Project Manager Sales
Resume:
Robert A. Ramsey Jr.
Yuba City, Ca. 95991
***********@*****.***
Dear Sir, or Madam
I spent 30 years working at Raley's. Raley's is a Grocery Retailer located
in Northern California. During my career Raley's grew from 29 to 129
Stores doing 3.4b in Sales. Currently, Raley's is suffering with much of
the Retail Industry, has downsized, and I am looking for a new Career
opportunity.
I've performed many functions with Raley's over the years. Changing as
Raley's changed. Their needs changed as the competitive environment
dictated we change. The common theme in my resume is that I have a
demonstrated record of being flexible, adaptive and can be counted on for
even the most complex or work intensive efforts.
Over the years many important events have happened to Raley's, corporately.
My Resume is a bit of a "road map" to many of the more important events at
Raley's during my career.
In the late 70's I managed 2 family owned stores of 6,000 and 13,000 sq
feet. I joined Raley's in June 1981 and spent 5 years in Operations
becoming the Manager of the Raley's in Yreka when it opened in 1983.
For 8 years between 1986 and 1994 I worked in Raley's HR/Training
Departments. I joined a newly created Training Department and served as
the Director of Training until 1989. In 1989 Raley's created a full HR
Department in place of a more traditional "Personnel Department." When it
was created I joined that team and served as an HR Generalist for 15
Raley's Stores for 5 years until 1994. During that time I had multi-unit
responsibility for all of the Stores HR practices.
In 1994 I joined the Buying Department for the first time for 6 years.
Primarily I functioned as Raley's sole Business Analyst for the Buying
Department. During that time Raley's purchased Bel Air then Nob Hill and
then 9 Albertsons Stores in New Mexico. Part of my function during that
time was to perform as the Project Manager for each acquisition.
Integrating the Buying, Pricing, Assortment practices and systems into
Raley's. Essentially folding their pre-existing Merchandising practices
and IT applications into Raley's processes and systems.
In 2000 I left the Buying Department and for 5 years I worked in Raley's IT
Department as the Data Warehouse Manager. The Data Warehouse at Raley's
initially came on line, in 2000. For the most part I spent that 5 years
sourcing data and providing reporting to the Buying Department. By virtue
of this time I am a Certified MicroStrategy Systems Administrator, am SQL
proficient and learned to turn "data" into real "actionable information."
I rejoined the Buying Department as a Senior Buyer in 2004 for the last 6
years. Serving as a Buyer for 2 years and then promoted to Sr. Director
within the Buying Department. My role then was to provide support
services, Analysis and Sr. Management for all of Raley's Buyers. I also
managed the following teams as part of my org structure. Pricing (17),
Item Maintenance (6), Business Analysts (5), Replenishment (10) &
Schematics (20).
During the course of my career I have managed a staff as large as 80+ most
recently. I have had full P&L Budget accountability and managed budgets
ranging in the many millions. During my last 4 years as the Sr. Director
in Raley's Buying Department I was also accountable for Raley's Corporate
margin on 3.4b in Sales.
Attached is my Resume. I hope you will consider me for this opening and I
look forward to discussing it with you.
References included.
Sincerely,
Bob Ramsey
Resume
Robert A. Ramsey Jr.
1154 Plumas Blvd
Yuba City, Ca.
95991
References, last page.
I am currently able to relocate, anywhere.
Thank you for your time and consideration.
.
916-***-**** Hm
916-***-**** Cell
***********@*****.***
Jan 2006 to June 2010. Sr. Director Sales & Merchandising
I managed 85 employees. Primarily I managed Raley's
Shelf Management and re-set Teams
Pricing Management and Maintenance Team
Price image and position in the marketplace
Ad/Promo set-up Management and Maintenance
Replenishment for everything but Meat and Produce to our Distribution
Centers
Maintenance and oversight of Raley's Category Management program
Management of Raley's Price Optimization efforts, KSS software
All Reporting and data needs for the Sales & Merchandising Dept.
(MicroStrategy)
I have worked in this application, steadily, since 1995
POS Help Desk. Price Integrity and Store level Scan Coordinator
support
I had responsibility for Raley's Item and Price Integrity. I was
responsible for the Item's accuracy and maintenance from New to
Discontinued and thru the elimination of any excess or left-over inventory.
I was also responsible for Raley's competitive position in the Marketplace.
I reported on all activity Monthly to Raley's Executive Team. I
personally processed 2+ million rows of competitive data yearly. I
tracked, monitored, measured and reported on any change within a Raley's or
any change in pricing at our competitors. I managed the collection and
maintenance of all Comp Check data.
I was responsible for any change in Raley's Price and/or Pricing position
and I was also accountable for any impact to Corporate profitability that
might result.
I was responsible for all requests for activity requiring IT resources.
Any request from the Sales & Merchandising Department staff first came to
me for evaluation. From there I worked with our IT Department to
understand the cost, benefit and complexity of the idea or effort. I
served as the Project Manager for most of those activities. I managed the
translation of ideas and efforts between the Business community and the IT
community.
I evaluated software for Raley's. Any purchase of software impacting the
Buying/Merchandising side of Raley's was coordinated by me. I was
responsible for the purchase process from the idea, RFI, RFP,
Presentations, evaluation process, recommendation, approval, negotiation
and contract signature. In my time with Raley's I conducted this activity
for many software purchases.
I oversaw our KSS Price Optimization efforts. I had responsibility for the
scheduling and maintenance of Optimized Retails. More importantly I was
accountable for any impact to Sales, Units and/or Margin that resulted from
the effort.
I was responsible for the Merchandising System. I was responsible for its
maintenance, performance, accuracy and health. I had responsibility
managing the Vendor, working with our IT folks on any issues. Any changes
proposed, designed or implemented to any part of the Merchandising system
required my approval.
I managed and negotiated multiple service contracts exceeding 8 million
annually for the Sales & Merchandising Department. Ranging from software
purchases to Nielsen, IRI, data exchange services, consulting services. I
managed the Vendor for the services contracted for and the relationship
between Raley's and the Vendor. I oversaw the delivery and usage of the
services provided.
2004/2006 Sr. Buyer for Soft Drinks, Seasonal Candy and Snacks
During this time I had the responsibility of a Merchant (Buyer) in a
Grocery Retailer.
I managed the assortment, new Items, resets, fixture needs. Sales,
approximately 120 mil.
Maintained, budgeted, forecasted and worked with our Vendors on Co-0p
funding.
I was responsible for the Pricing and Margin Management for my
Categories.
Responsible for Vendor Management and Raley's relationships with
multiple Vendors.
Budgetary responsibility for Sales, Units and Margin (all aspects) for
my Categories.
In the Seasonal Candy categories I was responsible to place the orders for
all Raley's Stores. forecasting their needs and then managing the
price/promo/margin to come out clean at the end of the Holiday.
During this time and until 2006 I also continued as the System
Administrator for the Data Warehouse reporting side (MicroStrategy.) I
continued this part time until my replacement was able to assume the full
roll of Administrator. Also, thru this time and until 2010 I was primarily
responsible for reporting developed for the Sales & Merchandising Dept. at
Raley's. I continued as a Data Model and Architect advisor to the DW team
until I left Raley's. When I left Raley's in 2010 I still had full
Administrator rights and a MicroStrategy Architect license registered in my
name.
1998/2004 Project Manager, REDS Data Warehouse (Raley's Enterprise
Decision Support)
I was the Data Warehouse manager for 5 years. Our IT staff consisted of 1
person when I took over the Data Warehouse and when I left the project it
was staffed with 5 IT people and 2 Report Developers. I was responsible
for
Data integrity from the "Store" side (daily sales pullback of history)
Data integrity from the Merchandising System (Tomax)
Acquisition, validation and usage of additional data and history
Accuracy of calculations and meta-data used for analysis
Set-up of all reports used for analysis by the business community
Translation of data to usable information
Training for users
Managing user reporting and system usage, report performance tuning
System documentation
MicroStrategy Administrator, Metadata, security, rights, development
Change Control
I can read Unix, and basic COBOL. I cannot write either, but I can read
and make sense of it. I am data and table literate, understand data
management, maintenance, modeling, organization and storage. I understand
the basic concepts and benefits of data modeling. I am proficient writing
and reading SQL.
1998 Project Manager, New Mexico Acquisition
Worked for 9 months on Raley's acquisition of 9 Albertsons/Lucky
stores in New Mexico
Set up their accounting system
Created their initial load for an item file, 165,000 items
Established competitive retails and line pricing for all items
Supervised the installation and set-up of POS
Set up needed accounts for EFT/EBT/Licenses etc.
Set up their internal processes for new items, advertising, pricing,
assortment management
1997 Project Manger, Nob Hill Acquisition
I Worked for 2 years on Raley's acquisition of the Nob Hill chain of 26
stores. My responsibilities were essentially the same as I performed for
the Bel Air acquisition and would perform again for the New Mexico
acquisition.
Transition IT control to Raley's
Transition Nob Hill Accounting to Raley's
Evaluation and placement of some Nob Hill corporate employees
Transition Pricing/Buying control to Raley's
Evaluation and auditing at store level for transition problems
1996 Project Manager, Category Management
I developed, wrote and implemented a Category Management effort at Raley's.
I brought the project from the idea stage to the implementation stage. I
organized and worked through the technology issues, the people issues and
the departmental issues at Raley's to bring the project to completion.
This was Raley's first attempt to install a Data Warehouse reporting system
to support the information needs of a Category Management program. I
served as the Project Manager for the initial Data Warehouse effort,
orchestrated the purchase of WinCMS, then MicroStrategy. Also completed a
project moving Raley's to Apollo for Shelf Management software.
Worked on the development of Budgets
Developed a Shrink Management program for tracking and measuring
Produce shrink
Developed a method for evaluating the effectiveness of Produce ads
Authored a business model which improved both sales and margin for our
Produce Department which is still in use today
1994/2000 Business Analyst
As the only Business Analyst at Raleys' over the next 6 years I managed
many Special Projects as well as managed day to day activity. My job
functions changed, as new Projects arose. Technically I served as the
Business Analyst at Raley's while also working as Raley's Project Manager
between 1994 and 2000.
I worked for 2 years on Raley's Bel Air acquisition of 14 Stores
Transition Bel Air to Raley's Item, Advertising and Pricing systems
Worked with our IT Department to completely revamp the way we handle
ads for the stores
Organized and instituted a training program for our Chain Store
(WWCS), Point of Sale, Advanced Ad and QMF programs
I evaluated and organized the purchase of WinCMS software for category
management
I evaluated and organized the purchase of Apollo Space Management
software
I evaluated and organized the purchase of Informix as the DB and
MicroStrategy (purchased in 1995) for reporting for Raley's
Category Management / Data Warehouse program.
Initial Project Management for all Raley's IT projects sponsored by
the business community
I worked with our IT department evaluating and prioritizing service
requests involving IT time and direction. I sat on the Marketing
Committee, Directors Committee, IT Steering Committee, DSD evaluation
Committee, Customer Loyalty/Database marketing Committee, Internet
Committee.
My main function was to serve as the connection between the Business
community and our IT department.
1989/1994 Human Resource Generalist
I wrote and taught a Sexual Harassment topic to 350+ employees of Bel
Air, a division of Raley's.
I helped develop a Bonus/Incentive program for the Nevada employees.
I developed and helped deliver Customer Service classes and workshops
to all Nevada employees.
I handled discrimination, harassment, EEO and ADA types of
investigations and complaints.
Workers Compensation costs came down in Nevada, the first downward
trend in years.
Organized and ran a successful non-union campaign in the face of an
organizing effort sponsored by UFCW 711 from Las Vegas and UFCW
588 from Sacramento.
I pioneered cross-departmental transfers within the stores, previously
never done
I handled employee grievances, complaints, and charges
I had responsibility for all terminations
I managed numerous employee arbitrations
I sat through and was instrumental in negotiating 3 Pharmacist
contracts
I had District, multi-unit responsibility for the Nevada Division of
15 Stores. The 13 Nevada Stores were non Union with the 2 California
Stores at Lake Tahoe with UFCW representation. I had District
responsibilities for Hiring, sourcing, recruiting all locations.
Workers Comp, Safety, and injury frequency were my responsibility.
Employee disciplinary activity from Verbal thru Termination and
grievance was my responsibility. As an HR Manager I worked closely
with the Operations District Manager managing personnel and business
practices of the 15 Nv. Stores.
1986/1989 Director of Training
Developed a course outline consisting of approximately 30 topics
ranging from basic math and accounting, to public speaking
skills
I grew the Training Department from 1 person, myself, to include 4
additional instructors
Developed, wrote, and instituted a college type offering of both
voluntary, and "prerequisite for promotion" class topics.
Developed and instituted a standard accounting system for the Stores.
Wrote and taught the first class approved by Raley's on Interviewing
and Hiring.
Filled in on 5 different occasions, taking over stores where the
Managers had been terminated until a replacement could be named.
Typically up to 4 months.
1981/1986 Operations, Manager of the Yreka Raley's
I worked in Operations for 5 years prior to working Corporately.
I stared with Raley's as a Clerk.
During my time in operations I had responsibility for
Full Budgetary responsibility
Labor, Inventory, Sales, Margin
Employee relations, hiring
Scheduling
I managed the Raley's in Yreka until I was recruited to join Raley's newly
created Training Department.
1976/1981 Self Employed
Between 1976 and 1981 we had a family owned Retail business. We opened a
6,000 sq foot store in Penn Valley California followed a 13,000 sq foot
location in Cameron Park, California. They were along the lines of a Rite
Aide as they are today, complete with Pharmacies. During that time my
responsibilities were typical of a sole proprietorship. I hired, fired,
checked, stocked and cleaned. I also performed as the Accounting
Department, Payroll Dept and Advertising Department. Overall my experience
here was broad and very intensive.
The most important thing I took away from my time self employed in the
Retail industry is an appreciation for the difference between "doing
business" with your personal money rather than a Corporations money.
Personal statistics
Born April 7, 1953
Hobbies, woodworking, building furniture, building houses
Educational Background
Graduated Savanna H.S., California, 1971
A.A. from Cal State University, Fullerton Ca, 1973.
B.A. University of Ca, Fullerton, 1975. Business Administration.
Seminars Attended
Development Dimensions International, Interaction Management
DDI, Train the Trainer, Interaction Management
Northwestern University, Category Management
ADA, and American Business, Business Law
Employment law in Nevada
Workers Compensation for Nevada
EEO Guidelines
SQL, UNIX Fundamentals (with NCR)
Data Modeling & Warehouse design (with MicroStrategy)
Teradata Fundamentals (with NCR)
Proficient with
MicroStrategy's DSS Agent, DSS Architect, DSS Web, DSS Manager, Pricing
Applications, RMS Targeted Marketing Applications, Microsoft Word, Project,
Excel, PowerPoint, Access, SQL.
References
Tristin Montgomery, former VP Sales & Merchandising, Raley's
*****************@*****.*** 916-***-****
Rick Kaiser, former SVP Operations, Raley's
************@*****.*** 916-***-****
Tom Richardson, Owner, CEO Retail Vision Systems
***********@*******.*** 760-***-****
Ken Ouimet, Founder, CEO MyWorld.com
*******@*****.*** 480-***-****
Dave D'Arezzo, former COO, Raley's
***********@**********.***
Yael Cosset, EVP Consumer Markets, Dunnhumby
*******@*****.***
Laurie Weis, Sr. Manager, Raley's
*****@******.***, 916-***-****
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