Jan Endrai
**** ****** *****, *******, ****
*.******@*****.***
INTRODUCTION
With over 12 years experience as a Business Analyst, Project Manager and
Application Manager in manufacturing, banking and health care, the majority
of my experience deals with the entire Software Development Life Cycle from
inception through delivery and support. I'm effective interacting with all
levels of management, clients and IT staff. My goal is to deliver
innovative, cost effective solutions which lead to satisfied clients.
Process improvement and determining the real business need of a request is
my constant goal.
TECHNICAL SKILLS
Microsoft Project, Microsoft Word 2003/2007, Microsoft Visio, Microsoft
Power Point 2003/2007, Microsoft Excel 2003,2007, TechSmith SNAGIT,
QuickTest Professional, Axure, Toad, SQL Navigator, Unix, Progress, Oracle.
PROFESSIONAL EXPERIENCE
BrookSource (McGraw Hill Publishing - Columbus, OH (2010-Present)
Business Analyst
. Business Analyst responsible for gathering requirements for multiple
divisions for enhancements to pre-publishing application
. Coordinate and lead scope and design sessions with business users located
in multiple locations using network conferencing toolset
. Perform and coordinate integration testing and user acceptance testing
PROFESSIONAL EXPERIENCE
DSP Solutions (Medical Mutual of Ohio - Cleveland, OH (2009-2010)
Senior eBusiness Analyst
. Business Analyst/Project Manager responsible for design and testing of
enhancements to external web applications
. Interact with business users to define requirements, create specification
documents and obtain approvals
. Create functional specification documents including wireframes,
prototypes and storyboards for optimum communication with users and
developers
. Create and execute test plans and test cases
AmTrust Bank Mortgage Systems - Cleveland, OH (2007-2008)
Senior IT Business Analyst/Project Manager
. Responsible for design and delivery of urgent, high priority software
requests within expected deadlines while meeting client expectations for
external mortgage origination web application
. Reduced development cost on a project by over 75% by working with
multiple departments to determine the real business need of the request
. Built relationships with clients in multiple departments and development
team staff to provide best practice software solutions for web based
mortgage system (.Net and SQL)
. Leader/facilitator of a task force comprised of analysts, developers and
business users to develop standard requirements and functional
specification templates
. Mentored Business Analysts on SDLC processes and Project Management
skills
Parker Hannifin Corporation - Cleveland, OH (2005-2007)
IT Business Analyst/Project Manager
. Responsible for projects from inception through design, testing,
implementation and support.
. Subject Matter Expert for ERP System and Purchasing, A/P and Receiving
Systems
Parker Hannifin (continued)
. Responsible for creating detailed business requirements documents,
facilitating review sessions for business users, management and
development staff and seeking approvals
. Leader of task force responsible for development and implementation of
new SDLC process involving teams comprised of developers, analysts and
user documentation groups
. Responsible for performing company wide web-casts for training and
development on ERP system to users and remote IT personnel at over 200
divisions across the USA
Progressive Solutions Inc. - Amherst, OH (1996-2005)
Business Analyst/Project Manager
. Designed and developed software solutions using Progress for wood
products software development company based in Canada with clients in
Canada, United States and Australia
. Dedicated Business Analyst resource for a major International Fortune100
client
. Furthered sales of flagship product by designing, developing and
implementing major components including a Costing module that interfaced
with inventory and GL modules
. Performed Business Process Reviews and Gap Analysis for clients to
streamline business processes and determine business fit for flagship
product
. Created detailed functional specification requirements documents that
included UI prototyping and use cases and worked closely with development
and testing staff to develop solutions
. Facilitated review sessions of specification documents with clients;
including end users and all levels of management
. Designed major components for the flagship product and custom client
environments
. Responsible for development of EDI interfaces using XML
. Experienced with Progress relational database on UNIX operating system
Other Experience
International Paper
Project Manager and Business Analyst responsible for implementation of
sales and inventory system at multiple manufacturing locations across the
Southeast including delivery of software from 3rd party vendor, end user
training and installation of Unix hardware and Cisco networking equipment.
Application Manager responsible for software applications and hardware for
Wood Products and Woodlands Divisions in Southeastern U.S.
EDUCATION
B.B.A., Business Management (in process)
A.S., Computer Science
ADDITIONAL TRAINING
Advanced Project Management, Project Management for the Professional,
Positive Power and Influence, Systems Analysis and Design, APICS Materials
Requirements Planning, APICS Shop Floor Control