Robert J. Rogers Jr.
**********@*****.***
Chestnut Ridge, N.Y. 845-***-****
~ Cell
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BACKGROUND SUMMARY
Telecommunication Project Manager with extensive experience, strengths, and
credentials. Demonstrated ability to
develop and implement technical solutions to meet critical business needs.
Areas of Expertise:
Disaster Recovery Planning and Budget Management
Auditing Contractor-Vendor Relations and Proposal
Business Continuity Planning and Review
Recovery Vendor Evaluation
Information Protection Analysis Contractor - Vendor Management
Project Management (Conceptual to Staff Management
Implementation) Procedural Documentation Development
Infrastructure Design and Problem/Traffic Analysis and Resolution
Installation Procurement
Systems Design
Testing and Support
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PROFESSIONAL EXPERIENCE:
February 2009 - Present Robert Half Technology
Telephony Consultant Alliance Health Care Services, On-Demand
Project
. Successfully provided functional lead for on-demand internal and
external operability.
. Effectively restored remote access for Avaya IPT Telephone System.
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May 2003 - June 2008 Verizon Select Services, Project
Management
Project Manager Deutsche Bank North America, Projects
. Plan, develop, and manages disaster and business recovery projects
for Deutsche Bank.
. Analyzation of business impact in the development of data and
business recovery plan.
. Executes and implement disaster recovery plans and models for
corporate and field locations
of Deutsche Bank.
. Liaison with bank business units for Installation and Maintenance
of voice and data service
for client operation.
. Effectively manages and works collaboratively with a team of
contractors, engineers, and all levels of
management throughout all phases of large and complex project
planning, ensuring the on-time and
cost-effective rollout of high budget projects.
. Responsible for deployment of PBX, Voicemail, ACD/ IVR and all
Voice related equipment for
North America.
. Manages installation, operations and support of Verizon sales team.
. Coordinates the planning and implementation of voice and data
networks, as per client requirements.
. Coordinates and installed IPT evaluation platform.
. Coordinate and install Nortel CS1000 IPT Platform.
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July 1994 - April 2003 Deutsche Bank North America, New York, NY
Assistant Vice President Telecommunications Voice Services
. Managed and implemented disaster recovery plans and models for
Deutsche Bank.
. Performed risk assessment, and collaborated with Disaster Recovery
team in the development
of business recovery plan.
. Responsible for deployment of PBX, Voicemail and all Voice related
equipment for North America.
. Responsible for engineering, deployment and implementation of PBX
and Voicemail networks.
. Responsible for budgetary analysis related to all relevant
deployment projects.
. Evaluate emerging technologies related to convergence of Voice and
Data platforms (VOIP).
Robert J. Rogers Jr.
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(Cont'd)
. Managed Installation of several Octel/Avaya networked voice mail
systems
. Design and manage the installation of several Option 81C Nortel
Meridian PBX.
. Design and manage the installation of 3 Nortel Opt 11C PBX in
Deutsche Bank remote offices.
. Design and manage the installation of several Option 61C Nortel
Meridian PBX.Coordinated and installed VOIP evaluation platform.
. Develop RFP's and evaluate vendor responses for various PBX,
trading and Data technologies,
including common carrier, trade union labor, and infrastructure
materials.
. Administration and support of Deutsche Bank Voice Network
consisting of IPC MX Trading turrets,
Nortel Meridian Opt 81C, Nortel Meridian Option 61C, and Nortel
Meridian Option 11 PBX's.
. Provide Operations management for onsite technicians, managing all
maintenance and upgrade issues
for North American locations.
. Managed MAC activity for NY Midtown Campus. Averaging 2000 Mac's
per Month.
. Create and maintain extensive documentation program including
circuit, hardware, software and
critical spare parts inventory.
. Create Voice Services operations procedures.
. Provide traffic analysis for all North American Locations.
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March 1990 - July 1994 Bank of America
Associate Systems Engineer
. Assisted in the planning and implementation of voice and data
networks, as per customer requirements.
. Addressed all phases of projects, managed venders and labor to
secure and install necessary equipment.
. Provide technical and maintenance support for all voice and data
technologies.
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Feb. 1989 - Mar.1990 TECHSTAR COMMUNICATIONS, INC
Field Service Technician
. Maintained all V-Band trading equipment i.e., turrets, hoot and
holler orators, all backroom
equipment and M.A.P. systems.
. Interface with all major carriers to install various direct lines
to the trading desktop.
. Installation of 2 wire and 4 wire circuits, manual and auto ring
down circuits, hoot and holler cutoff racks.
. Performed all MAC work for various companies in NYC encompassing
the complete V-Band product line.
Dec.1986 - Feb.1989 V-Band
Quality Control Engineer Special Projects and Repair Department
. Troubleshoot and repair defective voice and data equipment to
component level.
. Installation of modifications and upgrades to equipment.
. Design and implement custom circuitry to V-Band equipment upon
customer request.
. Provided technical support to field service technicians.
. Knowledge of 1A2 equipment, high-density electronic telephone systems,
and microprocessor
controlled turret telephone systems to 300 lines.
. Working Knowledge of PBX lines, manual and automatic ring down
circuits, also hoot and holler circuits.
. Familiarization of two and four wire configuration, of PBX lines,
manual and automatic ring downcircuits,
Hoot and Holler equipment and Circuits, Globally.
. Create and maintain extensive documentation program including
circuit, hardware, software and critical
spare parts inventory
Robert J. Rogers Jr.
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(Cont'd)
Familiarizations: IPC MX Trading Turrets, Nortel Meridian Opt 81C,
Nortel Merdian Option 61C,
Nortel Meridian Option 11 PBX's,Octel/Avaya PBX and Voice
Mail Systems.
Skills: Excel, MS Word, Acess,Power Point, MS Project, Visio;
Excellent Communication
and Organizational skills; Extremely detail oriented.
Specialized Certifications:
Northern Telecom Feature Administration
Northern Telecom PBX Maintenance
Cisco Systems Router Software
AT&T G3R PBX Systems
Administrator
New York Telephone Fundamentals of Business
Communications
Avaya Octel Product Line
Administration/ Implementation
Education: Rockland Community College
A.A.S. in Electrical Technology, 1984
REFERENCES FURNISHED UPON REQUEST