Customer Service Medical
Resume:
Nancy Martin
**** ***** ****** ****, ****, ****4 **********@*****.*** (330) 688-
7081
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OBJECTIVE
To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, coupled with a
desire to utilize my skills obtained through education and past experience.
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EDUCATION
Axia College of University of Phoenix, Phoenix, Arizona.
Associates Degree in Health Information Administration / Emphasis on medical records.
Currently obtaining Bachelor of Science degree; Health Administration. Projected graduation date;
September 2012.
Coursework includes:
Medical Terminology, patient information management, medical claims processing via Medisoft
Software, Human Disease, and Pathology. Bachelor’s coursework includes management, finance and
accounting, legal and ethical parameters, health and disease factors, human and information resources.
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Summary
15 years customer service ~ Leadership abilities ~ Excellent written and oral communication skills
Microsoft Word ~ Medisoft instruction ~ Bonded in the states of Ohio and Florida
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Work History
Convenient Food Mart 2009-2010 Kent, Ohio 330-673
Customer service. Greet customers and attend to their needs.
Dial America 2005-2007 Ocala, Florida 352-865
Customer service, sales. Sold Bank of America credit cards and established customer base for Chase
Manhattan second mortgages.
Coltene Whaledent 2000-2003 Cuyahoga Falls, Ohio 330-***-****
Warehouse-Responsible for maintaining the diamond and titanium dental posts for drills.
Final Touch 1989-2000 Kent, Ohio Owner
Paint and wall paper commercial and residential accounts. Scheduling, accounting, managing 5
employees.
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