Exchange/Outlook and Domino Lotus Notes
. Team lead for Six Migration Engineers (North America, Asia, and Europe,
regions).
. Prepared and provided migration documentation for the team Migration
Engineers.
. Performed a ninety minute (90) preparation process each day for the
migration mail files and applications.
. Migrated an average of 100 Lotus Notes users per day utilizing CMT
Universal Migrator tool to the MS Exchange/Outlook Platform.
. Interfaced daily between the platforms (MS Exchange/Outlook and Lotus
Notes 7, & 8, Lotus Notes QuickR and MS SharePoint) troubleshooting
basic migration issues.
. Created a Lotus Notes/MS Migration Knowledge Base for common migration
issues.
. Provided technical support during and after migration the mail
migrations.
. Overall Migrated over 50,000 Lotus Notes users to Microsoft Exchange
platform Utilizing the CMT (Common Migrator Tool.)
. Migrated over 130 Lotus Notes Applications to Microsoft SharePoint
environment.
. Deployed life-cycle (testing, implementation, and cutover to
production).
Project 1: Large Engine Manufacturing Company
. Worked directly with business users and management and was responsible
for a Lotus Notes migration R6 to R7 project utilizing ADT (Automated
Deployment Tool)
. Managed a Lotus Notes email migration project R6 to R7 for over 32,000
seats.
. Team consisted of a Lotus Notes Architect, Lotus Notes Administrator
and a Migration specialist
. Set up and configured a Lotus Notes/ADT Pilot test environment
. Moved test users successfully to the new test production environment
. Prepare status reports and maintained project documentation.
. Project milestones were tracked with MS Project
. Provided an implementation step by step project documentation for the
projects' methods and procedures.
. Transition and setup client's Lotus Notes/ADT environment to be
completed within their in-house staff.
3/2006 - 10/2006: TEK-Systems/Contractor for Lucent Technologies
Business Analyst/Lotus Notes Administrator; Lisle, IL
. Managed a Lotus Notes migration project R5 to R6 and a R6 migration to
Microsoft Outlook mail.
. Team consisted of 2 Network engineers, 2 Notes infrastructure
engineers and two Lotus Notes Developers.
. Over see the day-to-day project to insure that over 8,000 mail files
and 600 Domino applications are being moved successfully during the
projected time and allocated to the proper life cycles.
. Performed 10,000 migration moves from R6 Domino to Exchange Outlook
mail files to utilizing CMT/ADT and Quest software suite (migration
tools).
. Interfaced daily between the two platforms MS Exchange/Outlook and
Lotus Notes R5 & R6 to ensure quality assurance.
. Implemented a test migration environment for a future QuickPlace and
Domino Doc applications migration utilizing Quest Notes Migrator for
SharePoint.
. Executed project change control to keep the project within the
approved scope, cost, and timeline.
. Provided break-fix support for applications and mail files
after the move.
. Prepared status reports and maintain project documentation.
. Project milestones are tracked with MS Project
. Completed project on time and maintain the project budget.
. Perform everyday (Domino Lotus Notes v.6.55 on a Windows 2003
Platform), Desktop and Server Administration (Monitor and maintain
Domino Servers Resources, Monitor Server Tasks, Monitor Log Analysis,
load software upgrades and software patches on the Notes Servers add,
delete and update Lotus Notes user profiles or groups) for over 5000
users
. Design, develop, test, support, maintain, and documented Lotus
Notes/Domino applications, interfaces with the utilization of Louts
script.
. Ensured servers are routinely maintained and running at proficient
space and size
. Provided operations support to all users on the system
. Developed and maintained strategic plans for upgrades to the Lotus
Notes Domino environments to ensure quality standards
. Provided feedback to Business Owners project team members and
management on performance.
. Implemented and documented Lotus Notes standards compliance, methods
and procedures.
. Maintained and supported Notes applications after the move.
. Tested database applications for the final production phase (Domino
Production Server).
10/2001- 3/2006: Advocate Business Solutions/Email Administrator /Project
Manager Hoffman Estates, IL.
05/00 - 09/2001: Senior Lotus Notes Administrator/Project Manager
Consultant Synectics; Project Assignment: 3Com/MSL: Mt. Prospect, IL
09/98 - 04/00: Zurich Kemper Life: Senior Lotus Notes Administrator/Team
Leader Longrove, IL
06/97 - 08/98: Searle/Monsanto Lotus Notes Support Analyst Skokie, IL.
.
03/97 - 06/97: Van Kampen Capital, Oak Brook, IL Senior Level Support
Analyst/Project Leader
01/95 - 03/97: Kemper Insurance Company, Long Grove, IL Lotus Notes
Administrator/Team Leader
12/93 - 08/94: Boston Chicken, Naperville, IL Senior Support Re/Lotus Notes
Admin.
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