______________________Gay Silder_________________________

P.O. Box 1605 Bolingbrook, IL 60440 630-***-****

abl0ka@r.postjobfree.com

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Professional Summary

An Information Technology Professional with over 10 years experience

looking for a new experience. Knowledge, experience, initiative, and "can-

do-attitude" are evident in the comfort and capabilities in both hands-on

and leadership roles which are displayed everyday. Proficient in the

following applications:

ORACLE (versions 8i, 9i, 10g) UNIX, AIX, Windows NT

ORACLE Manager Microsoft Office Suite (Word, Excel,

Microsoft SQL Server (versions7.5, Outlook, PowerPoint and Access)

2000, 2005)

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Key Skills

. Provide excellent Customer Service

. Demonstrated capacity to provide comprehensive support for staff,

scheduling, coordinating and managing all essential tasks.

. Proven track record of accurately completing research, reporting and

information management with demanding time frames.

. Adept at developing and maintaining administrative processes that

reduce redundancy, improve accuracy and efficiency and resolve issues

in initial stages.

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Professional Experience

YWCA

2010 - Present

Data Specialist

Glen Ellyn, IL

. Update and verify data entered into the NACCRRAware database

. Pull statistics for monthly reports on child care referrals for towns in

DuPage & Kane counties

. Identify and solve computer problems

. Train new employees on the use of the NACCRRAware database

Curves

2003 - 2009

Manager/Fitness Technician

Bolingbrook, IL

. Prepare daily cash deposits and generate correspondence for various

situations

. Schedule daily appointments, database entry, answer telephone calls,

various administrative tasks

. Identify and solve computer problems

. Train new clients

Innovative Employee Solutions/SAIC

2006 - 2007

Database Administrator

Woodridge, IL

. Provided database support for work order system

. Performance tuning and space monitoring

. Upgrades of Oracle 8i and 9i databases to Oracle 10g

. Emphasis on backup and recovery procedures, including disaster recovery

Marquart School District 15

2005

Computer Technician Glendale

Heights, IL

. Installed new images on Apple iMacs, eMacs and iBooks

. Provided troubleshooting support after the migrations were completed.

. Tasks included application testing and Quality Assurance testing of

PCs migrated by others.

. Data Entry into Power School of students' medical records.

Corac Industries, Inc.

2004

Technical Team Lead

Naperville, IL

. Provided instruction and guidance for the processes being used to migrate

laptops from MS Windows 2000 to MS XP Professional for the BP PassPort

implementation effort

. Provided troubleshooting support after the migrations were completed.

. Tasks include: data migrations, upgrades to MS Office 2003, Visio, MS

Project and more.

. Tasks also included application testing and Quality Assurance testing

of PCs migrated by others.

. Coordinated the effort for realigning mail servers and Ntids of the

clients.

. Created plans for the project and provided assistance to the clients

when problems were encountered.

Gay Silder Page 2

BP Amoco 1980-

2003

Database Administrator

Naperville, IL

. Provided proactive database administration support for the ORACLE and

SQL SERVER Database

development.

. Managed support of Rational ClearQest tool used for tracking project

defects.

. Created training material and documentation on the support of

ClearQuest.

. Conducted daily meetings with the team leads to discuss the progress

of problems & issues.

. Created reports using Crystal Reports.

. Provided SAP, BASIS, and DBA support including R/3 security and the

application of OSS notes.

. Performed tuning and space monitoring, database modeling

. Database administration of SQL Server Databases, which included the

installation 2000.

. Designed backup and recovery strategy, designed databases, migrated

data from development to testing to production databases.

. Setup a security strategy, and wrote stored procedures.

. Provided proactive database administration support for the conversion

of mainframe systems through their replacement on ORACLE.

. Coordinated Unix servers usage by database administrator's team

providing space planning,

back-up and recovery, troubleshooting, support for ORACLE version

upgrades, space

utilization, monitoring and assisting developers with SQL-related

issues, and applying

upgrade patches to vendor application systems.

. Technology utilized includes ORACLE 7.0.16 through 8.1.7.4, ERWin, Sun

Solaris, SQL*PLUS, Oracle Enterprise Manager, ACCESS 97, DB2 4.0 thru

5.0, SQL/DS, QMF, MVS, REXX and JCL.

. Supported clients in Chicago, Naperville, Alpharetta and Seneca.

. Performed data loads via inserts or using the import/export utilities.

. Supported Global Corporate applications, which include the implementation

of the HR Action database (DB2), A3 Security System (DB2) and its

replacement security system enRole(ORACLE) and the Management Information

Reporting System - MIRS (ORACLE).

. Supported several Logistics applications including the Crude Oil Supply

and Buyer's Guide, which was converted to ORACLE from SQL/DS.

. Led the SQL/DS Team Lead for coordinating all database activities

. Mentored new DBA's in the group in the use of SQL/DS, DB2 and ORACLE.

. Installed and upgraded tuned several vendor packages

. Developed and implemented a plan for the migration of ORACLE 7.3.4

databases to ORACLE 8.

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Education

Northeastern Illinois University

Chicago, IL

Bachelor of Arts, Biology

Joliet Junior College

Joliet, IL

Obtaining an Associates in Medical Billing and Coding

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Professional Training

BC505 Database Administration - Oracle 198646-Application Server

Oracle Administration

Oracle 8i: New Features for Database Oracle 602516 - Configure and Tune

Oracle for Windows NT

Administrators SQL*NET 2 - Configuration and

Oracle 8i Database Administrator Administration

Oracle 7 Performance and Tuning

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