Manager Quality Assurance

Joseph Patrick Wagner

*** ***** ****** ******

Troy, OH 45373

************@*******.***

937-***-****

Experience:

American Trim May

**** - ******* ****

Quality Assurance: Failure mode analysis; provided real

time defect analysis and corrective action. Responsible for

both internal and external 8D CAR's. Responsible for non-

conforming raw material and finished product

MTPDA (OH), Panasonic July 1999 -

October 2004

Engineering Technical Specialist supervised 8 - 12 Process

Control Technicians: Provided real time defect analysis and

corrective action. I.T. Technician. Interim Q.A Supervisor

and Interim Shipping and Receiving Supervisor

Oxford Systems, Inc.

September 1997 - March 1999

Technician:

Responsible for trouble-shooting and

implementing

Solutions for all network, hardware and

software issues for a variety

Of clients

Yoder Industries, Inc.

March 1993 - November 1995

Manager of Information Systems (Novell network) ? Manager

of Accounts Payable ? Assistant Human Resource

Administrator

Advantage Service Inc.

August 1990 - February 1993

Lead Supervisor ? Assistant Human

Resource Administrator

Warehouse Paint Center,

Inc. October 1987 - July 1990

Assistant Manager:

Handled customer relations/complaints ?

made the daily deposits ?

Directed Sales associates ? Ordered and

restocked weekly inventory ?

Participated in quarterly inventories

Education:

Edison College

January 1994 - December 1996

Microcomputer Application Technology

(major)

Graduated with a cumulative G.P.A 3.81

Business Management

(minor)

New Horizons

March - 2001

Certified Internet Webmaster

A+ Certified Technician

Bluffton University

January 2007 - Present

Currently pursuing a Bachelors degree

in Organizational Management

Miscellaneous:

Member, Phi Theta Kappa Honor Society

References:

All references will be furnished upon

request

Contact this candidate