Customer Service Insurance

Ram n V zquez

*** * **** ****** ***** * . East Orange NJ . 973-***-****

A talented Commercial Lines Underwriter professional with extensive

insurance and customer service experience

Summary of Qualifications

. More than 8 years of insurance experience. . Proven ability

to lead effective underwriters' team.

. Familiar with all aspects of insurance area. . History of

increasing book of business and profitability.

. Adept at analyzing different prospects. . Hard working, able to

multi-task effectively.

. Outstanding training, leadership, and communication skills.

Professional Experience

AGA & Associates Insurance Fair Lawn NJ 2007-

Present

Account Executive Commercial Lines Underwriter

. Underwrite GL, Property, Business Auto, Garage, Truckers, Inland

Marine, Business owners programs and Surety Bonds in the Middle Market

and Commercial accounts segment.

. Understand rating cost deductibles and loss forecasting including

experience rating, scheduling rating, manual rating, and loss rating.

. In depth knowledge of coverage's, risks hazards and loss analysis.

. Underwrite and negotiate renewals and endorsements with a total premium

of $7 to $9 million commercial lines book of business.

. Lines of business include commercial package, automobile, umbrella,

property, business owner, garage, truckers, bonds (all classes), and

personal lines.

Popular Brokerage New York, NY

2005-2007

Senior Underwriter

. Risk selection and pricing of commercial property and casualty

insurance including auto, general liability, inland marine and property

coverage's.

. Manage a territory of new and renewal business producing a profitable

loss ratio.

. Maintain and develop agency relationship. Includes high quality

documentation of underwriting decisions.

. Knowledge of underwriting processes and exposure analysis; GL,

Commercial Property, Commercial Package, Commercial Umbrella, BOP and

Auto rating coverage.

Jorge E. Rivera Insurance Guaynabo, PR 1999

- 2005

Senior Underwriter

. Handle new business, renewals, and endorsement. Includes production,

underwriting, and pricing.

. Knowledge of underwriting processes and exposure analysis; GL, BOP,

Commercial Package, Commercial Property, Commercial Umbrella and Auto

rating coverage.

. Extensive knowledge and use of PC-based software applications,

particularly MS Word and Excel; good oral and written communication;

strong organizational skills

. Develop and implement new sales and marketing strategies to increase

business and market share.

. Review applications on new and renewal business, coordinate, and

discuss with safety for review of risk and actuarial department for

experience/rates.

Education

University of Phoenix, Guaynabo, PR

BA Business Administration with dual major in Marketing

Contact this candidate