Electrical Engineer Insurance

Inna Salman

Springfield, NJ

908-***-****

****.******@*******.***

SUMMARY:

. Motivated and results-oriented analyst with experience in

Insurance and Financial Services industries;

. Diverse background in requirement gathering, analysis,

documentation, software design and testing;

. Strong analytical, problem solving and communication skills;

. Ability to work independently. Detail oriented.

SOFTWARE: MS Office, Mercury TestDirector, VirtualTech, PowerPoint,

Visio; SQL, PL/SQL, SQR, ADA, PASCAL; UNIX, MS Windows, DOS;

Oracle, DB2, MS SQL Server; Familiar with SWIFT, Cognos,

Business Objects, and Ab Initio.

PROFESSIONAL EXPERIENCE:

10/09 - Present Larsen & Toubro Infotech LLC, Edison, NJ

Sr. Business Analyst, Assistant Vice President - Transparently

transitioned from Citigroup to Larsen & Toubro service provider

and continue to perform the same responsibilities as below.

08/05 - 10/09 Citigroup Inc, Warren, NJ

Sr. Business Analyst- AVP- supporting development efforts and

wellness of several web-based applications for the Global

Transaction Services division of Capital Markets & Banking. The

custody transactions management system interfaces with several

partner settlement systems in US and global markets.

Responsibilities include:

. Gather and analyze requirements; facilitate meetings with

product manager and subject matter experts; evaluated impact

of new features; prepare functional and technical design (BRD

and FRD) documents;

. Create use cases; assisting UAT team; tracking software

defects and client change requests;

. Track progress of integration with partner systems,

monitoring branch migration; and client conversion projects;

. Understand communication protocol between transaction

management systems, and US and Global settlement systems;

reviewing transaction details and SWIFT messages to support

external clients;

. Investigated production issues, responded to queries from

business users and client trainers; responsible for data

reconciliation; manage MIS reports;

. Manage global support team in US and off-shore to insure

quick turnaround for client enquiries for better client

experience; support Help Desk with client enquiries; writing

problem determination guide for reoccurring issues. Manage

weekend activities;

. Coordinated Continuity of Business (COB) tests for multiple

applications; work with appropriate teams to ensure a

successful disaster recovery test and audit compliance.

06/04 - 07/05 Mitsui Sumitomo Insurance Group, Warren, NJ

Business Systems Analyst supporting policy rating, premium

interface and policy generating system for Property & Casualty

and Auto insurance business systems.

. Responsibilities included User Acceptance Testing of the

vendor software releases; validating policy form generation

functionality, and consistency with state rate updates.

. Decipher bureau (NCCI and ISO) circulars and correlating them

with changes to the insurance policy rating system;

. Generated test case scenarios; performing integration and

regression testing ;

. Working with vendor, technology and business community to

solve problems, and to communicate solutions to users;

. Maintaining database of problem logs, conducting meetings

with vendor to resolve issues; managing release notes;

10/03 - 6/04 Excel Systems, Springfield, NJ

Business Analyst (Part-time consultant)

. Involved in promoting Drop-Ship program for on-line retail

stores.

. Responsibilities include writing business requirements,

supporting documentation, marketing material and catalogs,

reviewing outbound and inbound data.

. Managing data feeds from partner stores and order processing.

7/95 - 9/03 GAB Robins, Parsippany, NJ

Business Analyst/Consultant supporting Insurance Claims

Management and Client Reporting departments for insurance Third

Party Administrator (TPA)

. Responsibilities included working with business users to

gather and documenting system requirements; review and

understand business rules of insurance claim intake and claim

payments systems;

. Translating business requirements into functional

specifications, developing use case scenarios, developing

data warehouse models for claim intake and reporting systems

for insurance agencies and field claims officers;

. Validating design and overseeing development to ensure that

business requirements are met, database reporting and query,

problem solving, creating working documents, preparing test

scripts, assisting QA.

. Performing claims and payment data analysis; including data

extractions from multiple data sources, validation and

transformation of data for claims on all line of business

(LOBs) including P&C;

. Assisting in design and decision making process for software

support and defect tracking systems;

. Developing management reports on clients, LOB, policy, claims

and payments using Cognos software package.

As a Programmer Analyst, implemented several customer specific

claim and payments-reporting systems for WC and P&C lines of

business for major insurance clients like AIG, Lowes, Zurich,

Allianz, etc.

. Responsibilities included project management, problem

solving, customer specifications analysis, customer data

analysis and mapping;

. Developed reconciliation modules to monitor insurance

policies, claims and payments;

. Developing customer specific outputs and data feeds using ETL

process, SQR, SQL, PL/SQL, and stored procedures;

. Participated in system conversion from Mainframe to

Oracle/UNIX platform. Conversion effort included data

analysis and validation, developing relational data model,

populating the tables using SQL*Loader.

. Other responsibilities included maintaining Data Warehouse

applications, writing and debugging stored procedures,

customer and user support, creating working documents,

assisting in UAT testing.

11/93 - 6/95 Modern Technologies Corp, Shrewsbury, NJ

Oracle Application Developer for the Night Vision and

Electronic Sensors Directorate.

. Solely responsible for developing and maintaining HR

applications using SQL*Forms, SQL*ReportWriter and SQL*Menu;

maintaining Oracle DBA for the local office;

. Other responsibilities included redesign of HR applications

using Oracle Forms 4.0 and Oracle 7;

. Managing Help Desk support, software and hardware upgrades,

problem solving;

7/90 - 6/93 Intermetrics, Farmingdale, NJ

Task Leader on validation efforts of the defense satellite

communication subsystem.

. Managing team of engineers assigned to review, analyze and

validate system requirements and software documents;

. Managing deliverables and accounting on the delivery order,

developing traceability and accounting tools using Ada,

Oracle Pro*Ada, SQL*Forms and SQL*Reports.

Ada Language Analyst on Joint Tactical Information Distribution

System (JTIDS) and Automated Communication Engineering Software

(ACES).

. Requirement analysis, tracing software requirements from

detailed specification to PDL or source code;

. Performing Ada source code evaluation using ADAMAT and PC-

Metrics CASE tools.

. Training and supporting personnel in using Ada, Oracle, SQL

and VAX/VMS.

5/86 - 6/90 Allied Signal Aerospace Co., CAE Center, Teterboro, NJ

Senior Software Engineer

. Designed, developed and supported the computer aided software

tools, including a schematic capture system for ADA

developers and set of code analysis tools;

. Software developed using DECForms utility, Pro*Ada, SQL*PLUS

and ORACLE relational database;

. Implemented a parser to validate the embedded functions in

the programming instructions;

. Developing training material and conducting user training;

participated in user group meetings;

EDUCATION: New Jersey Institute of Technology, Newark, NJ

Bachelor of Science in Computer and Information Science

Minor: Electrical Engineer

Other training included courses toward the Master Degree and

formal Oracle classes.

REFERENCES: Will be furnished upon request

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