Project Manager Software

LISA B. GIBBS

** ********* ******

East Northport, NY 11731-1150

*******@*******.***

631-***-****- Home 917-***-****- Cell

COMPUTER SKILLS

Windows (98,2000,NT,XP), MS Outlook, MS Exchange, Lotus Notes, Reflections,

Araxis

Ariba Buyer 8.1, Ariba, MS Access, Teamtrack, MS Excel, Tivoli, MS Word, MS

PowerPoint, Visio

Proprietary Talent Browser System, Internet research (including Dice.com)

1 EMPLOYMENT HISTORY

INTEGRETECH CONSULTING, Long Island, NY

Provides "high-tech" Information Technology professional services to the

demanding Financial Services industry

Technical Recruiter March 2006 - Present

Recruit Information Technology positions such as: Project Managers,

Business Analysts, Developers, Technical leads, QA Analysts, etc. for

Financial companies such as JP Morgan Chase, Bear Stearns, Credit Suisse,

Bloomberg, HSBC, etc

Review potential candidates in Integretech's Talent Browser system and

Dice.com to match candidates to open orders

Select candidates that match the clients job specifications

Thoroughly interview potential candidates making sure they are the best fit

for our clients position

Document the candidates profile in Integretech's Talent Browser system

Administer online technical tests for skill-set levels on programming

languages such as Java and C++

Conduct recruitment training for newer team members

Attend weekly vendor/client call meetings on jobs statuses

AMERICAN INTERNATIONAL GROUP (AIG), New York, NY

Supplier Catalog e-Procurement Specialist/Business Analyst September

2002 - November 2005

Implement, setup, test, and maintain the Ariba Procurement system

Manage end-to-end catalog and supplier implementations for all domestic

users

Analyze and determine appropriate e-enablement solution for the business

owner

Design and implement workflow and business rules based on key stakeholder

specifications

Develop and oversee project plans and process documents used in all

supplier and catalog implementations

Coordinate and implement all catalog revisions, updates and approvals

Analyze all catalog issues and failed orders and track progress

Initiate cross functional team meetings to establish process improvements

Establish, document and implement best practices when updating catalogs and

supplier content.

Develop and determine how all catalog implementations will look/feel to the

users; decide where new content should be placed

Oversee and lead electronic invoicing implementations

Educate and train all suppliers on AIG's process of catalog creation,

formatting, and maintenance

Analyze and maintain data mappings and internal vendor database

Implement ad hoc data maintenance requests

Provide production support to analyze problems and issues that come up on

an everyday basis within Ariba

Work with Corporate Systems to manage system investigation requests and

determine their priority level.

Conduct testing of enhancements and new functionality

MCKINSEY AND CO., New York, NY

1 Consultant/Project Assistant April 2002 - August 2002

Coordinator for E-Procurement Project Ariba

Reviewed benefits of Ariba's services and systems requirements with

suppliers

Examined weekly purchasing reports in Ariba vs. Oracle, and coordinated

with offices to reduce weekly purchases in oracle

Worked with Project Manager in an effort to add suppliers to Ariba network

and application

Worked with Support Manager to properly train and educate all end-users

Created and tested Purchase Orders within the Ariba QA environment

Responded to any support issues related to "failed orders" or "supplier

enablement" problems

Performed analysis of data by running reports, and creating Pivot Tables

Attended weekly meetings

Developed new strategies: support, staffing, training, and educating all

new suppliers

KIODEX (Startup-Financial Company), New York, NY

IT Coordinator/ Assistant September 2000 - January 2002

Managed Help Desk using Teamtrack software program; Setup procedures, rules

and folders within Teamtrack system

Received initial Help Desk calls, created all tickets, attempted to solve

problems, and tracked tickets through to resolution

Handled all First Level help desk support calls: Outlook, Windows, MS

Office, basic PC, Lotus Notes 5.0

Created and maintained spreadsheets using MS Excel: tracking

hardware/software maintenance and licensing, tracking Blackberries, company

contact directory, etc.

Assisted with creation of and maintained Access database to match computer

hardware with users

Maintained all copiers and printers; Called vendors for repairs

Installed and configured phone system software for new users; Trained new

users; Investigated and corrected user problems

Handled all Procurement and Researched vendors, negotiated contracts, and

initiated purchases for all supplies and services including: DSL, hardware,

software, Internet, and computer, printer, and photocopier supplies and

accessories

Made sure that all contracts and warranties were kept up-to-date

Sole purchaser of all domain names registered under Kiodex; Responsible

for renewing and updating names periodically

Wrote policies and procedures for the IT department and Help Desk

Created and sent communications to end users regarding: phone tips,

software updates, and policies and procedures

Installed software for end users; Setup and cancelled Bloomberg accounts

LANCER INSURANCE COMPANY, Long Beach, NY

Property Adjuster/Recovery Specialist 1995 - 2000

Conducted training for employees on computer systems and procedures within

company; Word, Excel, Outlook

Implemented new Procedures for handling Monthly and Yearly Reports by

creating Excel spreadsheets

Solely responsible for subrogation and recovery for the entire company

Negotiated claims with other carriers; Reimbursed deductibles to policy

holders on a pro rata basis

Handled arbitrations and attend hearings; Negotiated and settled litigated

and non-litigated claims

Determined liability under Regulation 64 and the New York State Pure

Comparative Law

Interacted with claimants, policy holders, and attorneys daily; Recorded

and documented statements

Organized, maintained, and processed claims activity through computer based

programs

GEICO INSURANCE CO., Woodbury, NY 1992 - 1995

Claims Service Representative

Interacted daily with customers by phone, face-to-face, and/or written

correspondence

Recorded and documented first reports and explained claim process

Decided negligence based on thorough investigation of the claim

Made payments for damages on vehicles, provided and authorized rental

contracts, and dictated verbal and written denials

2 EDUCATION

Baruch College - Visual Basic

Queens College - Microcomputer Programming Certificate

State University Of New York At Stonybrook - Bachelor of Science

Major: Psychology Minor: Biology

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