Project Manager

Matthew C. Homan

*** ******** *****, **********, ** 01545

(home) 508-***-**** (cell) 508-***-**** (email) ******@*************.***

(web) inkBIGdesigns.com

Creative business leader with demonstrated success in creative and business

aspects of product development and marketing strategy, market opportunity

analysis, project management, and visual and written communications.

Strong creative and strategic business leader accomplished at capitalizing

on quantifiable business opportunities.

. Delivered full website marketing and development initiatives for small

independent business owners aimed at improving customer response, up

selling customer engagements, and delivering improved search

visibility.

. Provided leadership to a cross functional team for delivery of

functional requirements as part of $25M Agile program initiative to

redeploy the Human Resource Outsourcing Self Service SaaS Portal

offering.

. Contributed to a 25% increase in customer penetration through the

design, development, and marketing of customer learning portal services

and marketing initiatives.

Experienced analyst skilled at creative problem solving to deliver

efficient business processes and quality output.

. Managed an early stage project assessment process capable of providing

pipeline, budget, and staffing transparency to Senior Business leaders

for over 20 product development initiatives totaling ~$25M.

. Compiled user centric analysis and success metrics to drive innovation

and strategic service improvements to an enterprise outsourcing SaaS

application offering supporting half a million+ users.

. Led multiple user experience initiatives resulting in $1M+ in savings,

a 10% increase in customer satisfaction scores, and enhanced

marketability of products and services to new and existing customers by

an estimated $5M+.

. Regularly received top performance ratings; placed among the top 5% of

peers.

Education

Master of Business Administration, Market Strategy, F.W. Olin Graduate

School of Business, Babson College, 2005

Bachelor of Arts, Communication Design, Framingham State College, 1997

Certified Webmaster, Computer Career Institute at Clark University, 2000

Experience

inkBIGdesigns, 06/2009 to present Shrewsbury, MA

Proprietor and Creative Director

. Deliver full user experience and marketing design, improved information

architecture and graphic interface, gallery, content management, email

marketing, and site optimization over haul.

. Develop SEO and digital marketing analysis to support clients across

industry and social media platforms.

. Manage design lifecycle, including prototyping, design, and quality

testing for several small business sites.

Fidelity Investment Employee Services Company, 05/2005 to 06/2009

Marlborough, MA

Product Manager - Online Offering, 04/2008 to 06/2009

. Managed requirements for self service, security, and usability product

utilizing data and market research for SaaS based products.

. Developed and presented strategic business cases and road maps to

Senior Management for program approval.

. Provided project management and business analysis for approved

projects.

Channel Product Manager - Talent Management, 10/2006 to 04/2008

. Developed and managed a portfolio of strategic service and user

experience improvement projects; documented use cases and functional

requirements to support business case throughout the full project life

cycle.

. Researched and evangelized the use of data metrics, market research,

and process analysis to define standards across product management

teams.

Business Analyst - Preliminary Assessments, 10/2005 to 10/2006

. Gathered and presented preliminary business requirements, cost

estimates, timelines, and solution options to Senior Management for

project prioritization, budgeting, and resource allocation.

. Communicated business needs and coordinated input with cross functional

teams to drive project plans.

Online Channel Manager - Post MBA Internship, 05/2005 to 10/200

. Owned cross channel data metrics, business analysis, and requirements

gathering process for self service and user experience improvements

that resulted in significant service improvements.

Financial Campus, 01/2001 to 08/2003 Southborough, MA,

Online Marketing and Web Content Developer

. Expanded user engagement with introduction of integrated learning

portal for small to large market Insurance and Securities firms.

. Incorporated database and email marketing services into our learning

portal service strategy.

. Streamlined the deployment of learning portals by establishing a

standard project development process.

Linkage, Inc, 04/1999 to 10/2000 Burlington, MA

Executive Administrator

. Managed the work load and staff of the Vice President of Consulting by

coordinating proposals, client engagements, resourcing and scheduling

data, and research and marketing initiatives.

Computer Applications and Project Management Skills

. PROJECT MANAGEMENT METHODOLOGIES (AGILE SCRUM, FSDM, SIX SIGMA)

. Project and Process flow tools (Microsoft Project and VISIO)

. Adobe Creative Design Suite (Photoshop, Illustrator, InDesign, Image

Ready)

. Adobe Web Design Suite (Dreamweaver, Flash)

. HTML, DHTML, CSS, XML

. Microsoft Office Suite (Excel, Word, PowerPoint, Access)

. Content and Enterprise 2.0 applications

. SPSS data research application

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