Engineer Software

ROBERT TITCHENELL

**** ********* ** . ********, ******** 22701

540-***-**** . ****************@***.***

SOFTWARE TESTING LEAD

Dynamic software testing engineer with a history of achieving or surpassing

performance goals while leading key quality / testing initiatives.

Analytical thinker with a record of playing key roles in systems

integration initiatives and strategic partnerships. Demonstrated expertise

in optimizing software by converting business needs into well-designed test

cases resulting in outstanding software. Extensive technical knowledge

(Mercury Test Director, CaliberRM, Fogbugz, TestTrack Pro, SQL, etc.).

Software Testing . Quality Assurance (QA) . Verification . Project

Management

Troubleshooting . Systems Integration . Test Cases . Database Interaction

Systems Testing . IT-Business Alignment . Relationship Management

Cross-Functional Collaboration . Training . Documentation

PROFESSIONAL EXPERIENCE

VIDEO GAMING TECHNOLOGIES (VGT), Charlottesville, Virginia . 2006 to

present

Premier video gaming solutions provider.

Test Engineer II

Develop and implement strategies to optimize testing processes / quality

while minimizing and resolving errors. Coordinate Server Software

Development QA operations across 3 different locations. Oversee key

projects, including S2S 1.2.6 interoperability testing. Cultivate

productive relationships with strategic partners. Perform training on XML

protocol for employees from multiple functions and on QA for new additions

to the project management team; familiarize employees with integration of

company software, hardware, and networks based on client requirements.

Major Contributions:

. Enhanced company's long-term outlook and relationship with Bally by

spearheading S2S 1.2.6 interoperability testing (in capacity as Lead

Software Test Engineer) in support of an initiative to align gaming

platform with Bally's proprietary backend accounting solution.

. Ensured compliance with internal / external quality standards by

leading Server Software Development QA operations.

. Increased the proficiency of staff in multiple areas by conducting

training programs on quality and the customer-based integration of

company's software, hardware, and networks.

Test Engineer I

Served as Lead Test Engineer on multiple projects and testing initiatives.

Drove quality of software solutions and upgrades for client servers,

including a project to facilitate seamless transmission of accounting data

via S2S 1.1.10 Protocol. Diagnosed and resolved accounting software bugs

and issues in collaboration with teammates. Reviewed feasibility /

financial effects of products / enhancements and decided on whether to

issue releases in cooperation with colleagues. Generated, maintained, and

deployed documentation on the identification and elimination of errors.

continued...

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VIDEO GAMING TECHNOLOGIES (VGT) - continued

Major Contributions:

. Positioned the company to increase profitability by selecting

potential new products / updates for actual release (in conjunction

with colleagues).

. Provided lead test engineering expertise in major projects such as 1)

the S2S 1.1.10 data transmission initiative (QA on a solution

gathering data from clients for routing to a remote server and

eventual conversion into accounting reports); and 2) the S2S Protocol

player tracking deployment.

. Facilitated the integration of accounting systems while avoiding

replication of legacy issues through contribution to the transition of

4 divergent client server codelines into a unified mainline.

. Eliminated legacy software accounting problems as member of the STEADY

team.

ACCENTURE TECHNOLOGY SOLUTIONS, Reston, Virginia . 2005 to 2006

Global technology and consulting leader.

Programmer / Senior Programmer

Played key roles in major projects by providing programming expertise.

Created and implemented software / system tests for a handheld scanner

device and a web-based logistics solution.

Major Contributions:

. Earned placement in top 5% of peer group based on outstanding

performance.

. Enhanced web-based software solution (logistics) by overseeing testing

and data gathering.

. Contributed to handheld scanner software device by generating

CaliberRM requirements / testing scripts and by performing / assessing

tests; aided in issue resolution.

Paid Intern

EDUCATION

Bachelor of Science in Computer Information Systems, Summa cum Laude

Strayer University, Fredericksburg, Virginia

Bachelor of Arts in Political Science

Salem College, Salem, West Virginia

CERTIFICATION

ISTQB Certified Tester Foundation Level

TECHNICAL SKILLS / QUALIFICATIONS

Mercury Test Director, CaliberRM, Fogbugz, TestTrack Pro, SQL

Complex Software Systems (End-to-End, Database Interaction, Documentation,

Troubleshooting)

Contact this candidate