Customer Service Representative

** ********* **** . *********, *** Jersey, *****

Phone 908-***-**** . E-mail ********@*****.***

Julia Soynova

Objective

To obtain a full time receptionist position at

Saint Barnabas Health Care System.

Education

[ Sept 2004 - Jan 2009 ] Monmouth University

West Long Branch, NJ

Elementary Education and Anthropology

Work experience

[ October 2001 - Present ] Wegmans Food Inc.

Manalapan, NJ

Customer Service Representative

Responsibilities include:

Answering multi-line phone

Working independently with given tasks

Multi-tasking under stressful environment

Experience working in a team environment

Directing customer calls to correct department or

manager personnel

Handling customer complaints, inquiries, and

requests on the spot

Organizing, creating, and filing accurate record

forms for all new and existing customers

Participating, organizing and assisting in

community service events such as: Halloween

Parties, Manalapan Day, Bring Your Child to Work

Day, and United Way functions.

[ September 2009- Present ] Robert Morris

School, S. Bound Brook, NJ

Para Educator( paraprofessional)

Responsible for daily activities, working toward

students' goals as mentioned per IEP. Responsible

for lifting and transporting student to and from

specials, different rooms, and bus. Responsible for

attending all therapies including speech, physical

therapy, and occupational therapy and applying all

practices to student. Responsible for taking daily

notes and writing informal progress report for the

teacher.

Have ABA training and Project READ training.

Languages

Speak Russian, and would be able to assist Russian

speaking patients

Accreditations and licenses

New Jersey State License to teach in grades K-5

References

Helen Solano 732-***-****

Sue Kroll 201-***-****

Jennifer and Russell Gelber 732-***-****

Contact this candidate