Sales Associate

Britney R. Epps

************@*****.***

**** *********** *****

Virginia Beach, VA 23464

H: 757-***-**** C: 757-***-****

Education

Bachelor of Arts Degree in English August 2005 – May 2009

Virginia State University Petersburg, VA

Experience

La Petite Academy 05/06 -Present

Assistant Teacher Virginia Beach, VA

• Supervised students in the classroom environment and schoolyard

• Prepared materials for instruction by photocopying and setting up equipment

• Interacted with parents by greeting them and answering questions

• Assisted in the development of gross motor skills under the guidance of the head teacher

• Presented displays of students' work and decorated the classroom for an active and fun

learning environment

• Undertook other duties from the head teacher as needed

Macy’s 12/08 – 01/09 (seasonal)

Sales Associate Virginia Beach, VA

• Responsible for handling the cash register, answering phones, and successfully meeting

goals

• Maintained customer satisfaction by assisting customers with general promotions and

products

• Supported team members by assisting them with their duties handling customer purchases,

balancing, and organizing cash register

• Managed customer complaints with sensitivity

• Kept merchandise appealing by folding, hanging, and placing clothes in their rightful place

J.C. Penny’s 09/03 – 05/06

Sales Associate Virginia Beach, VA

• Trained several new employees

• Greeted customers and assisted them with purchases

• Resolved customer needs by using professionalism and sensitivity

• Operated cash register - received and dispensed correct change, and balanced out

cash

• Steadily achieved and exceeded weekly and monthly sales goals

• Maintained general housekeeping duties

Additional Skills

• 10-key calculator, Microsoft: Outlook, PowerPoint, Word, & Publisher

• Customer Focused, Organized, Sound Decision-Making skills, Self-Starter, Creative, Flexible, and Resourceful

Britney R. Epps

************@*****.***

1980 Gravenhurst Drive

Virginia Beach, VA 23464

H: 757-***-**** C: 757-***-****

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